Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1437 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1437 Reviews)

Reviews


WC
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WHITE C.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2023
Verified Review

The team was I knowledgeable

Information was not accurate. The vehicle is stylish but that’s has nothing to do with the safety of the car. I was happy when I made the purchase that went down hill once the car was put on the hot list. Plus my insurance is very high it’s like I’m paying 2 car notes
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Hyundai Motor America NCC responded on 05/24/2023 08:13 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

GS
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Guertone S.
2020 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/20/2023

Gas tank expanded/failed to release pressure

This issue which clearly is a manufacturer default. We have bought our car brand new in 202 and had owned it for a little over 2 years when our lives and child's life came shattered down before our eyes. There was a loud "bomb" sound that almost jwrked my daughter from the seat belt out of her seat. When we stopped to examined, the area where she was sitting, was swollen. Later, we found out that the gas tank has expanded due to a valve that failed to release the pressure from inside the gas tank. This could have gone soo much more wrong than it did. My daughter has suffered from.anciwty and panic of riding in the car since. Basically we've been screwed and fucked by hyundai. Our car have been at the dealership since early January 2023. This is mid July 2023. Consumer affairs tried to offer a 'buy back' they'll pay the $16000, w the bank, but we would have to pay them $9000 back as a penalty for mileage...So we did not accept the offer. We do not have a car to drive, they never fixed the car, honestly, I do not feel safe even if they fix it. We are still making payment on the car to the bank and still paying insurance. Hyundai never called to apologize or try to offer another car to my family. We spent almost $40k in a car that we cannot even use.
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JS
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JOHN S.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/29/2023
Verified Review

It would be fine if it started every time, or if Hyundai cared enough to fix it.

I like the car, I do, but a car should always start. It shouldn't just turn over and never fire, and it sure shouldn't do that for 20 minutes at a time while you sit in parking lots wherever you happen to be. They never fixed it, not for over two years, not even with video documentation of the problem, because they couldn't repeat it at the dealership - even when we have left it there for a total of 49 days. Hyundai has been ordered through arbitration to replace our vehicle, but still has not presented us with a means by which to do so. They have never been helpful through our extensive communications with customer service. It's a fine enough car, I think I would kinda like it if it didn't strand me places. But, if you are thinking of getting one you better hope you get a good one, because Hyundai does not appear to care at all if by chance you don't.
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Hyundai Motor America NCC responded on 08/29/2023 12:33 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

FL
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FRANK L.
2020 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/14/2020

2009 Hyundai Sonata

I've enjoyed my 2009 Hyundai Sonata and only have 103,000 miles, however after having both the oil intake and exhaust control valves installed, my local Hyundai Dealership was not able to back up the work they did. Spent over $700 and check engine light still is on.
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DM
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Douglas M.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/12/2020
Verified Review

Can’t believe they won’t include my 2020 Sonata on their 3 year year free Maintenace plan.

I really like my 2020 Sonata. I purchased it in early January and was excited when they announced the 3 year free maintenance program in late January. However, I have learned that they will not cover my Sonata since it only covers Sonatas purchased after 1/31/2020. I can’t believe they are punishing those people who purchased the car before this date. I would think they would be very appreciative for buyers who purchased the Sonata when they first came out. We have been driving the car around town showing off the car and giving free advertising to Hyundai. My previous car was the Hyundai Tucson and really liked the car. However, when I eventually sale my Sonata, I will not buy another Hyundai because of the way they treated early buyers of the Sonata.
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JF
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JILLIAN F.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/11/2020
Verified Review

brand new 2020 Sonata leaks water

Recently purchased a brand new 2020 Sonata, and it would be a great car, except water leaks into the car every time it rains. Water collects/pools at the bottom of the driver's door as well as the driver's side rear door. Very dissatisfied with this
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TK
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TERRY K.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/08/2020
Verified Review

Great New Design

Our new 2020 Sonata SEL model is our third Sonata after a 2012 SE and a 2015 ECO. We were very interested in the new Sonata model with the 2.5L Smartstream engine with GDI and MPI fuel injection, that improves drivability and long term durability on modern engines. We also wanted the new 8 speed automatic transmission for driveability and improved mileage in city driving. We selected the SEL model for the enhanced option items for safety, comfort, entertainment and mobile phone compatibility and operation with Bluetooth, Apple Car Play and handsfree messaging. The styling and appearance of the new Sonata is a tremendous upgrade and figured into the calculus to buy a new car, which is a serious purchase decision. The car is beautifully assembled with fit and finish of a much more expensive alternative car. The driveability was very important to us and this car does not disappoint in the slightest. Everything we wanted was included and features we wanted to avoid were not included. The car is actually larger and has a feel of being bigger inside. Trunk is bigger and much friendlier to use. The sales experience was totally seamless and since thismis our third Sonata from the same salesman and dealer we knew what expect and all our expectations were exceeded. The Hyundai warranty is without equal and we even got Blue Link for three years and oil changes and tire rotation free for three years. What a car and what a deal! Thank you Hyundai for years of great products and great service.
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MD
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Mikhail D.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/02/2020
Verified Review

