CL

CODY M LANGE

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(266 reviews)
86

LP
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Larry P.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
done on time
any time
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:26 AM

Larry,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

DB
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Deborah B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
easy to get to, service is on time and Mario so nice.
excellent.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:28 AM

Deborah,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

BE
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Bobby E.
Bellingham, WA
2009 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, reliable service
Quick and reliable service, plus they offer a free shuttle service to wherever you need to go, which is nice of them. I'll return here for any maintenance that I only want the dealer to handle.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:29 AM

Bobby,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

LV
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Leah V.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change and nothing more. Perfect!
My oil was changed quickly and I was not pressured into additional services like some businesses do. Thank you!
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:30 AM

Leah,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

SA
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Sheryl A.
Bellingham, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
review
very friendly and service was great
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:32 AM

Sheryl,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to schedule appointments
Yes
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:35 AM

Dear Valued Customer,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

MB
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Mary B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You can count on Hyundai of B'ham!
Always friendly, fast, and efficient.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/17/2016 08:47 AM

Mary,

 Thanks for the vote of confidence! we appreciate your buisiness and hope to continue the trend of meeting your needs in a timely manner.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

SE
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Susan E.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always courteous and let's me know what the car needs.
Already said pretty much what I like about them. I appreciate the car was coupon.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/17/2016 08:50 AM

Susan,

We here at Hyundai of Bellingham truly appreciate your positive feedback. thank you so much and dont hesitate to let us know if there is anything else we can do for you!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

GM
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Gary M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and courtesy
see above
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 04:38 PM

Gary,

   Thanks for the positive feedback. Let me know if i can be of any further assistance in the future

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service.
Wish my van would have been vacuumed/washed.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 05/26/2016 07:30 AM

Dear Mrs. Jenkins,

We appreciate the feedback! I apologize that your experience wasnt a 5 star experience. We strive to make each visit better then the last and if there is anything i can do to improve please let me know. If you would like to stop in and pick up a voucher for a complimentary car was at sunsent car wash you are more then welcome to.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
thanks Mario
60K maintenance was great. Plus they found rear brakes needed to be done and got it all done in the same day.
Yahoo!
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 04:43 PM

I was happy to help! let me know if i can do anythign else for you!

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Mediocre. Nice people, crappy business
I had a 2011 sonata and was interested in buying a 2015. I called them and told them as soon as they get one on their lot to call me. Every week I would get a phone call for someone trying to sell me a 2014. I said don't call me until you get the 15s in. Never heard back from them. I noticed more and more of the 2015s on the street. I was mad they didn't call me for one, so I went and bought a new one from Jack Carolls in Burlington. Great custom service!! About 2 months after buying it, Bham Rairdons called me asking if I had ever been contacted about the sonatas, because they have a ton on the lot. I proudly told them I bought elsewhere...
Fast forward a year and my nav screen has gone blank...so I decided to go to Rairdons to use my warranty. Service was O.K.
I went in to have my screen looked at. While there, they fixed all of the recalls on my car. But, they couldn't tell me what was wrong w my screen. They said they would have to discuss it with Hyundai and get back to me shortly. Still haven't heard anything 3 weeks later. I feel like I have to be a squeaky wheel now... I just want my screen fixed, my car is barely a year old! The only reason I have to return is because it's my only option locally. If I can't get it fixed, I'll be going down south.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 03/04/2016 02:48 PM

We apologize for any inconvenience. We now have an update for your radio and will see you for your appointment next week. We will get to the bottom of your navigation issue.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

JC
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JONATHAN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The Best
Always a pleasure to service my Hyundai here!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 02/12/2016 07:59 AM

Thank you for the Review Jonathan and taking the time to comlete it.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

RP
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ROBERT P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Jerrys professionalism and personality, keeps me coming back.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 11/16/2015 09:10 AM

Thank you for the survey Robert.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

OL
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OLIVIA L.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First time customer turned to loyal customer.
I felt at home here. Friendly people and warming environment. They get you in and out and explain how much time it will take and approximate cost. I'm use to kind of bad service regarding dealerships and service shops and this was by far one of the best I have been to, which is a pleasant surprise. I will be coming back for more repairs in the future because they have fantastic prices and are not too far from my place of residence.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 11/16/2015 09:08 AM

Thank you Olivia for completeing the survey.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

JW
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JENNIFER W.
Anacortes, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people that work there.
Besides the service receiver man there were some others working there and they were friendly and polite and helpful.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 10/09/2015 04:21 PM

Thank you for the review Jennifer.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

Verified Customer
La Conner, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service - Friendly and Helpful
Gerry and his crew are above and beyond helpful and are careful with their client's pocketbooks - you know you're getting a fair price. They treat clients with respect.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 09/29/2015 11:18 AM

Thank you for the review.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

BB
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BARBARA B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
greetiing, explanation, suroundings
I was warmly, immediately, greeted, offered refreshments and explained the work to e done and expected time of completion.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 09/08/2015 09:41 AM

Thank you for completing the review Barbara. We appreciate you taking the time.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

DN
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DANIEL N.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Awesome friendly staff at the maintenance desk. Most welcoming dealership I have been to.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 07/14/2015 08:21 AM

Thank you for the survey Daniel. Thanks for taking the time to complete it

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

Verified Customer
Maple Falls, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick, and reliable.
Flawless service.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 05/26/2015 12:21 PM

Thank you for the review.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
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