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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD THOMASON
BT

BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

JC
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Jason C.
O'Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always friendly and gets the job done
Always happy
Recommended
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
NO
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Nancy O.
O Fallon, MO
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and excellent service
They always do a great job fast and friendly service.
Recommended
Brad D. from St. Charles Hyundai responded on 09/29/2020 05:12 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
GB
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Gilbert B.
Saint Charles, MO
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the knowledge and provide great information about what needs t be done
overall great
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 09/14/2020 06:31 AM

Thanks as always for the great survey!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
MO
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Michael O.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ur people and timliness getting in and out.
excellent overall
Recommended
Brad D. from St. Charles Hyundai responded on 08/24/2020 01:24 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MF
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Michael F.
Hermann, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
A+
Service
Price
People
Hard to be St.Charles Hyundai
Recommended
Brad D. from St. Charles Hyundai responded on 08/07/2020 05:11 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MW
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Marlene W.
Chesterfield, MO
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not sure I understand what the title review is. If the title is St. Charles Hyundai then I think it is great because it shows the locations and company name.
Because the work is outstanding and the employees are wonderful to work with.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 08/07/2020 07:10 AM

Thank you for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
RA
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Robert A.
Maryland Heights, MO
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
It was easy working with the service people who checked me in and out, and the work was completed timely while I waited.
Recommended
Brad D. from St. Charles Hyundai responded on 07/23/2020 02:02 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JN
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Jason N.
Saint Peters, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Went in for an oil change and brought to my attention that I was approaching 100,000 miles. I was told about and explained in detail what services are manufactured suggestions on what should be done. I went a head with one of them and will get the rest the next oil change. I liked the fact that they were explained and not forced or pressured in any way to get them done. They were fast and courteous. I also appreciated that they had face masks on, plexiglass barriers, and very aware of the situation of what we are dealing with.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 07/16/2020 01:29 PM

Thank you for the great survey! We hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
PR
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Patricia R.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Repair
The staff was professional and friendly and was pleased with everything overall
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/13/2020 09:49 AM

Thank you for the feed back and nice comment. We sincerely appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
JJ
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Jimmie J.
MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Jim
Did the requested work on time and corrected the problem
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 04/20/2020 06:27 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
CJ
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Christine J.
O Fallon, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change At St. Charles Hyundai
They got our car in quickly without an appointment and provided great service.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/26/2020 12:43 PM

Thank you for the five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
FG
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Frank G.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
No problems, got my car in very quickly
Recommended
Brad D. from St. Charles Hyundai responded on 02/17/2020 12:03 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RK
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Randy K.
Saint Peters, MO
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I still miss the happy hour oil change
Recommended
Brad D. from St. Charles Hyundai responded on 01/27/2020 08:25 AM

Thank you for the great five star survey. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CC
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Cindy C.
O Fallon, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick
Resolved issue and had car back in the same day
Recommended
Bob R. from St. Charles Hyundai responded on 01/17/2020 11:46 AM

Thank you for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
MC
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Mayumi C.
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and doing excellent job
Customer service is great and the work on my car is great
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/13/2020 05:00 AM

Thank you for the feed back and nice comment. We sincerely appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
RH
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Ray H.
Saint Peters, MO
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Price and service
Great!
Recommended
Bob R. from St. Charles Hyundai responded on 01/06/2020 06:29 AM

Thanks for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
DP
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Diane P.
Florissant, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service department
Had to get my vehicles towed in as it wouldn't start. AAA got it right before closing. Service department called me within 2 hours of opening the next morning to inform me it was my battery. What a relief! My car was ready within the next 2 hours! The Team at St. Charles Automotive Hyundai are the best!
Recommended
Brad D. from St. Charles Hyundai responded on 01/06/2020 01:41 PM

Thank you for the great five star survey. glad we could help get you back on the road as fast as possible. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
JB
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Jo B.
Saint Peters, MO
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept
We have been going to St Charles Automotive for the last 19 years which should speak for itself on the great service we get. We have never had an issue the service dept always does a great job explains everything to you and feel comfortable leaving my vehicle for service, knowing your vehicle will fixed
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/02/2020 07:22 AM

Thank you for the feed back and nice comment. We sincerely appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always good service
Never had a problem. TV, wifi, coffee makes waiting an option.
Recommended
Brad D. from St. Charles Hyundai responded on 12/17/2019 12:26 PM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
SS
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Susan S.
Saint Louis, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai dealership service department
Did a great job on my 45,000 mile oil change visit for my Tucson. Made appt online, was checked in as soon as I arrived, service department agent listened to what I needed and answered my questions. Service was done in less time than estimated, with car washed and vacuumed upon return to me. Comfortable waiting area available. Thanks.
Recommended
Brad D. from St. Charles Hyundai responded on 10/30/2019 05:06 AM

Thank you for the great survey on your recent service, we hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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