Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1954 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1954 Reviews)

WR
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Wanda R.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Verified Review

Enjoy my car

Great car---- enjoy the speed and power it car---- great service experience with the car. Very very few problems. Very satisfied when I go on trips comfortable and roomy. I can't think m.j of anything more to say about car except good really good gas milage.
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DF
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Deborah F.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2019
Verified Review

My Sonata

I have absolutely no critical problems with this car. Still looks good and rides good. A few things to have serviced (my own neglect) and I look to get four more years of good service from it. Thank you,
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SD
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Sondwip D.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2019
Verified Review

Worst Vehicle with worst customer service & Hyundai Consumer Affairs never got back

To: WesternRegionCA@hmausa.com Sep 7, 2018 at 9:13 PM Hi Brandon, Thanks for contacting me. There has been series of issues not only with the car but even with the dealer and I will narrate to the best of my memory can remember. 1) I bought this car on April 12, 2014 and had a per-approved loan from First Tech Credit Union (FTCU) bank. After the deal was finalized with he sales agent and before the paperwork started with the financing person at the Hyundai dealer in Kirkland, I mentioned that I had a pre-approved loan from (FTCU) bank and he simply ignored and said that they don't work with that bank. Since 4/12 was a weekend I confirmed with the bank if it was going to be an issue regarding financing the car at the dealer if I buy it during the weekend or on a bank holiday. Bank official response was that dealer has all the information to do the financing even when the bank was closed. The financing person at the dealer used Whidbey Island bank to prepare the financing. Later I went back to FTCU and explained and the bank official said that they will talk to the manager at Hyundai in Kirkland. A month later I refinanced through FTCU but this could have been avoided at the first place. I didn't had to go through the refinancing hassle if financing was done with FTCU in the first place. The financing representative at the Hyundai, Kirkland dealer asked me to get Xzilon. Customer service at Xzilon is pathetic. Submitting a claim is a pain and their communication is horrible. 2) After purchasing the car on 4/12 I received an email to provide feedback. I provided feedback regarding the break issue. The issue is that when I stop the car to park using the gear at the "P" position the car would still move few inches back and forth until it comes to a complete stop even on a fairly flat surface. I explained the issue on the feedback form and I was asked to get an appointment to check the car brakes at the dealer. During the oil change service I brought the issue to their attention. the problem never got fixed and I still have the same issue even today. I owned several cars in the past and none of the cars had similar issues. I still drive a more than 10 year old Honda, Civic and there is no such issue. 3) This car had several recalls and had to go to the dealer atleast couple of time in a year to get it fixed. What a waste of time. I made an appointment with the Hyundai service I Kirkland for July 31st, 2017 and it took more than 6 hours to fix the recall. When I made the appointment to get the recall item fixed no one at the service desk provided me an estimated time frame to fix the recall. I had no choice but to leave the car at the service center to get it fixed. I asked them for a loaner car and they didn't have one. They gave me a ride home and the driver of the car said they cannot come to pick me up since it was more than 14 miles form my house to the service center. I really didn't expect that kind of a reply. In the past I always received a loaner car or the service center arranged for a rental car. The shuttle car wouldn't give a ride if it was requested after 4pm even if the service center was open until 6pm. 4) Around about 20K miles the under carriage close to the front fender line came off and was brushing against the road while driving. During the regular oil change service I received an estimate from the Hyundai service at Kirkland. The repair was estimated at $400 plus taxes. I got another estimate from Accurate Auto Body Inc. and they fixed it for $208.26 which is half the cost that Hyundai service dealer provided. It's irony that at 20K miles this happened. Again, I have and drive a Honda, Civic i.e more than 10 years old and there is no such issue. 5) Around May 16, 2017 the transmission failed. I was at my daughter's school and I couldn't move the car. It was stuck and I couldn't move the steering wheel. I called my insurance to tow the car to the dealer. It took about a week to fix it. I asked the dealer for a loaner car and they didn't have one. They didn't even arrange or pay for rental car. So I had to spend money to rent a car so I can go to work. 6) August 24th, 2018 I made an appointment for oil change and the regular general inspection. After the service was over I asked if there was any red signals/ issues that needs immediate attention. The service representative said that everything shows green so its all good. I told him that few days back I had to jump start the car and asked if there was any battery issue or its time for a new battery. He pointed at the service report and said if everything shows green so no issue. Next weekend was the labor day weekend and I was not able to start the car so I jump started again. My labor day weekend was a total waste as every time I needed to drive I had to jump start the car. The earliest I could bring the car to the service center was on Tuesday, September 4th. I had to jump start the car again to take it to the dealer to replace the battery. Before I take it to the Hyundai Service at Kirkland I received a quote that a new battery will cost me $180 + taxes. When I was at the dealer I was given the estimate that it will cost $265+taxes as its a different kind of battery. Its called an AGM battery that controls all the electronic modules. My total bill was close to $300 on 9/4/2018. The car is less than 4.5 years old and the battery needed to be replaced which was an unexpected expense. One would expect that for an AGM battery it should last more than 4.5 years. I can understand that regular car battery last about 4.5 years and cost much less. In Costco battery is less than $100 including replacement. And when you take your old battery they give $10 back. Unfortunately, Costco does not carry 2014 Sonata model battery. I had to buy a portable DBpower jump starter kit for $70 as starting the car became so unreliable. I feel I made a bad choice four years back buying the Hyundai Sonata. There were too many recalls in this four years and several repairs. Battery issue, brake issue, transmission issue to name a few. I had to jump start my car after I came back from 7 days vacation. I'll never recommend my friends and family members to buy any Hyundai models as its not very reliable. Customer service will simply write one sentence "Apologies for any inconvenience". I'm seriously thinking of buying a more reliable make and model by the end of this year. After I sell this car I will provide this review to all my friends and family members and in my social networking group so no one ever thinks of buying this make and model. The car is pretty looking from outside and has all the modern features but ultimately its pain to own this model. The neighbor who help me jump start the car during the labor day weekend said that he has similar issues and one time his car stopped in a middle of a four lane highway. I was thinking that my car is one bad apple from the lot but now I'm convinced after talking to my neighbor that Hyundai, Sonata is a very unreliable car. Buying this car is a waste of time and money. I have all the receipts from Hyundai Service center as wells as from Accurate Auto Body, Inc. Let me know if you want them to verify any information. Feel free to reach me via email or phone if you need further information. I sincerely request Hyundai Motor America to replace my car free of cost as I paid top dollars when I purchased this car. I have wasted lot of time, money and energy on this car. Hyundai Consumer Affairs never got in touch with me.
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DV
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Debora V.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Verified Review

