EV

EDDY VELLEGA

McGrath City Hyundai

Overall Rating

4.7

(723 reviews)

73

Reviews of EDDY VELLEGA

Verified Customer

Chicago, IL

2015 Hyundai Santa Fe S

02/18/2017

Service Type: Repair

Verified Customer

Category: Service

Recall

Fine

Not Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/21/2017 06:42 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

SS

Sol S.

Chicago, IL

2012 Hyundai Sonata

02/18/2017

Service Type: Repair

Verified Customer

Category: Service

service review

Great client service and follow up.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/21/2017 06:47 AM

Hello Sol,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

MG

Michael G.

Lombard, IL

2013 Hyundai Sonata Hyb

02/16/2017

Service Type: Repair

Verified Customer

Category: Service

Eddy is a personable guy.

Eddy is a good man
The supervisor of sale also very helpful.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/17/2017 06:53 AM

Hello Michael,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

MD

Michael D.

Chicago, IL

2008 Hyundai Santa Fe

02/14/2017

Service Type: Repair

Verified Customer

Category: Service

first rate service

First class service from Eddy upon arrival to departure.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/15/2017 09:28 AM

Hello Michael,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

AS

Anthony S.

Chicago, IL

2012 Hyundai Veloster

02/13/2017

Service Type: Repair

Verified Customer

Category: Service

Stisfied customer

Friendly and concerned

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/14/2017 07:09 AM

Hello Anthony,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

NP

Noel P.

Chicago, IL

2008 Hyundai Santa Fe

02/05/2017

Service Type: Repair

Verified Customer

Category: Service

Service also sells cars.

Sales is great when someone buys the 1st car but great service sell every car after that.

Recommended

Charles F. from McGrath City Hyundai responded on 02/06/2017 08:22 AM

Hello Noel,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Employees worked with

AG

AMARI G.

2017 Hyundai Santa Fe S

02/05/2017

Service Type: Repair

Verified Customer

Category: Service

Customer Service

The customer service is excellent here!

Recommended

Charles F. from McGrath City Hyundai responded on 02/06/2017 08:21 AM

Hello Amari,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Employees worked with

SK

Sharon K.

Oak Park, IL

2010 Hyundai Santa Fe

02/02/2017

Service Type: Repair

Verified Customer

Category: Service

speedy service, courteous staff, comfortable, clean waiting area, ease in scheduling.

Courteous, professional service.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/03/2017 07:53 AM

Hello Sharon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

Verified Customer

Chicago, IL

2002 Hyundai Santa Fe

02/01/2017

Service Type: Maintenance

Verified Customer

Category: Service

Review

Customer service

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/01/2017 07:31 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

JG

John G.

Chicago, IL

2015 Hyundai Santa Fe S

01/31/2017

Service Type: Repair

Verified Customer

Category: Service

Location

Good and quick

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/01/2017 06:34 AM

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

JL

JULIA L.

2016 Hyundai Elantra

01/28/2017

Service Type: Maintenance

Verified Customer

Category: Service

Great service

i amalways treated very well The service representative was Eddie He is very polite and knowledgeable he also had my car ready for me Quickly

Recommended

Charles F. from McGrath City Hyundai responded on 01/30/2017 08:16 AM

Hello Julie,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773-804-5016

Employees worked with

Verified Customer

Chicago, IL

2007 Hyundai Elantra

01/26/2017

Service Type: Maintenance

Verified Customer

Category: Service

Service!

Service really does care

Recommended

Charles F. from McGrath City Hyundai responded on 01/28/2017 01:22 PM

Hello Valued Customer,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773-804-5016

Employees worked with

AB

Alexander B.

Elmwood Park, IL

2010 Hyundai Elantra

01/25/2017

Service Type: Maintenance

Verified Customer

Category: Service

service

Ed took the time to listen to my concerns with patience

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/26/2017 07:28 AM

Hello Alexander,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

RG

Robert G.

Chicago, IL

2012 Hyundai Equus

01/25/2017

Service Type: Maintenance

Verified Customer

Category: Service

5

Clean

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/26/2017 07:27 AM

Hello Robert,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

MJ

Mary J.

Norridge, IL

2010 Hyundai Santa Fe

01/25/2017

Service Type: Repair

Verified Customer

Category: Service

Mary J

See above remarks.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/25/2017 10:50 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

Verified Customer

Chicago, IL

2013 Hyundai Sonata

01/22/2017

Service Type: Repair

Verified Customer

Category: Service

Professional service

I took my car for a recall and it was done in a timely manner.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/23/2017 07:55 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

JM

John M.

Chicago, IL

2016 Hyundai Tucson

01/20/2017

Service Type: Repair

Verified Customer

Category: Service

Tucson service

Did all that was promised quickly and efficiently and in time

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/23/2017 07:51 AM

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

MC

Miguel C.

Burbank, IL

2017 Hyundai Elantra

01/18/2017

Service Type: Repair

Verified Customer

Category: Service

your service department

eddy vellega is a good man to have in your service department

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/18/2017 11:50 AM

Hello Miguel,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

KA

Kathleen A.

Chicago, IL

2015 Hyundai Tucson

01/17/2017

Service Type: Maintenance

Verified Customer

Category: Service

Service

They value my time by working fast with attention to detail

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/18/2017 11:47 AM

Hello Kathleen,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

Verified Customer

Melrose Park, IL

2013 Hyundai Sonata Hyb

01/17/2017

Service Type: Maintenance

Verified Customer

Category: Service

Book with Ed

I've been coming to this location for a while now, and whenever I make an appointment with Ed V., I am guaranteed great customer service. He is very respectful and honest, which seems to be rare nowadays.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/18/2017 11:45 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

Displaying Review 681 - 700 of 737 in total

The following reviews are either pending verification, not currently recommended, or have been flagged for violation of our Review Policy.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.