Preparation

My buying experience was actually great, but the second day I drove the car it had problems and was not driving the way it should. Brand new vehicle at that time was 16 miles. They told me that the car was sitting to long so maybe the tires had bubble in it. They had me drive it for a couple of miles and still had problems with the steering wheel vibrating. I brought it back and they did balance and rotation. That helped a lil but didn’t fix the issue. They told me that if it keeps doing it then they will have to change the tires. Now I’m back again and they did not do what they said they were suppose to do. They test drove the car and didn’t feel anything going on. Mind you they were only gon ten minutes while I travel back n forth from work for 40 minutes. This vehicle does not run like it is suppose to especially it being brand new. And they couldn’t do anything about it...unacceptable
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HH
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Hershel H.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/09/2020
Verified Review

Poor design

The car is less than 6 months old the carpet / engine splash guard has broken off and it has a poor design 6 10 mm bolts holding it in the back and 3 little plastic push pins holding in the front that takes most of the abuse from wind and scraping in and out of driveways
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AT
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Anthony T.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/13/2021
Verified Review

Don't know what this means

My vehicle has been in shop at least 4 months out of the year !!! Still has problems!! We are busy family it is difficult for us to continue to bring vehicle to the shop. In all reality I should have been given a new vehicle. I'm now in process of getting a lawyer for lemon law!!!
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NationalCA - List responded on 01/13/2021 01:48 PM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc

CS
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Chirvijay S.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/14/2021
Verified Review

2020 Sonata Limited, “great cover, less impressive book”

Great exterior, people will ask you, “why car is it??” Kills fun When it comes to performance” I bought the limited model hoping that will be the best, but it was only best in interior features, not in performance.
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CH
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C H.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/10/2021
Verified Review

2020 Hyundai Sonata Gls plus 1.6T

Too light. Small gas tank. Excessive wind noise and road noise. Sub par performance. When driving 15 mph and hitting gas hard car goes into neutral then engages the gear making a loud thump. Just a cheap car
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PM
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Porsha M.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/22/2021
Verified Review

Nice but break easily

My door handle fell off when i opened my passenger door. Also had my oil canister broken from an oil change. I like the Interior and exterior. Just wish they made the new models a little more tough. Instead of plastic.
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AP
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Abigail P.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/07/2021
Verified Review

Looks good inside and out, internal issues

The car looks great inside and out, love all of the digital screens inside and the push gear buttons were an adjustment. Great safety technology as well. However have had numerous technological problems, BlueLink issue took 2 months to resolve that was unacceptable. Some computer programming transmission issues as well, rpm jumping up or down almost stalling, etc. Overall decent car, just bad luck.
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JT
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Jacob T.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/30/2021
Verified Review

Constant issues within 1.5 years

I ran into issues from the build to bad parts (valves, glass, joint knuckles, Emc, coolant and engine) all under 20k miles. The service team was able to fix everything up until I traded it when the car was leaking or burning coolant somewhere.
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ME
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MILTON E.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/25/2022
Verified Review

Noisy banging engine after 10,000 miles and they won't repair our replace it

Noisy banging engine after 10,000 miles and they won't repair our replace it. Noisy banging engine after 10,000 miles and they won't repair our replace it. Noisy banging engine after 10,000 miles and they won't repair our replace it.
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Dakota H. responded on 06/27/2022 07:14 AM
We're sorry to learn of your situation, Milton. We have created a case and assigned it to one of our corporate representatives who will be in touch with you to further discuss your concerns. Thank you. ^cc

MB
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Michelle B.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/19/2022
Verified Review

I do not like this car, but I've had it now for 2 years and it will soon be paid for I will never purchase another one from the dealership I went to because all I got was lies.

I am going to sun it up with these words. I do not like the car never have and never will. I just take it because I was told I waited too late to give it back. The price I pay for the car seems like I should have a top-of-the-line vehicle.
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HS
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HUSEYIN S.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/10/2023
Verified Review

Terrible service

Vehicle is good, but you can not be satisfied with this service quality. In case any problem with the car you may have to wait weeks or months and you need to pay extra for rental cars, and service says they can not afford a car during service time. So you have to pay too much for terrible service.
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Hyundai Motor America NCC responded on 07/13/2023 11:35 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

WR
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William R.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/15/2020
Verified Review

2020 Sonata

Everything on my 2020 Hyundai Sonata Limited was great up until the Collision Avoidance System failed to go off and I got into an accident. To make matters worse parts to fix my vehicle are currently in back order so I’m stuck without a car but still have a car payment. I am unable to get a timeline on repairs either. I have contacted Hyundai and they are suppose to send out an inspector but Hyundai is stating it will take up to 6 weeks.
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LH
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Lee H.
2020 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2020
Verified Review

2020 Sonata Limited

Need to fix the rear door leak. It is very annoying that every time is rains I must remember to go outside after the rain and open the rear passenger door to drain the water. I shouldn't have to do this for a car of this quality
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Displaying reviews 21 - 40 of 1422 in total