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EO

EARL Ostreicher

Service Advisor
Holler Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78

Reviews of EARL Ostreicher

LS
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Linda S.
Oviedo, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Ty in Service
Always a wonderful experience!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 03/18/2020 04:17 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
TW
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Timothy W.
Sanford, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Professional Service
The service advisors and technicians Are friendly and professional. They keep you informed and take care of your needs. Ty O and Sanford are awesome!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 03/13/2020 10:13 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Winter Park, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Never had a bad experience.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 03/10/2020 01:52 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
GH
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Gerald H.
Oviedo, FL
2017 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
verified customerVerified Customer
Category: Service
No comment
No comment
Recommended
Employees worked with
EO
EARL Ostreicher
Service Advisor
GH
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Gerald H.
Oviedo, FL
2017 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
verified customerVerified Customer
Category: Service
No comment
No comment
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/03/2020
Service Type: Maintenance
Category: Service
No comment
No comments
Recommended
TONY L., Service Manager from Holler Hyundai responded on 03/03/2020 05:33 AM

Dear Mr. Hesketh,
       My apology that we fell short of meeting your expectations on your recent visit to our service department. A team member will be reaching out to you in hopes of resolving any issues you may have.
Sincere Regards,

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
TONY L., Service Manager from Holler Hyundai responded on 03/04/2020 08:39 AM

Thank you!

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
MM
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Michele M.
Orlando, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Ty is most considerate and thorough in his dealings with customers. My go to guy, Ty!
I had a situation and Ty was able to resolve with great care. He was always in touch, updating progress of my car's maintenance. Everything was in place when I first came, was in and out in no time as well as when I came to pick up my car when finished. Ty is kind and patience every time I see him. That is so appreciated.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/24/2020 03:38 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
WH
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W H.
Orlando, FL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Service
Holler Hyundai Service is consistently excellent!!!! Thanks!!!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/21/2020 02:48 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
HL
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Hans L.
Casselberry, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service manager Ty
Service manager Ty was personable, wait was reasonable, and they seem to care
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/20/2020 11:03 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
SA
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Scott A.
Orlando, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
great experience
Ty and Team take great care of us always.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/20/2020 11:03 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
PH
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Patricia H.
Orlando, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Thanks
...
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/19/2020 04:30 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Fort Lauderdale, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and helpful
I usually get a lot of anxiety going to car dealerships because they tend to be very mean or terse. This was genuinely one of the most pleasant experiences I’ve had at a dealership and I felt like I was valued as a customer.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/14/2020 09:43 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
CE
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Cecelia E.
Orlando, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Needed Repairs and Service
As always, we were promptly and courteously helped. Thanks to our mechanic and our service rep Ty.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/12/2020 12:19 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Car
I've never been disappointed in the car, the staff or the service at Holler Hyundai
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/05/2020 07:26 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
FS
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Franqui S.
Orlando, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
Ty was great checking me in for service
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/05/2020 05:04 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
DM
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Donnie M.
Apopka, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service with caring service team
The service has always been great here at Holler Hyundai. Ty has been the representative that I've had the pleasure of working with mostly since
I've had my Santa Fe. He has always taken an interest in making sure that I have been given the advice of what has been needed for the SUV and
that I'm satisfied with the quality of service that has been done. I trust his opinion and his advice, knowing that he will not recommend something
that isn't necessary. Thank you Ty and your wonderful service techs that do the great job that they do.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/05/2020 05:03 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
SB
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Stephen B.
Longwood, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
An outstanding Hyundai Dealer
Outstanding dealership, servicing and purchasing.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/05/2020 05:01 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
FT
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Frank T.
Orlando, FL
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
willlingness to listen and stick to plan as well as offer solutions
everything great.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 02/03/2020 03:04 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
AJ
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Andrew J.
Winter Park, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Another great service
Back in for service. They supplied a car rental. Service was done the same day and as usual great service done by great people.
Recommended
TONY L., Service Manager from Holler Hyundai responded on 01/27/2020 02:51 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
MS
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Meredith S.
Altamonte Springs, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ty was great!
Ty Ostreicher went out of his way to spend time finding out about the warranty on my vehicle, also helped with getting me a month extended on my service contract. I truly appreciate everything he did for me. He went above and beyond! Meredith Semones
Recommended
TONY L., Service Manager from Holler Hyundai responded on 01/24/2020 02:44 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service
Great place to take your car. They truly care about the customer!
Recommended
TONY L., Service Manager from Holler Hyundai responded on 01/22/2020 11:17 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Employees worked with
EO
EARL Ostreicher
Service Advisor
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