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SureCritic / Hyundai Dealer / Eckert Hyundai / JAIME CHEVEZ
JC

JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

DM
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Darrel M.
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Its the people that make this dealership a great place to do business from purchase to service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/14/2018 07:28 AM

Thank you for the great compliment, i will pass it along.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
CH
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Carolyn H.
Little Elm, TX
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism
Booked a service appointment & was on time, service representative listened to concerns, let me know on status. Three staff members were professional & courteous. Exceptional service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/08/2018 10:09 AM

Thank you for the 5-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
PB
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Paul B.
TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Number 1 service
I wouldn’t think about going any where else. Fast courteous service. I didn’t buy my Hyundai from here but will for any future Hyundai’s I may purchase. Will alway have service done here regardless. Keep up the excellent work.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/27/2018 06:35 AM

thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Infomative feedback, helpful and courteous
Always courteous employees and good service as I usually show up without an appointment. I especially like Jimmy who is very helpful.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2018 11:22 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
RS
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Richard S.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good dealership.
I can always count on Eckert Hyundai to solve my issues with my three Sonatas. Keep up the good work.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2018 05:40 AM

Mr. Sims,

It is always a pleasure to assist you sir.
Thank you very much for the kind words.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
MM
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Marti M.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fair Service
I believe I get reliable service for my Hyundai at a fair price. Scheduling service is easy and I appreciate the reminders.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/07/2018 04:00 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly prompt service
Came in earlier than my appointment for an oil change. That got me right in and finished up before my scheduled appointment time
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/07/2018 07:26 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Flower Mound, TX
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good communication from
Service advisor
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/07/2018 08:47 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Aubrey, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Every time I have gone there, all the employees in the Service Department are very friendly. They get you in and out of the service department very quickly. Best service department I have ever used!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/03/2018 05:18 AM

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
PG
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Pedro G.
Flower Mound, TX
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
verified customerVerified Customer
Category: Service
You can ALWAYS make up for past mistakes.
Eckert Hyundai has done everything they could to apologize and make up for their prior mistake. That is what you should expect from an "OUTSTANDING" business
Recommended
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Frisco, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
Attention and explanations from the staff.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/08/2018 10:41 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
MD
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Monica D.
Pilot Point, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Customer Service ever
The facility is always clean and everyone is always so friendly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/07/2018 08:28 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
ML
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Mark L.
Denton, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/06/2018 01:59 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
DJ
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Danielle J.
Lewisville, TX
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendliest Staff ever!!
Someone had brought in homemade cookies and I was offered one. Best cookie ever!! Service here is always speedy and exceptional.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/04/2018 12:10 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
LW
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Lynne W.
Justin, TX
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
Excellent customer service as usual!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/30/2018 05:58 AM

Thank you, i am happy you love your new car.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
MM
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Michelle M.
Denton, TX
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Too long
Friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/28/2018 06:19 AM

Ms. Membrez, 

  Please feel free to come by at any time, i would definitely like to look and see if there is a leak or if my technician just missed the concern. i will have my team wash and vacuum your car for free at this time for your inconvenience. if you would like to wait until your next oil change i will comp that as well. It is not our practice to leave things half done and i apologize. That should not happen.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
CH
gravatar
Carolyn H.
Little Elm, TX
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional & Courteous Staff
Friendly staff, on time for scheduled appointment, thorough explanation of service provided & accurate billing.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/23/2018 04:25 PM

Thank you, very kind words.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JH
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Jonathan H.
Denton, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simple and quick service
Overall very good. The only thing that the previous Hyundai dealer offered that was missing here was a free car wash with every service but Eckert is a little less expensive.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2018 10:24 AM

Thank youDon WheelerFixed Operation Manager940-243-6208

Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
FC
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Francine C.
Frisco, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Super
Super Great Job
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2018 10:23 AM

Thank youDon WheelerFixed Operation Manager940-243-6208

Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
Verified Customer
Corinth, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
Don in service always helpful when I come in
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/04/2018 12:29 PM

Thanks, Pat

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
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