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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JOEY PEARRING
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JOEY PEARRING

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(96 reviews)
80

Reviews of JOEY PEARRING

RK
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Robert K.
Alhambra, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
It may have taken a while to locate the problem but they did find it and offered me a loner while they had my car.
This is outstanding service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/19/2019 10:34 AM

Your kind words are much appreciated.

We always appreciate positive feedback from our customers.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
CA
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Carlos A.
Baldwin Park, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Courteous, attentive & knowledgeable staff.
I always have a good experience when servicing my car at the Puente Hills Hyundai maintenance department. I drop off my car, get the service I want and need and the shuttle takes me to a nearby restaurant to get breakfast or lunch and then get picked up by their shuttle when it's done. I love it.
Recommended
Employees worked with
JP
JOEY PEARRING
DG
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Daniel G.
Hacienda Heights, CA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
4
agent keeps you posted
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/11/2019 08:43 AM

Thank you for the 5 stars.^^
Your feedback is very valuable to our dealership...

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JP
JOEY PEARRING
DP
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Douglas P.
Ontario, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient
Respectful and polite service everytime I come in. Complimentary car washes are a nice touch.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/11/2019 08:44 AM

We are so glad your experience here was a positive one.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
MP
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Maria P.
La Habra, CA
2018 Hyundai Ioniq Plug
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Got my service completed in a reasonable amount of time - not bad for a Saturday!!
I took my vehicle in for its one-year (15K) service on a Saturday. I was expecting to wait at least 3-4 hours because it was on a weekend. I appreciated being able to get my vehicle taken care of in a relatively short amount of time.
Things to improve: Pricing!! It would be good to offer the customer a more comprehensive package upfront. I feel that there were services that were added that should have been included in the 15K service such as tire alignment. Also, if another service was added, a discount should be considered ahead of time.
Other than that, I appreciate having the service manager work with me on cost and the service team working really hard to deliver my car back to me as close to the promised time as possible with my car washed and vacuumed to boot. Thank you!!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/07/2019 09:23 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

As for pricing, I will look into it.  I will try to make the package to be more customer friendly.^^

Thank you for the 5 stars.      

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
KP
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Kelee P.
Glendora, CA
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
EXCELLENT SERVICE
Hyundai of Puente Hills gives EXCELLENT customer service! I actually drive farther to come to Hyundai of Puente Hills rather than go 4 miles from home to the Glendora Hyundai.

Every single person who has ever helped me at Hyundai of Puente Hills has been pleasant to work with, very communicative and explains everything clearly.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/04/2019 08:30 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.  Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JP
JOEY PEARRING
AH
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Andrew H.
Whittier, CA
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Javer Esquivel made me feel like customer service is job#1!
Javer went out of his way to make certain that my experience was great. He kept me informed as to the status of the repair and warranty coverage. He promptly arranged for a loaner vehicle and also made sure my car was freshly washed at pickup! The service I received rivaled what I grew accustomed to with my BMW 7 series!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/04/2019 08:33 AM

Thank you for the beautiful wording! Javer will love this review.
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

Thank you for the 5 stars, too.^^

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
Verified Customer
Pomona, CA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Always great experience. Great job
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/01/2019 10:51 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
LM
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Luis M.
Rosemead, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Friendly service and with exact time that they say
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
WG
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Winston G.
Whittier, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly Service
Friendly personable agents.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019 11:40 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
Verified Customer
Anaheim, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service
Always have a great experience
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
Verified Customer
Chino, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick service
Friendly and quick service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019 11:43 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

                                   

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
VL
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Victoria L.
Walnut, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service and Great Workman ship on my car
Great Customer Service and Great Workman ship on my car.
Thank-you!
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
JC
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John C.
Azusa, CA
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly, fast, fixed right
Thanks for great service.
Recommended
Employees worked with
JP
JOEY PEARRING
HP
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Helen P.
La Puente, CA
2001 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Management
I’ve taken my car since I bought it. Javier is the only one I go to. I trust him.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/22/2019 11:15 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Javer will love this review. Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
Verified Customer
Chino, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly
Friendly service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/19/2019 12:00 PM

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
JB
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John B.
La Mirada, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service!
I bought my Genesis a year ago and have returned because of the service. Jae Lee is a very knowledgeable and friendly service agent. He follows up without reminders. Jae is the reason I returned for service and will keep coming back. As an added bonus the service department works fast and delivered my car on time and done right.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/17/2019 10:31 AM

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
JD
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Jamie D.
La Habra, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
AMAZING!!!
Just amazing!!!
Recommended
Employees worked with
JP
JOEY PEARRING
HC
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Hayden C.
San Marino, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
PROFESSIONAL SERVICE AND COMMUNICATIONS.
WELL DONE!!!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/02/2019 11:06 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
WW
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WILLIAM W.
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
The courtesy and respect the service advisors provide make the service experience worth while. They listen and they get it right unlike other dealerships. The actual service tech's are top drawer in my book. My car runs great thanks to Joey and the crew.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/11/2014 09:08 AM

Hi William
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
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