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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / ARTHUR J WILSON
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ARTHUR J WILSON

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(143 reviews)
86

Reviews of ARTHUR J WILSON

DD
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Dave D.
Zephyrhills, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great space
This place is organized, clean and the staff provide exceptional service.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/28/2022 12:26 PM

Thank you so much for the 5 Star Review Dave! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Tampa, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
No comment
No comment
PAIGE P. from Hyundai of Wesley Chapel responded on 01/26/2022 07:40 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Lutz, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
great work
fantastic service and reasonable cost
PAIGE P. from Hyundai of Wesley Chapel responded on 01/26/2022 08:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
West Plains, MO
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
10
Category: Service
Mileage reimbursement
Technician was professional, knowledgeable and personable.
Employees worked with
AW
ARTHUR J WILSON
Verified Customer
West Plains, MO
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
10
Category: Service
Mileage reimbursement
Technician was professional, knowledgeable and personable.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2022
Service Type: Repair
6
Category: Service
Came for mileage reimbursement program
On Saturday no one was available who knew anything about this program and I was told to go somewhere else. When I returned on Monday there were several helpful people both on the phone and in person who understood the program took my car read the mileage and sent me on my way. More employees should be made aware of Hyundai's programs.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 06:59 AM

Thank you for taking the time to fill out the survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Zephyrhills, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Positive Experience
My last three vehicles have been purchased at Hyundai of Wesley Chapel and the experience is always a positive one. All of the personnel I've dealt with have been friendly, professional and very attuned to customer needs, including the service department. Professional, knowledgeable and friendly.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:17 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Deltona, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Provide great service
It was an awesome experience they took care of me, took care of my car and got back to me wuick
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:18 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
CR
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Christopher R.
Land O Lakes, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
service visit
making me title my review is kind of stupid. Visit was great. Service advisor was great
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:18 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
MM
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Maria M.
Tampa, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great customer service
I received great customer service and attentiveness. I really appreciated it
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:18 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
GP
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Gary P.
San Antonio, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Took vehicle for maintenance that was due.
Service dept. is very professional and well run.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:19 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Land O Lakes, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Thank you for fixing my paint
Thanks
PAIGE P. from Hyundai of Wesley Chapel responded on 01/22/2022 11:25 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
RW
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Russ W.
Fl, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
In these crazy busy times, they still care
Everyone is short staffed right now and that often leads to short tempers of staff not caring…that’s not the case at Hyundai of Wesley Chapel. They honestly want to hear what’s going on with your vehicle and make sure you are getting the satisfaction you need.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/21/2022 05:29 AM

Thank you so much for the 5 Star Review Russ! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
AD
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Angela D.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional
Every time I come in to have a service done, I’m always greeted and know I’m about to have my car taken care of. AJ, my service advisor, is always great with letting me know if my car needs any additional services and gets my car in and out as soon as he can.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/20/2022 01:31 PM

Thank you so much for the 5 Star Review Angela! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Land O Lakes, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience. Work was done efficiently.
I have always been taking my vehicle to Hyundai at this location in Wesley Chapel for servicing, replacement of vehicle parts as needed and maintenance. The staff there have always demonstrated a high level of professionalism and give satisfying results. I will always go to the dealer for frequent maintenance of my vehicle.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/18/2022 05:31 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SD
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Shawn D.
Land O Lakes, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Overall great!
I'm done!
PAIGE P. from Hyundai of Wesley Chapel responded on 01/18/2022 05:37 AM

Thank you so much for the 5 Star Review Shawn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Spring Hill, FL
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good and fast service
At first I thought it was going to take hours for my vehicle to get its service. But in reality it took less than I expected by the time I got there, filled out the paperwork and sat down it was already time to go. Very expert care and friendly environment
PAIGE P. from Hyundai of Wesley Chapel responded on 01/14/2022 06:09 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
DI
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David I.
Lutz, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good
Kind friendly and professional service from all of the workers I encountered.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/11/2022 05:35 AM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
KW
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Kelly W.
Land O Lakes, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Peace of mind
Professionalism and quality of work
PAIGE P. from Hyundai of Wesley Chapel responded on 01/11/2022 05:33 AM

Thank you so much for the 5 Star Review Kelly! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
NS
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Nancy S.
San Antonio, FL
2022 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good dealership
Always happy with the service.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/06/2022 05:36 AM

Thank you so much for the 5 Star Review Nancy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Wesley Chapel, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience with replacing part
The hood struts went out on my 8 yr old Sonata. Parts were ordered in a timely manner and I was able to make an appointment and get it replaced. Service was very courteous and professional.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/04/2022 05:49 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
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