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DON MCELREA

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(188 reviews)
58

Reviews of DON MCELREA

BS
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Brandon S.
Washington, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Part recall
Hyundai promptly replaced the faulty part in our car
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2017 05:47 AM

Thank you for the very positive five star survey on your recent service trip to our dealership. We hope to see you soon for general routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
KS
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Kevin S.
Wildwood, MO
2011 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Appointment maker has no communication with service advisor
Appointment taker signed me up for a 7:45 am appointment and they don't start Saturday service until 9am. Service advisor made me call parts department to see if part was available.
Not Recommended
Bob R. from St. Charles Hyundai responded on 10/19/2017 01:07 PM

I appoligize again for the communication break down. Once I was aware of the concern, I addresed your part concern in a timely manner. We scheduled for the work needed araound your time frame. Thank you! We do greatly appreciate your business and I am here for you for any future business needs. Please call me direct at 636-441-4481 ext 169

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
HP
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Hugo P.
Saint Charles, MO
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Excellent service
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/14/2017 08:31 AM

Thank you for the positive review! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
LB
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Linda B.
Wentzville, MO
2009 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
?
Staff was very friendly and helpful
Recommended
Bob R. from St. Charles Hyundai responded on 10/13/2017 08:13 AM

Thank you for your business and the positive review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
GP
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Gary P.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata service
All staff members are very experienced, and very pleasant, service is always top notch!
Recommended
Bob R. from St. Charles Hyundai responded on 10/05/2017 05:46 AM

Thanks as always for your continued service with us ! your business is appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
JC
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Jerry C.
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Will be back ...
Courteous, professional, efficient and competitive.
Recommended
Bob R. from St. Charles Hyundai responded on 10/03/2017 03:12 PM

Thanks for the great review ! we look forward to our next service !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
KO
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Kathleen O.
O Fallon, MO
2011 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Terrible
Charged me $22 to change a $1.50 lightbulb. Constantly trying to up sell me other services I didn't ask for. Went in for a recall which was free and tried to talk me into $1500 of a additional services. Very pushy.
Not Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/03/2017 06:41 AM

Thank you for taking the time to reveiw your recent service visit. We made recomendations on your last service vist so that you were aware of the saftey item that was needed in the furture.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
KC
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Karen C.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Car recalled; dealer could not have been more attentive and responsive.
Recommended
Brad D. from St. Charles Hyundai responded on 09/26/2017 07:00 AM

Thank you for the great five star survey on your latest service trip to our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
RB
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Raymond B.
Saint Charles, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
I do
Recommended
Brad D. from St. Charles Hyundai responded on 09/20/2017 06:30 AM

Thank you for the perfect five star survey, Hope to see you soon for your next scheduled routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Verified Customer
Chesterfield, MO
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient.
Wish you could match Wolfe Toyota for customer amenities. All else is great. Thanks
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/19/2017 02:44 PM

Thank you for the great review! Please let me know if there is anything else I can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
TS
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Tina S.
O Fallon, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees are friendly and buildings very clean
Service department is awesome and some of them not only by face but by name as well. They always keep you updated on the progress of the service to my car.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/11/2017 01:56 PM

Thank you for the positive review! We appreicate your business and look forward to see you for your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
SA
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SARAH A.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service!
My car had a recall and they took care of it right away! And I got a cookie!
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2017 05:24 AM

Thank you very much for the perfect five star survey. We greatly appreciate all you continued business.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Verified Customer
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A bit more than I budgeted for.
Was not planning on having so much work done on my Santa Fe but it was time for the 60,000 maintenance and I needed some other work done so I bit the bullet and had them do it all. It was done on time and drives great so I guess it was worth it. Shouldn't have to go back for awhile.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/07/2017 04:51 AM

Thank you for the positive review. We appreciate your business. If there is anything else we can do for you please let us know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
DG
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DANIEL G.
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department and General Manager were a pleasure to work with.
I recently had a few issues going on with my Genesis Coupe and after speaking with both the Service Manager as well as the General Manager regarding my issues I knew this was the place to go. I will buy another Hyundai due to St. Charles Automotive being who they are. I appreciate a company that cares about their customers and actually addresses their issues.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/29/2017 05:25 AM

Thank you for the positive review! We are glade we were able to assist you on the repairs for your vehicle.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
GF
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Gary F.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
60,000 miles major maintaince
Friendly staff providing excellent service
Recommended
Bob R. from St. Charles Hyundai responded on 08/21/2017 06:23 AM

Thank you for your positive review,your business is always appreciaated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
GF
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George F.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+
A+
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/12/2017 10:33 AM

Thank you for the positive review! We appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
JY
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Joann Y.
Elsberry, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Efficient
We always get our Hyundai serviced at St Charles Hyundai. Quick, efficient and friendly.
Recommended
Brad D. from St. Charles Hyundai responded on 08/11/2017 02:06 PM

Thank you for taking the time to take our survey on your latest service trip to our dealership, We greatly applicate all your business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
DF
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Dennis F.
Saint Louis, MO
2003 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always reliable, honest, and fast service.
Chris Johnson, service advisor, has serviced my 2002, 2003, and 2005 Hyundias for years. He has always been fair, honest, and efficient. His advice has always been right on the money. I have always been satisfied with the work done at Saint Charles Hyundai.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/07/2017 07:22 AM

Thank you for the positive review! I appreciate  you allowing me to service your vehicle for all these years. If there is anything else  I can do for please don't hesitate to call me.

Thanks again,


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
GH
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Gaye H.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy
Friendly
Recommended
Brad D. from St. Charles Hyundai responded on 07/21/2017 01:46 PM

Thank you for the great survey, glad we can be your go to dealership for all your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
WW
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William W.
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Best yet
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/21/2017 01:45 PM

Thank you for taking the time to review your last service with us. We appreciate your business and look forward to seeing you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
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