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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAYANT JUSSAL
JJ

JAYANT JUSSAL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

Reviews of JAYANT JUSSAL

Verified Customer
Upland, CA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
verified customer Verified Customer
Category: Service
Good people here
Always welcoming
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/05/2020
Service Type: Maintenance
Category: Service
Don't seem to care
Bad service and no updates in timely manner
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/06/2020 08:51 AM

We appreciate your input.  Please accept my sincere apology for the inconvenience we caused... Jay will contact you soon.
Thanks again for taking your time and fill out the survey.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
SY
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Sonia Y.
Whittier, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
N/A
N/A
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Temple City, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Services
Staff was very professional and polite.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/21/2020 12:01 PM

Thank you for the 5 stars.
Your kind words are much appreciated.
We love positive feedback from our customers.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Whittier, CA
2017 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customer Verified Customer
Category: Service
Service Customer
Jesus, who first inspects the outside of my vehicle, is always kind and courteous.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Whittier, CA
2017 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customer Verified Customer
Category: Service
Service Customer
Jesus, who first inspects the outside of my vehicle, is always kind and courteous.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/27/2020
Service Type: Maintenance
Category: Service
?
Intake staff are pleasant and helpful
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/28/2020 09:44 AM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 09/30/2020 04:33 PM

   We appreciate the re scoring.  Please accept my sincere apology for the inconvenience we caused... 
Thanks again for taking your time and do the re scoring.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
RS
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Rukmuddin S.
Placentia, CA
2019 Hyundai Ioniq Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good people and well priced service.
The service team was able to get my oil change done quickly and washed the car before returning it to me. The WiFi is not great to get work done but the service itself was very good
Recommended
Employees worked with
JJ
JAYANT JUSSAL
EM
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Evelyn M.
Montebello, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
EXCEPTIONAL SERVICE ALWAYS
Been bringing my vehicles here when i didn't even purchase from dealership, they have always took care of my cars. The service team no matter who i get, have always put my best interest first ,been communicative and honest. So that made me purchase my new car several months ago from here. And couldn't be happier, had my fiedt oil change and several issues on my new car fixed and all was perfectly taken care of.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/16/2020 12:11 PM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^
When our customers leave here happy, that makes us happy.
Thanks again for taking your time and fill out the survey.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JG
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James G.
West Covina, CA
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service is good
Other than waiting longer then expected no other issues. Good place to have car serviced.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/16/2020 10:26 AM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
ME
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Mark E.
Los Angeles, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service appointment!
I made a quick appointment for an oil change same day and it was a breeze. Felt safe with social distancing and masks in the dealership to wait. They did a great job on everything.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/08/2020 11:18 AM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Diamond Bar, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
this is truly professional ! ! !
Service people are not only prompt but also friendly -
even those who just want to say Hi and greet you.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
CW
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Cathy W.
Diamond Bar, CA
2019 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
maintain service
Employees are nice
Recommended
Employees worked with
JJ
JAYANT JUSSAL
HA
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Hector A.
Pomona, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai car
very professional
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
West Covina, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
❤️
Excellent service!
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
NO
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Newton O.
San Gabriel, CA
2017 Hyundai Sonata Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department
Great experience. Estimated time that the work would be completed was accurate. The service personnel was pleasant and detailed.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
La Habra, CA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Advisor was kind and give me a feed back well....
Service Advisor was kind and give me a feed back of my car well....
Recommended
Employees worked with
JJ
JAYANT JUSSAL
CD
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Chevelle D.
Covina, CA
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/22/2020
Service Type: Repair
Category: Service
Great service
I appreciate all the hard work Jay does to accommodate my crazy schedule and he always takes good care of me!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/22/2020 04:17 PM

Your feedback is very valuable to our dealership.
Thank you for taking the time to fill out our survey.


Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 07/28/2020 01:37 PM

We appreciate the re scoring. we are looking forward to seeing you again soon.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
AR
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Armando R.
Los Angeles, CA
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
jay service rep always does a good job
Keep on doing a good job everyone
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/21/2020 03:02 PM

We understand your time is valuable.  We appreciate your feedback.

We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
SC
gravatar
Susie C.
Monterey Park, CA
2020 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
First time inspection
Everything was satisfactory
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/21/2020 03:03 PM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 07/21/2020 03:04 PM

I meant to say NEXT time we will work harder to get 5 stars from you. ^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
GE
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Gloria E.
Hacienda Heights, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department
Service department personnel are always friendly, courteous and very helpful.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
MG
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Malida G.
Covina, CA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
QUICK AND EZ
quick service and very professional.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
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