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SureCritic / Hyundai Dealer / McGrath City Hyundai / CHRISTINE TONELLI
CT

CHRISTINE TONELLI

McGrath City Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(579 reviews)
40

Reviews of CHRISTINE TONELLI

Verified Customer
Chicago, IL
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service and the Turnaround time.
The friendly customer service and quick turnaround for the oil change and inspection made for a rewarding experience.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 12/20/2019 06:44 AM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
AH
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Alicia H.
Chicago, IL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 12/20/2019 06:13 AM

Hello Alicia, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
DI
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Debra I.
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
remote starter
Christine is my Technician and she always takes care of the service o need for my vehicle. I contacted her for my needs and an appointment was scheduled immediately. Upon installation she explained everything to me and made sure I was provided transportation due to my service taking time. she is definitely an example of excellent customer service!!!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 12/19/2019 11:40 AM

Hello Debra 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
KS
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Kevin S.
Oak Park, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I was over an hour late for my visit and they still got me right in for service.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 12/16/2019 12:17 PM

Hello Kevin, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and Fast
Great service and fast appointment setting up
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 12/09/2019 10:26 AM

Hello Karina, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
RP
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Robert P.
Chicago, IL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great - I have never had a bad service experience these.
What else can I say? The McGrath service department is terrific.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 12/04/2019 08:40 PM

Hello Robert,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
EG
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Earlester G.
Chicago, IL
2014 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Needs improvement
I love the Dealership in general its who check me in sometimes they have no knowledge of what's going on
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 12/04/2019 02:01 PM

Hello Earlester,

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Employees worked with
CT
CHRISTINE TONELLI
JR
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James R.
River Forest, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, accommodating, professional
Always so helpful and efficient. The cashiers are great, especially Connie!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 11/28/2019 08:05 PM

Hello James,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
RH
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Reginald H.
Elmwood Park, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great attitude
McGrath assures you courtesy,as well as respect hats off to the entire mcGrath team special thanks to christine and eddy who makes you feel like family gives you good service and get you in and out as quickly as possible thank you all
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 11/21/2019 12:47 PM

Hello Reginald

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
RL
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Regina L.
Chicago, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Very good customer service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 11/15/2019 03:47 PM

Hello Regina

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
DM
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Dorothy M.
Chicago, IL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Jerry Winski and GM Jeremy Gleason willingness to listen and help.
This was one of the best experience I have had with a Dealership. I have been driving for over 40yrs and buying cars. And I can honestly say this have been the best experience I have had and Jerry Winski and GM Jeremy Gleason are the reason. Thank you guy so much.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 11/14/2019 04:11 PM

Hello Dorothy, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
AG
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Ann G.
Chicago, IL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Kept me updated and Christine is very knowledgeable.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 11/11/2019 12:41 PM

Hello Ann, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
AD
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Ana D.
Chicago, IL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
I always get great service at this dealer.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 11/11/2019 10:47 AM

Hello Ana, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
GD
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Gary D.
Chicago, IL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service people
Great people specially Eddyville logo
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 11/07/2019 10:54 AM

Hello Gary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
MD
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Michael D.
Chicago, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Christine always takes care of me and will answer all of my concerns/questions.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 11/06/2019 08:39 AM

Hello Michael

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
DJ
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Donald J.
Chicago, IL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Christine Tonel
Was great kept me well inform on the progress of my car she deserves a million stars
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 10/29/2019 11:48 AM

Hello Donald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
MH
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Margaret H.
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service department
They work with you.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 10/24/2019 05:43 PM

Hello Margaret,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
JD
gravatar
Jose D.
Chicago, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
the waiting room just times flies
great service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 10/21/2019 04:24 PM

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
AA
gravatar
Agustin A.
Chicago, IL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer services
Christine Tonelli ( Service Advisor) is a gem. She was so helpful explaining the details of the repair that was needed for my car. Once my car was repair, she even went the extra length to see if my warranty covered it without me asking her. Unfortunately my warranty was had expired, but the fact that she went the extra step was very thoughtful. Christine, is the reason I will be returning for my car repairs and recommending this service center . Thank you
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 10/21/2019 12:11 PM

Hello Augstin,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
AP
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Anna P.
Elmwood Park, IL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff
Nice people quick service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 10/19/2019 07:48 AM

Hello Anna, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine and Efrain provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Employees worked with
CT
CHRISTINE TONELLI
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