Terrible experience owning this car!
The 2023 Hyundai Elantra is a very good looking vehicle. The looks on the exterior and interior are what convinced me to purchase this vehicle. However owning this vehicle was nothing but a nightmare. I drive a lot of miles. I had the vehicle for a little over 6 months and put a total of 19,500 miles on it. I was pristine on maintenance. I noticed that the engine was running rougher than normal and checked the oil dip stick, and there was NO OIL on the dip stick whatsoever! I filled it back up and contacted the dealership for service. The service manager told my service advisor to “start the process” I asked what was going on and was told that an oil consumption test was under process and then overheard the service employee talking with the service manager about how many engines were waiting to be replaced for the same issue I was having. That’s not everything either… when I hit around 9,000 miles the gas tank started making a loud thudding / ticking sound. I called Hyundai to schedule service. Once I brought the vehicle In the service tech went for a ride with me and I pointed out the obvious issue. He agreed that it was not normal whatsoever. They replaced a part in the gas tank, but that did not resolve the issue. I made another appointment and brought the vehicle back again. They had the vehicle for I think 2 days. I had paid for a rental car because I need a vehicle with the driving I do for work. They call me after the car was “ready” I was told by the service advisor that everything was completely normal and that the ticking inside of the fuel tank was normal. I was dumbfounded because they agreed it was a serious issue the first time I brought it in… Another issue I ran into was with the horn. The horn would randomly quit working. It was replaced 2 or 3 times. I would quickly need to use it in driving situations. It would randomly change tones and then would just die. My overall experience with Hyundai was a 0 out of 10. I spent a lot of money on an extended warranty, and ended up spending a lot of $ on rentals while my car was in service bc no loaners were allowed. I got sick always being at the service center with this car and traded it in for something else.