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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

Verified Customer
Chino Hills, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javier in service!
He is always helpful and accommodating.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
JW
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James W.
Glendale, CA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
best services
Javer is always on top of every detail when it comes to my car. he has never let me down. anytime I have any problem he goes out of his way to make sure I'm taken care of.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
RK
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Roger K.
Diamond Bar, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
service review
this time I just needed an oil change, but very concerned that airbag warning light on. Had both taken care of. My service write, Javer E., is just great. I make a point of scheduling my services on days that I kn ow he works. Worth his weight in gold (or maybe toilet paper these days!)
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Whittier, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Beat service in town
This is the best service department. Javier always keeps my car running. I have not had any issues with my Sonata and it has over 85,000 miles
Recommended
Employees worked with
JE
JAVER ESQUIVEL
LW
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Larry W.
Hacienda Heights, CA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Has a trustworthy, Javer, service writer
Have complete confidence with service writer, Javer
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Tracy, CA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Heidy F
This is my 5th Hyundai. From Purchase to Service everyone has been Helpful and Friendly.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
CB
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Christine B.
Whittier, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
PH is the best!
PH is awesome! Javer is #1!!!
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DC
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Dorene C.
Whittier, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Javer is professional and courteous. He is very knowledgeable and friendly.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
AS
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Albert S.
San Dimas, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Hyundai customer
The staff is always very friendly and professional. I especially like the discount coupons which keeps maintenance costs low.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
JI
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Joann I.
Hacienda Heights, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
What I like about Puente Hills Hyundai Service
Javier is always good to me when it comes to checking me in and out. the waiting area is very clean and comfortable, although, since you have gotten the new TV it is difficult to change channels. The danish, popcorn, coffee and tea are always appreciated.
All in all, I really like the atmosphere and the people I deal with.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/26/2020 03:02 PM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
LW
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Larry W.
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Total confidence with Javer, the service advisor
Friendly people, clean environment, and trust the service advisor, Javer
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/26/2020 03:03 PM

We appreciate your feedback and look forward to making your experience with us to be a great one next time, too.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
NF
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Norberto F.
Whittier, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The attentive service
Always received the best service
Thumbs up.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/26/2020 09:50 AM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Azusa, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javier Esquivel most of all and also everyone who works there also cares!!
I continue to get the mist outstanding service after 5 years!!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/26/2020 09:51 AM

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars. ^^      

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CH
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Curtis H.
Diamond Bar, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
As usual my car went back to the dealership where it was first purchased because I know the service I get there is going to be the best possible service to maintain my vehicle. my vehicle address is 50 he’s going on five years and performing like it was just purchased yesterday.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/26/2020 09:52 AM

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent and Timely Service
I always go to Javier Esquivel for my service needs. He is a first rate service advisor.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/26/2020 09:55 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Rosemead, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Everyone was very nice and helpful.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/20/2020 01:21 PM

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.     

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
JT
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Joseph T.
Chino Hills, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Visit
Friendly and great customer service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/19/2020 12:45 PM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
JF
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James F.
Rowland Hghts, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always excellent service
Javer is the MAN! He has always given me great advice about my 3 vehicles. My cars are still dependable, despite the miles I have racked up. Sure, it's more expensive than going to an independent shop, but I get discounts from Hyundai and the company stands behind their service dept.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/17/2020 02:55 PM

We are so glad to hear that your experience here was a positive one.
Thank you for taking your time to write this great review and also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
AH
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Andrew H.
Whittier, CA
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javer Esquivel made me feel like customer service is job#1 again!
I had a challenging problem in that the seat belts were tightening up randomly and without warning. They kept my car overnight and had one of the techs drove it home discovered that my alignment was way off and that seems to have fixed the problem. Javer kept me informed of their progress and even did an oil change while they had the vehicle! I won't go anywhere else!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/13/2020 10:37 AM

Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.
We also appreciate 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
MM
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Miguel M.
Ontario, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Javier is Awesome!!! Always great Service!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/11/2020 11:41 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

                       

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
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