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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAYANT JUSSAL
JJ

JAYANT JUSSAL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

Reviews of JAYANT JUSSAL

RZ
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Ricardo Z.
West Covina, CA
2019 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
My 2019 Kona EC recall work
Kudos to Puente Hills Hyundai for a quicker servicing of 2019 Kona Electric re the recall repair..i waited for the other dealership I usually have my car serviced, but for some reason it's taking them a looonnnng time to schedule recall work on the same..Puente Hills Hyundai made me feel more welcomed and it took only a matter of weeks before my car finally got the recall it needed..
SEAN K., Service Director from Puente Hills Hyundai responded on 09/13/2021 10:38 AM

We are so glad your experience here turned out to be a positive one.  We also appreciate 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JD
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Jennifer D.
La Habra, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Great service and communication. I appreciate them getting me out quickly. The value my time
Employees worked with
JJ
JAYANT JUSSAL
ML
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Martha L.
Pomona, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Thank you Jay Jay
Jay Jay is always attentive to my vehicles needs and in a great timely manner.
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Chino Hills, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Honest Service!
The staff member was very professional and helpful. He even took the time afterwards to show me how the problem was fixed and demonstrated that it was working properly before I left.
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
West Covina, CA
2018 Hyundai Accent
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/15/2021
Service Type: Maintenance
verified customer Verified Customer
1
Category: Service
Warranty
They could not figure out the warranty, so they turned me away.
SEAN K., Service Director from Puente Hills Hyundai responded on 08/16/2021 04:17 PM

Dear customer,
  I will investigate further but I do not understand what you are referring to as warranty.  All I see is a simple oil change in this RO.  And yes.  You are still under factory warranty but it does not cover the oil change.....  I was looking for pre paid maintenance plan also but you do not have that either....  We will contact you to clarify this.  Thank you for filling out the survey.  Your opinions always matter to us whether it is positive or not.....

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
SK
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Si K.
Brea, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Best Service
Fast and great service
Employees worked with
JJ
JAYANT JUSSAL
AR
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Alberto R.
El Monte, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everything was handled well
Excellent all well done ??!
Recommended
Employees worked with
JJ
JAYANT JUSSAL
TR
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Tevion R.
Pomona, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service
Very fast quality service I had a great experience
Recommended
Employees worked with
JJ
JAYANT JUSSAL
KL
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Kwang L.
Hacienda Heights, CA
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
For all services
Everything was good..for service and quickly action...etc..
Recommended
Employees worked with
JJ
JAYANT JUSSAL
GM
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Gonzalo M.
La Puente, CA
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
It's a normal place. Customer service is great
all was good
Recommended
Employees worked with
JJ
JAYANT JUSSAL
BM
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Blanca M.
Hacienda Heights, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always pleased with their exceptional service!
From the moment I arrive the gentleman who checks in my car takes care of me right away, Jay attended me this last time I took my car in for breaks service. He is very polite and attentive. His work ethic is great!
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
La Puente, CA
2021 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Services
the customer service never return your calls.
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/19/2021 10:02 AM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
DS
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Daniel S.
La Puente, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My favorite Hyundai Dealer Service
Making an appointment here is easy and your car is taken in quickly. Service personnel are very courteous and professional. Your time is valued here and your car is returned when promised. I’ve never had to return for any issues after servicing. Your history is reviewed and services recommended and explained. I feel my car gets great care here and is maintained in top condition.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/02/2021 09:32 AM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JP
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Joseph P.
West Covina, CA
2017 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Service
Service is great
Very good service
Recommended
Employees worked with
JJ
JAYANT JUSSAL
JP
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Joseph P.
West Covina, CA
2017 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Service
Service is great
Very good service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2021
Service Type: Repair
Category: Service
Excellent recall service performed
A ride back home was provided but no pickup of vehicle even it's 2 miles away per dealership policy. All were done in one day as promised.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/30/2021 02:44 PM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.  Next time,  please ask me.  I will pick you up.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
La Habra Heights, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Service center reps are friendly . Easy to work with . Good work !!!!
Recommended
Employees worked with
JJ
JAYANT JUSSAL
MG
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Marya G.
Santa Clarita, CA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
GREAT SERVICE
Although the check in was a bit too long, the service was exceptional!
Recommended
Employees worked with
JJ
JAYANT JUSSAL
GA
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Genesis A.
La Puente, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I’m always happy with the customer service and other services at this location
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/15/2021 09:26 AM

We are so glad to hear that your experience here was a positive one.
Thank you for taking your time to write this great review and also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
KB
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Karen B.
Whittier, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous, respectful and thorough
The title refers to everyone I encountered while having my car worked on. I was very satisfied with the resolutions and repairs. Thank you all.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
GC
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Gustavo C.
Los Angeles, CA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service
I went to get my EFI fuel system serviced. Jay in the service department was friendly, informative and service oriented. After the service was done my vehicle drove like new. The great customer service and a great quality of work from the service department makes coming to Puente Hills Hyundai service department a no brainer.
Thanks so much. Gustavo
Recommended
Employees worked with
JJ
JAYANT JUSSAL
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