The staff is courteous. The staff is honest. They do good work. They charge a little too much, so I only go every other service visit. I don't want to pay the price every time. If another place tells me I need work done I check with St. Charles Hyundai before I get the work done.
Once the exact terms and conditions were explained to me, I understood the initial reluctance of the service writer to have the service performed. I understand it now. I would recommend St. Charles Hyundai.
I did have a misunderstanding with a tech regarding service update. The service was satisfactory but there was misunderstanding through communication. The representative called me back and explain everything to my satisfaction. Thank you.
People in the service department do an excellent job. Our last service appointment was handled very well. We will continue to buy Hyundai cars as needed from St Charles Hyundai and always have them serviced at St Charles Hyundai. Good staff.
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