JH

JARED HENNING

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(195 reviews)
53

JP
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John P.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Wonderful Experience
The service guys/gals were all extremely friendly and helpful. Because of this I am rethinking which brand my next car will be and if I ever get another car not from Hyundai St Charles.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 12/12/2019 10:33 AM

Thank you for the 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

FD
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Franklin D.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
service for my Hyundai
I have all maintenance done at the Hyundai service facility at St Charles on my 2017 Hyundai Santa Fe Sport and am very pleased with all. The staff are very helpful friendly and I appreciate that. Waiting time is always at a minimum for whatever service is being performed.
I recommend St Charles Hyundai to anyone looking for service and or sales.
Recommended
Brad D. from St. Charles Hyundai responded on 12/09/2019 07:37 AM

Thank you for the great five star review. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

MO
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Michael O.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
people and serviceissue
people always friendly and knowledgeable and promptness of service.
Recommended
Brad D. from St. Charles Hyundai responded on 12/09/2019 07:37 AM

Thank you for the great five star review. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

HS
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Harpreet S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Transmission sensor warranty repair
Bob, was is friendly and took care of the repair, in fact car was ready before promised time.
Recommended
Bob R. from St. Charles Hyundai responded on 10/30/2019 06:26 AM

Thanks for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

TM
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Thomas M.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai
T
Recommended
Bob R. from St. Charles Hyundai responded on 10/30/2019 05:08 AM

Thanks for the great review ! i look forward to your next service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

DF
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Dennis F.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Top quality service, fast, friendly, at a reasonable price!
Chris Johnson has been my service advisor at St Charles Hyundai for many years. He has serviced all 3 of my Hyundai's that were all purchased at St Charles Hyundai. The service has been outstanding - top quality, fast, friendly, at a reasonable price. I always tell all of my friends and family about my great experiences with Chris Johnson and St Charles Hyundai. I expect to purchase my next vehicle there and have Chris Johnson and the Hyundai service department continue their great service!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/28/2019 08:24 AM

Thank you for the wonderful feedback! I appreciate your business and if there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

AC
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Andrea C.
Maryland Heights, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
6 Month Check Up
Very satisfied!
Recommended
Bob R. from St. Charles Hyundai responded on 10/14/2019 07:05 AM

Thanks for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MA
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Marty A.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
i am always completely satisfied with the wonderful service that we recieve from hyundai, on our 2013 hyundai accent, everyone is so nice , and polite, and very supportive
we are always very pleased with the great service, and the fantastic support , and respect, and dignity , that we receive from every one at Hyundai, on our 2013 Hyundai accent. thank you Hyundai, for always doing an excellent job, and keep up the out standing work.
Recommended
Brad D. from St. Charles Hyundai responded on 10/14/2019 07:04 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

BJ
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Bill J.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Very prompt and friendly staff
They just do a good job very friendly staff explain things to you very well overall they’re very good
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/08/2019 01:13 PM

Thank you for the 5 star review. If there is anything else I can do for you please let me know


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

DC
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Dennis C.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Continue to provide great service.
Brad Dean service adviser, always goes the extra mile to provide me great service.
Recommended
Brad D. from St. Charles Hyundai responded on 10/02/2019 12:03 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

ML
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Mary L.
Saint Charles, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service took longer than expected
I have always been totally impressed with the standard of care I have received. However this last oil change and tire rotation took well over 1 hour with an appointment. That was unexpected and I was not advised it would be that long. when they had evening service hours It never took that long.
I am hoping this was just a fluke and will have service again in the future.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/02/2019 07:54 AM

Thanks for the survey we do apologize about the inconveniencewith your last service we hope to make your next service a better one. Thank you. 


JC
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Juan C.
Bridgeton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
nice people
prompt service
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/27/2019 01:54 PM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

CM
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Cynthia M.
Manchester, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
You get great service from polite technicians who don’t try to sell you things that you don’t need or pressure you to buy items immediately that you might need in the future.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 09/24/2019 08:13 AM

Thanks for the five star survey!


RP
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Richard P.
St. Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
You're consistent, always on top of your game.
As always, everything just fine.
Recommended
Brad D. from St. Charles Hyundai responded on 09/23/2019 08:46 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon for your next routine maintenance. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

TS
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Thomas S.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
RESPONSE TO HYUNDAI REQUEST FOR A REVIEW
Friendly environment, professional workmanship and prompt timing.
Recommended
Brad D. from St. Charles Hyundai responded on 09/20/2019 04:52 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

DM
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Dennis M.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
St Charles Hyundai
Always treated very fairly and professionally at St Charles Hyundai.
Recommended
Bob R. from St. Charles Hyundai responded on 09/19/2019 04:52 AM

Thank you for your continued service with us !we greatly appreciate your business ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

CD
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Carolyn D.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service department
Great service and communication
Recommended
Brad D. from St. Charles Hyundai responded on 09/19/2019 06:42 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

JH
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James H.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
I want to keep my Genesis in the best possible condition nBecause I enjoy driving my Car
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2019 05:05 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

RB
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Robert B.
Warrenton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great visit!
Everyone involved with my visit was very friendly and helpful. Would definitely recommend their service to everyone.
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2019 01:16 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

TS
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Tina S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service
I always get awesome service when I bring my car in.
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:41 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
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