Business Solutions
SureCritic / Hyundai Dealer / St. Charles Hyundai / BOB RECK
BR

BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

JS
gravatar
Jeanne S.
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
Ready when promised.
Recommended
Bob R. from St. Charles Hyundai responded on 03/14/2017 05:44 AM

Thanks for the positive review and we greatly appreciate your
business

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
MM
gravatar
Maria M.
O Fallon, MO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, clean, through and knowledgeable Fast reliable service
Professional, clean, through and knowledgeable
Fast reliable service
Recommended
Bob R. from St. Charles Hyundai responded on 03/10/2017 05:47 AM

Thank you for the excellant review ! we are always here for you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
LC
gravatar
Larry C.
Washington, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional staff. Work done in a timely manner.
All work was done in a timely manner. The staff keeps me up to date with factory recalls. I have all of my service & oil changes done there so that I know they are done properly and that there is a complete record of the car's history.
Recommended
Bob R. from St. Charles Hyundai responded on 03/10/2017 05:47 AM

Thanks for the great review ! we always appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Weldon Spring, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleased
They said what they did in a timely manner.
Recommended
Bob R. from St. Charles Hyundai responded on 03/03/2017 06:13 AM

Thank you for the positive review ! your business is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
MO
gravatar
Michael O.
Saint Louis, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
your people
yes
Recommended
Bob R. from St. Charles Hyundai responded on 03/02/2017 02:33 PM

Thank you as always for your continued business with us,you are very much appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Verified Customer
Bridgeton, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy in and out
Got waited on and was out as promised.
Recommended
Bob R. from St. Charles Hyundai responded on 02/27/2017 10:09 AM

Thanks for the great review,look forward to our next service together !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
TD
gravatar
Theresa D.
Saint Peters, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
I love this dealership. Always friendly and fast. Quotes are always spot on. Will buy future cars and take them here for maintenance.
Recommended
Bob R. from St. Charles Hyundai responded on 02/21/2017 05:06 AM

Thanks again for your business it is appreciated ! and we will always give you that great service each and every time !thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Saint Peters, MO
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Simply put.... St. Charles Hyundai has always provided great service.
Recommended
Bob R. from St. Charles Hyundai responded on 02/20/2017 05:17 AM

Thank you for your business and we appreciate your great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
PB
gravatar
Patricia B.
Saint Charles, MO
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
On time and well executed.
Recommended
Bob R. from St. Charles Hyundai responded on 02/13/2017 12:28 PM

Thank you for your positive review.let me know how i can make your next visit a 5 star experience,thanks.your business is greatly
appreciated.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
KB
gravatar
Keith B.
Bowling Green, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Very efficient
Recommended
Bob R. from St. Charles Hyundai responded on 02/13/2017 12:29 PM

Thanks for your positive review,your business is always
appreciated..

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
JR
gravatar
Jerry R.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership
I would recommend the St. Charles Automotive dealership to anyone who would listen. The Service Dept is one of the best I have ever had work on any of my vehicles. Sales does a great job on follow..... I really can't say enough about their dealership as a whole.....
Recommended
Bob R. from St. Charles Hyundai responded on 02/06/2017 05:11 AM

Thanks to you as well ! your business is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
KW
gravatar
Kristin W.
Saint Louis, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service and quick!
everything was great! It was easy to make an appointment for my oil change; I love the coupons that get sent to us in the mail and we were in and out once I dropped my car off. We had such a great car buying experience here and we will continue to bring our car here for maintenance too.
Recommended
Bob R. from St. Charles Hyundai responded on 02/02/2017 02:01 PM

Thank you for the great review and we will always be here to take care of you and your vehicle ,your business is greatly
appreciated !! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TB
gravatar
Tamara B.
Saint Louis, MO
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Why you got my business
Honesty
Recommended
Bob R. from St. Charles Hyundai responded on 01/26/2017 05:12 AM

Thank you for the positive review ! and always appreciate your
business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
RM
gravatar
Ronald M.
Saint Peters, MO
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
met expectation
Good Service
Recommended
Bob R. from St. Charles Hyundai responded on 01/19/2017 05:15 AM

Thank you for your positive survey and your business is always
appreciated,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
VR
gravatar
Virginia R.
Saint Peters, MO
2002 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They have always worked on my Hyundai - love the service
Always happy - never a problem
Recommended
Bob R. from St. Charles Hyundai responded on 01/09/2017 05:19 AM

Thank you for your long term relations with us we greatly appreciate it !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
PW
gravatar
Patricia W.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service and Efficiency
Service department is always fast, friendly and efficient.
Recommended
Bob R. from St. Charles Hyundai responded on 01/04/2017 10:31 AM

Thank you for your excellant review ! we appreciate your business as always !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Just a poorly run business
Business first, customer last. I've complained on many forums regarding this dealership. The sales person we had was new, she didn't last 90 days after our purchase. We wanted a couple off features on the new vehicle, blue line and remote start. After purchase, find the vehicle is not capable of remote start with blue link. Overcharged on the first quoted price for remote start, no service representative available when I got the surprise bill when I came to pick up the vehicle. No way to everify reach these people by phone, plan your day around that activity. Should you reach someone be ready for the "cold shoulder". Bob made it pretty clear that he had no concern at all for our experience. I'm going back to Bommarito.
Not Recommended
Bob R. from St. Charles Hyundai responded on 01/02/2017 05:48 AM

Thank you for your time to respond to your service visit by phone,i sincerly understand your concerns.and can only guarantee your next service to be a 5 star experience ! your business is very much appreciated,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service!
There have only been a couple of times where I have had to wait behind another car or two, to get my car checked-in for an oil change. In general, the service is very quick. I just sit in their nice waiting area and typically within an hour I'm out the door and on my way.
Recommended
Bob R. from St. Charles Hyundai responded on 12/29/2016 05:04 AM

Thank you for business and we always appreciate your patience
for us to properly service your vehicle !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JS
gravatar
James S.
Saint Peters, MO
2006 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Adjust tires air pressure
Two valve stem caps missing. One from front tire and one from rear tire.
Recommended
Bob R. from St. Charles Hyundai responded on 12/26/2016 01:30 PM

Thank you for your time to complete survey,iam sorry to hear your valve stem caps are not installed on all tires please stop by at your convience so we can address that for you at no charge.
your business is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
SB
gravatar
Sheri B.
Florissant, MO
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Good
Recommended
Bob R. from St. Charles Hyundai responded on 12/19/2016 06:33 AM

Thank you for the positive review ! your business is greatly appreciated.thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.