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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / ARTHUR J WILSON
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ARTHUR J WILSON

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(143 reviews)
86

Reviews of ARTHUR J WILSON

MS
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Marc S.
Lutz, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
We were given great service AJ arranged for our repairs and car rental The car was done on time and we were able to leave the rental there when we picked up the car
PAIGE P. from Hyundai of Wesley Chapel responded on 09/30/2021 05:53 AM

Thank you so much for the 5 Star Review Marc! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Tampa, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great customer service and the services are great
I bought my 2015 Sonata from Hyundai of Wesley Chapel and until now I only go to this dealership for my services.
AJ has always been so helpful and so patient with all my request. Will go to him all the time
PAIGE P. from Hyundai of Wesley Chapel responded on 09/28/2021 07:34 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
PL
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Peter L.
Tampa, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent as always
The service staff at Hyundai of Wesley Chapel are always accommodating, professional and knowledgeable. AJ was my tech on this visit and he was aces all around.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/25/2021 01:09 PM

Thank you so much for the 5 Star Review Peter! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Wesley Chapel, FL
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
10/10
AJ was very helpful. Even with scheduling issues (my fault not his) he accommodated me without any hassle. Thank you!
PAIGE P. from Hyundai of Wesley Chapel responded on 09/23/2021 12:32 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
AP
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Amol P.
Lutz, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Summary of a Multi-Facted Repair
The service here was fantastic. I’d like to acknowledge AJ Wilson of Hyundai of Wesley Chapel as a great Service Advisor. I was assisted in all aspects toward my vehicle and he tried to give me all the ease possible. My car is running great after long needed repair and I appreciate the standing care that is present here.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/17/2021 05:20 AM

Thank you so much for the 5 Star Review Amol! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
WE
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Wendy E.
Zephyrhills, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Not your Grandfather's dealership
Hyundai of Wesley Chapel is not the stereo-typical car dealership. There are no sales tactics to force you into quick decisions or push you to get something you don't want. My lease was expiring and I needed service done on my vehicle but didn't have an appointment. When I arrived at the service area, the gentleman who assisted me was very friendly and told me how long it could take. He also gave me an idea of what the service would cost. I appreciate knowing this up front. I was interested in either purchasing my current vehicle of leasing a new one. The sales representative who worked with me was very understanding of what I wanted and was diligent in getting the answers to all my questions and explaining my options. I was treated with respect by everyone I interacted with. This is a dealership that has it right and knows hot to treat its customers.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/15/2021 05:44 AM

Thank you so much for the 5 Star Review Wendy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Zephyrhills, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service dept
Service was fast and friendly.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/07/2021 05:31 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
DG
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David G.
Zephyrhills, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service as always
AJ is the best!
PAIGE P. from Hyundai of Wesley Chapel responded on 09/01/2021 01:35 PM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Zephyrhills, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service!
Great service!
PAIGE P. from Hyundai of Wesley Chapel responded on 08/31/2021 06:42 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
DY
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David Y.
Land O Lakes, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Hyundai Service
AJ, was exceptional in taking care of my service needs!
PAIGE P. from Hyundai of Wesley Chapel responded on 08/27/2021 11:10 AM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
CC
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Candie C.
Spring Hill, FL
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional service
AJ in the service department is exceptional! Went above and beyond to make me happy I definitely will return in the future
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/04/2021 05:33 AM

Thank you so much for the 5 Star Review Candie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Fl, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good place for service
The employees are very kind and answered all the questions I had. I came to get an oil change and my car was done within 2 hours. No complaints
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/03/2021 06:13 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
HP
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Helen P.
Wesley Chapel, FL
2016 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
verified customer Verified Customer
Category: Service
Service
AJ has great customer service. He goes above and beyond to make sure the customer is taken care of.
Recommended
Employees worked with
AW
ARTHUR J WILSON
VS
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Vivienne S.
Brooksville, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
AJ is amazing!
My father brought in my car for an oil change while I was sick and AJ took great care of not only my car but provided great customer service to myself and father.

I recently came in for two new tires and fuel cleaning system (Mind you, I was a walk in) I was able to be serviced that same day without a problem. Wesley chapel of Hyundai always does a great job.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/31/2021 05:53 AM

Thank you so much for the 5 Star Review Vivienne! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SE
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Sandra E.
Land O Lakes, FL
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great
AJ was super nice and helpful, i’ve been going here for years and for the first time i felt like i had someone that actually listened to what was going on with my car and wasn’t just trying to get me to pay for extra stuff, he explained what was going on with my tires and literally made me feel my tires to feel what was wrong. usually when i go for an oil change the guys talk to me like i’m stupid cuz i’m a girl and assume i don’t know much about cars.. something that should be fixed with the other guys, but i appreciate AJ for being kind and not talking to me like i’m stupid and taking his time with me
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/28/2021 05:34 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SD
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Shawn D.
Land O Lakes, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous
Excellent staff!!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/27/2021 06:45 AM

Thank you so much for the 5 Star Review Shawn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
CF
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Carmen F.
Zephyrhills, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
WC Hyundai + AJ = Winning Team
AJ took the time to understand my service needs and worked with me to repair the vehicle in many accommodating ways. He is sincere in his desire to please his customers and remains in communication before, during, and after the service.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/22/2021 12:55 PM

Thank you so much for the 5 Star Review Carmen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
CB
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Clifford B.
Zephyrhills, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Dealership
I dropped off my vehicle slight earlier then my scheduled appointment, but I was quickly checked in and serviced. My vehicle came back fast and they even cleaned it up for me.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/16/2021 07:21 AM

Thank you so much for the 5 Star Review Clifford! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
DC
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Dave C.
Tampa, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Dave
Great Service!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/13/2021 06:13 AM

Thank you so much for the 5 Star Review Dave! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Tampa, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Amazing customer service / work
I've been going to Hyundai of Wesley Chapel for more than 7 years! Never disappoint!
AJ was amazing and he was patient with all my questions! Even give follow up calls when I need for some parts!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/10/2021 05:36 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
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