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SureCritic / Hyundai Dealer / Eckert Hyundai / DYLAN HULME
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DYLAN HULME

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(167 reviews)
100

Reviews of DYLAN HULME

RA
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Rick A.
Flower Mound, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great repair and routine maintenance
As usual Eckert service guys did an excellent job. Jimmy is friendly, quick, and follows up in a timely manner.
I had AC compressor repaired and 60k routine maintenance.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/07/2017 04:44 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
LM
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Loretta M.
Denton, TX
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and helpful staff. Great Customer Service.
Yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/03/2017 09:44 AM

Ms. Moore,

I apologize, you may come by here any time. I will get that glove box fixed for you. 
To you point yes ma'am i will be having my people do weekly follow ups on all Vehicles here for an extended time. (engines and such repairs)

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
AS
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Alan S.
Flower Mound, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Better than Van
I have needed this done and the cost and options were provided quickly. Thank You.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/06/2017 09:17 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
TT
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Teddy T.
Denton, TX
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable ethics.
Professional, friendly sales and service. Eckert Hyundai could be the pattern for all sales and service related businesses.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/05/2017 09:20 AM

Mr. Twombly,

I can assure you we could not do it without great people such as yourself sir.

Thank you for the kind words.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
WS
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William S.
Lewisville, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yay
Worth the drive
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/16/2016 07:26 AM

Thank You

Happy holidays

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
LW
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Larry W.
Denton, TX
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Glad I tried Eckert.
I normally return my Santa Fe to the dealership that I purchased it. If thei sales department is as professional I will consider them when I buy my 8th Hyundai.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/16/2016 07:26 AM

Thank You!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
MS
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Mary S.
Highland Village, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people are friendly and the service is professional.
Yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2016 05:10 AM

Ms. Stockton, 

Thank you for the kind words.

Have a Merry Christmas and Happy New Year from the Eckert service team

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
TO
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Tammany O.
Boerne, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable
Another job well done. Thanks Hyundai.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2016 05:12 AM

Thank You,


Have a Merry Christmas and Happy New Year from the Eckert Service Team

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
BL
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Barry L.
Corinth, TX
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
timely
great service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/07/2016 11:31 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
Verified Customer
Granite Bay, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service.
Excellent service performed in a timely manner. Very courteous staff.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/26/2016 06:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
MP
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Mark P.
Double Oak, TX
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Service Visit to Eckert Hyundai Service Department
It is nice to see a business in Denton County that is interested in providing superior service in a timely fashion. Also, they confirmed what work would be completed on the vehicle and only had to come back and ask about the in-cabin air filter which was really dirty.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/23/2016 09:17 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
MD
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Michael D.
Little Elm, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quick and friendly service
always quick, friendly and they explain service to the detail.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/23/2016 09:12 AM

Thank you,
Mr. Dinwiddie.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
GG
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Gloria G.
Denton, TX
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yes, but no loaner car was a disappointment
This usually is excellent in every way. No loaner car was disappointing.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2016 07:31 AM

Ms. Gregg,

  I apologize, we try to accommodate with loaners if possible however we only have 15 available. In the future let us know and we can reserve one generally. I do apologize again it is not our intention to inconvenience any customer.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
Verified Customer
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great and bussiness oriented
I came in without an appt. and they were in and out quickly with free tire check!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/04/2016 05:29 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
MT
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Milynda T.
Aubrey, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Friendly people! Great service! Fast work!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/14/2016 05:06 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
RN
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Richard N.
Denton, TX
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good care
we received good care by phone and then in person.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/12/2016 10:22 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
BN
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BARBARA N.
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service department is awesome.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/06/2016 04:59 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
NA
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Neva A.
Denton, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They Fix It!
I can always depend on this team to find and fix whatever I come in with that rattles or doesn't seem "right" with my car.
"I" know when it's not driving like it should, and they don't make fun of me - they fix it!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/05/2016 08:37 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
NB
gravatar
Neil B.
Corinth, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
They have been very friendly to me and make sure to inform me what is being done to my car.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/06/2016 09:45 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
MS
gravatar
Mary S.
Highland Village, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Efficient
The service is always friendly and efficient.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/31/2016 02:43 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
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