Love it!

This is my second Sonata! The first was a 2002 and I had it for 12 years (194,000 miles). I liked it so much that I bought another one. The overall reliability has been great for both of them. I would suggest it to everyone to buy a Hyundai!!!
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TT
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Thora T.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Verified Review

Sonata is the best-selling

Sonata is a best car that i ever own. I don't need 200 words because it's a good car. The only issue I have with the car is electrical problems with the headlights and the tail lights. But the Sonata is a very good car to me.
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MD
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Monica D.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Verified Review

2014 Hyundai Sonata

I love my 2014 Hyundai Sonata, I purchased it brand new and if finances allow me I will get a new one or I am really interested in the new truck with the 3rd row....Overall this is my 2nd hyundai and I have no complaints....keep up the good work hyundai from Monica D.
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PO
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Paul O.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Verified Review

Rides like a new car

My new/used 2014 Sonata Limited was delivered in mint condition and rides beautifully. Every aspect of the transaction was respectful, helpful and personal. Price was fair and Juan Guzman went above and beyond as a salesman. Hope to enjoy the car for years to come.
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MS
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Moshe S.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2019
Verified Review

Shynee from outside but dark from inside

Very noise not enough power Not a good car Not happy from this car Something is wrong with noise but no one find what is the problem, just saying the computer did fine any problem I have a filing that you find car about your us the client
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JD
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Jon D.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Verified Review

