CA

Cheyanna Angevine

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Ease of process
Easy to book the service, plenty of available appointments, great communication throughout.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/04/2021 08:20 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly staff and top notch tech that works together there.
Service so great and friendly there . The technicians are on top of any and all problems with my vehicle.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/30/2021 09:37 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Roideo Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
So Easy and efficient!
Such a great experience!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/27/2021 08:18 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


NL
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Nicklas L.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service and staff
The staff is super friendly and honest they go the extra mile to make sure you are satisfied.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/26/2021 12:57 PM

Hi Nicklas
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.
We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
verified customer Verified Customer
Category: Service
Updated Review -ReScore
Kristina got in touch with me after the incident and she was able to resolve the issue that i had.
She really wants for the customers to have a good experience with all the services that they provide.
She went above and beyond to make sure i am happy with the results.
Thank you Kristina.
Recommended

Verified Customer
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Survey
Very good service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/21/2021 08:45 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


MG
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Manny G.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service Department and Service Advisors!
Been taking our 2016 Sonata to Rodeo Hyundai since we bought it brand new. The service advisors have always gone above and beyond to ensure our vehicle is still running as good as new.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/19/2021 08:36 AM

Hi Manny
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.  We here at Rodeo Hyundai always strive to ensure our customes get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


JB
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John B.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Blank
Let go
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/16/2021 12:35 PM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


LJ
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Larry J.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Superior service and friendliness.
The check out lady took the time to answer all of my questions, even prepared me for my next visit.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/14/2021 08:20 AM

Hi Larry
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


JR
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James R.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Pleasant and efficient.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/08/2021 08:30 AM

Hi James
Thank you so much for competing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


JH
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John H.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Go to Rodeo Hyundai for all of your car needs!
I have been taking my Veloster and Elantra there since 2017, my son has taken his Elantra, Sonata and Santa Fe, and we both have always had amazing service. I call Cheyanna for all of my service needs, and Victor always has a great team to work with. I highly recommend this dealership, they really do go above expectations every time. Thank you!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/06/2021 08:47 AM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


CR
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Carl R.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly people
Great service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/05/2021 08:35 AM

Hi Carl
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.


BB
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Bruce B.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
We had a great service experience at Earnhardt Hyundai. The car was done when promised and washed washed upon completion of the scheduled work.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/05/2021 08:38 AM

Hi Bruce
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to endsure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellence in service
Customer satisfaction is their priority!!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/05/2021 08:42 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


VK
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Victoria K.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and great service
Overall great customer service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/05/2021 08:49 AM

Hi Victoria
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


DG
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Dennis G.
Congress, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very friendly
When I go here I am made to feel like a friend! I am not talked down to, and to me that is great!!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/01/2021 09:55 AM

Hi Dennis
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


RR
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Rick R.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly, professional personnel
We had a question not pertinent to our service which our rep couldn't answer, but another rep kindly stepped in to answer.
Our car was serviced and returned to us in the agreed upon timeframe and clean.
Cheyanna took time and care in letting us know the cost of our service - which was turned out to be an accurate total.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/24/2021 09:02 AM

Hi Rick
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


CP
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Chlorisa P.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best Customer Service
Cheyanna always keeps me informed about the progress of my car when being serviced. During my last visit I needed an additional service to be completed. She made it possible for it to be done with this service visit so I didn’t have to go back another time. Thank you also to Arvin (service tech) for completing the extra service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/24/2021 08:57 AM

Hi Chlorisa
Thank you so much for completing this survey. We appreciate you shareing  your experience with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


JV
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Joseph V.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Appreciate the service dept.
I have continued to have my 2019 Hyundai Santa Fe serviced at Rodeo Hyundai and had a great experience working with Cheyanna Angevine over the last few years. She has been a positive and professional leader in the service dept. Her courtesy and prompt responses during the service calls will keep me coming back to have our vehicle serviced.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/22/2021 10:11 AM

Hi Joseph
Thank you so much for completing this survey. We appreciate you taking the time to share the excperience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business.  We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
honest
friendly and knowledgable
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/22/2021 08:55 AM

 

Thank you for choosing to service your vehicle here at Rodeo Hyundai. We value your loyalty and patronage. We certainly hope we exceeded your expectations.

Hyundai may be selecting you to participate in their customer satisfaction process to verify that you were completely Satisfied  If you receive a survey, please take a few moments to fill it out as it helps us be better at serving our client’s needs. If for any reason you are UNABLE to rate us a 5 in all areas, please give me the opportunity to correct that for you.

We look forward to seeing you again and for the opportunity to earn a 5 star rating.

 

 

 

Alice Gonzales

BDC, Rodeo Hyundai

623-214-4154

 

 

 

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