CT

CHRISTINE TONELLI

Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(579 reviews)
40

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Margie O
I love the service and most of the service stuff. I’m always in and out as they say. Their prices for my repairs have been very good. Christina is great to work with.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 07/14/2020 02:36 PM

Hello, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

GS
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Gina S.
Rosemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department is Always Exceptional!
The service department is part of why I continue to buy from here. Eddy and team are great!!!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 07/11/2020 06:25 AM

Hello Gina, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Each visit is very pleasant due to the friendly, kind service of the staff.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/27/2020 05:26 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

JG
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Julita G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
It’s always a pleasure to go to McGrath for car service. Christine has been amazing through out all the years I’ve been going to. Very professional, helpful and always happy to help.

Thank you Christine
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/26/2020 11:04 AM

Hello Julita, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

CC
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Caffie C.
Addison, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
More coupons
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/19/2020 02:06 PM

Hello Caffie, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

JR
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Joanne R.
Elmwood Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Hyuandai service visits
I always deal with Christine Tonneli. Chris is my go to gal and always takes great care of me. I always have peace of mind knowing she’ll go above and beyond to help me which really means allot.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/18/2020 06:29 PM

Hello Joanne, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

SB
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Steven B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality services people!
Easy to work with.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/18/2020 03:04 PM

Hello Steven

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

WR
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William R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
it take long time to do oil change i was there 3 hours
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/16/2020 03:56 PM

Hello William, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

JR
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Joseph R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service is excellent
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/12/2020 12:00 PM

Hello Joseph, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

 

Employees worked with

PM
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Porfiria M.
Berwyn, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
I would like thank Christine for giving good service to their clients. Also being professional and always make sure that everything gets done correctly. I will rate her 5 stars.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/12/2020 08:03 AM

Hello Porfiria, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service experience.
The repair to my Elantra was done quicker than estimated.
Work is always reliably done.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/10/2020 04:55 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

LT
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Linda T.
Berwyn, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Lt
Nice people at McGrath
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/02/2020 03:02 PM

Hello Linda,  

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

EM
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Efrain M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The service team are outstanding.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/02/2020 02:43 PM

Hello Efrain, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service beyond expectation
If not for cristine's exceptional treatment it would be just a star for me this visit. She made up for the mechanical inconvinience that happened right after the service. You've got a gem in her.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/01/2020 04:29 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

VH
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Victor H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding
Ed Villegas once again did not disappoint
Great service!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 06/01/2020 03:21 PM

Hello Victor, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

CB
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Carol B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Staff is always respectful and friendly I never had to wait a long time
This is my fourth car with this dealership
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 05/28/2020 04:31 PM

Hello Carol, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

JR
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James R.
River Forest, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2020
verified customerVerified Customer
Category: Service
Really takes care of customer
Always helpful, courteous, professional service!
Recommended
Employees worked with

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always helpful!
The staff is always very nice and knowledgeable. Not to mention, they work pretty quick.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 05/21/2020 01:46 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

LA
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Leonel A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff and great service
I took my Tucson for service and Christine was my advisor:) and she was so sweet and helpful! I will definitely go back to get my service done with her!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 05/20/2020 11:05 AM

Hello Leonel, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice facility, service is clearly explained
I always know exactly what needs to be done and why. Loaner cars are provided when necessary providing a no hassle experience.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 05/13/2020 11:35 AM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
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