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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAYANT JUSSAL
JJ

JAYANT JUSSAL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

Reviews of JAYANT JUSSAL

Verified Customer
Los Angeles, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nice People with a lot of inventory, Easy transaction
they do have most selection around town and they made me feel comfortable. Total In and out was less than 3 hours for purchasing.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
RA
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Robert A.
Whittier, CA
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent customer service
Very professional Courteous gets the job done !
Recommended
Employees worked with
JJ
JAYANT JUSSAL
CA
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Cynthia A.
Montebello, CA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service
Excellent service, professional staff, courteous staff, great quality service
Recommended
Employees worked with
JJ
JAYANT JUSSAL
CB
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Charlotte B.
Whittier, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always pleasant
They have excellent service . Always polite and helpful
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/23/2020 11:44 AM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JP
JOEY PEARRING
HK
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Harold K.
Los Angeles, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service.
Scheduled another Wash and Detail for the Sonata. Went for a walk and returned a few hours later. The car was clean inside and out. Thanks again.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/16/2020 03:55 PM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
West Covina, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent!!
My service advisor was Jay Jussal. He did an extraordinary job and had the best customer service attitude I have ever encountered within the mechanical repair industry. He was dedicated in informing me when decisions needed to be made, and kept a smile on his face during stressful moments with customers. I hope to see him again in the future with my vehicle's needs. Thank you so much for your hard work and dedication.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/16/2020 03:55 PM

We are so glad to hear that your experience here was a positive one.
Thank you for taking your time to write this great review and also appreciate the 5 stars!
Jay will love this review.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
EG
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Elizabeth G.
Ontario, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great customer service
Recommended
Employees worked with
JJ
JAYANT JUSSAL
AN
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Arlene N.
Baldwin Park, CA
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My experience
I'm very HAPPY always with my service.... Thank You very much Jay J in the service department for being so efficient and pleasant..
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/09/2020 11:08 AM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Rowland Hghts, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everyone
Keep up the great job
Recommended
Employees worked with
JJ
JAYANT JUSSAL
CK
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Celestina K.
Monterey Park, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly staff
Great staff , lounge was clean and comfortable.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
SY
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Susie Y.
Walnut, CA
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you for your prompt service.
Even in these days of unnerving Covid 19 circumstances, at Puente Hills Hyundai, the business was as normal as usual.
Which made me more appreciative for the efforts of hard working people. Good job!!
Recommended
Employees worked with
JJ
JAYANT JUSSAL
JM
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Jorge M.
Upland, CA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
verified customer Verified Customer
Category: Service
Customer satisfaction is a priority here
They take time to listen
Recommended
Employees worked with
JJ
JAYANT JUSSAL
RC
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Rodrigo C.
Whittier, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
best experience
Javier is the best service tech
Recommended
Employees worked with
JJ
JAYANT JUSSAL
LG
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Lakeha G.
Diamond Bar, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Great place been here multiple times. Although I live far they are the only place I come because of their service
Recommended
Employees worked with
JJ
JAYANT JUSSAL
JM
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Jorge M.
Upland, CA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
verified customer Verified Customer
Category: Service
Customer satisfaction is a priority here
They take time to listen
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2020
Service Type: Maintenance
Category: Service
Don't seem to care
Poor
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/27/2020 03:19 PM

We appreciate your input.  Please accept my sincere apology for the inconvenience we caused...
Jay will contact you soon.
Thanks again for taking your time and fill out the survey.

 

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
TC
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Timothy C.
Corona, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
The service department does great work. I live in Eastvale, but i take my car to Puente Hills for servicing. Ontario Hyundai is closer, but i did take a most recent Hyundai to them since i bought that one from Ontario. The service wasn't nearly as good as Puente Hills.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/19/2020 04:21 PM

We appreciate your feedback.   Of course we are better than Ontario! Lol.... I am looking forward to making your experience with us to be a great one next time, too.^^
Thank you for the 5 stars!!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
RM
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Ramona M.
Corona, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and great service!
Since I bought my car on 2015, I never gone anywhere else. Great people! From Finance - Larry D., Sales - Charley J. to Services department... Javer E., Sean K., Jay J. and other Names but they're gone.
They greet you with a nod bc of the mask you can't really see the smile, but you can hear on their voices that they care.
Fast and great service!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/19/2020 04:34 PM

Sorry for the belated response......But thank you for the beautiful wording!
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

Thank you for the 5 stars, too.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
WF
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Walter F.
Buena Park, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
The service and attention to detail are outstanding.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
CW
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Charles W.
Vacaville, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service and always fast and proficient
Great dealership
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Cerritos, CA
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good sevice
good service
Recommended
Employees worked with
JJ
JAYANT JUSSAL
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