Great Car

This car replaced a Ford Taurus that I bought new, and the cost is about 60%, has just as good a ride, much better gas mileage, and more functionality. The build quality is excellent and is fun to drive. Sonata is a great car!
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FA
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Farouk A.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Verified Review

Amazing

Maintenance free,economic, smooth driving, comfortable and loaded ....................................................... ..................................................... ................. ....
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SF
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Steven F.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/09/2019
Verified Review

Sonata review

Overall the car is nice. Gets good mileage on the highway. Comfort is nice. Lots of trunk space for midsized car. Not as solid as higher end cars. Have not had any major issues yet and if I do I will find out how well they treat me.
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AW
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Alana W.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Verified Review

Sonata’s are nice cars!

The Sonata continues to impress me with its stability, when driving, It has comfortable seating. Not the fastest car but it holds its own when needing to get around town. I feel the Sonata will stand the test of time!
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IB
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Igor B.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Verified Review

Practically perfect car

The car is practically perfect. Unfortunately, the shifter assembly became faulty after 45,000 miles as shifter would get stuck in the parking position, rendering the car non-movable. I was lucky that this happened during the first year since purchase while the car was insured bumper-to-bumper. This mishap could be the only reason to give this car 4 stars instead of 5 stars.
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KS
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Kourtney S.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Verified Review

2014 Sonata Limited

I absolutely love my Sonata!! Adorable and beautiful luxury vehicle. The only issues I have is that the paint on the hood is chipping off from the metal grill rubbing on the paint when driving against the wind. Also, inside on the center consul in the front seat area the material scratches so easily around the cup holder and shifter handle. I feel that should be a recall on this year model. Other than these 2 minor things, I love my car!!
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JC
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John C.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/01/2019
Verified Review

When it runs Great, but challenging

When my Hyundai Sonata runs, I absolutely love the car, but there always seems to be "issues". For example, I have had the front brak pads changed twice, rotated and the brakes still do not work as they did a few months ago. Hyundai service techs take it for a test drive and tell me there is nothing wrong witj them. I disagree! My Sonata is basically my "Mobile Office". Typically I average 2,200 city driving miles per month. So, when someone tells me there is nothing wrong with my brakes from just a "routine" test drive, versus the person who travels as much as I do in the vehicle, "I tend to take that VERY PERSONALLY!" NOT once has a Tech ever asked me to yake them on a test drive, with the goal to reproduce the scenario.
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MW
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Maurice W.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Verified Review

Great car

Drive great good gas mileage. Handle road great suspension and plenty room for 5 people. Great mileage city and highway. Plenty of trunk space. Nice interior and exterior paint color. Great audio system with blue link. The
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TD
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Tesla D.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Verified Review

LOVE

I LOVE MY CAR. ANYTHING THING THAT HAVE NEEDED DONE HAS BEEN TAKEN CARE OF. IT WAS WORTH THE MONEY AND MY PAYMENTS ARE AFFORDABLE. I WOULD HAVE LIKED MORE LEG ROOM IN THE BACK SEAT. I ALSO WOULD LIKE A BIGGER SCREEN ON MY DASH BOARD.
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CP
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Cheryl P.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Verified Review

Sonota is the best

This is my third Hyundai Sonota, first one was a used vehicle & lasted 10 years without issue. My latest is 4 years old & still runs great. I use it locally & made long trips, too. The ride is great & very comfortable. Gas mileage is very good. My next vehicle will definitely be another Sonota.
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NB
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Nelson B.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/25/2018
Verified Review

After 60,000 miles car seems to start falling apart, squeaks and looseness in front end.

Based on quality not certain if I’d buy another one. The interior is not durable and the plastic parts and seats very easy to become damaged . The front end is not tight, has never been since purchased.
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HK
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Harold K.
2014 Hyundai Sonata
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Verified Review

Outstanding vehicle.

I have really enjoyed my Sonata and I wished I had purchased one sooner. I would recommend the Hyundai Sonata to anyone who would like a nice car and a comfortable ride that comes with all the bells and whistles.
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Displaying 20 Reviews