JP

JOEY PEARRING

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(96 reviews)
80

ML
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MICHAEL L.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic customer service
I have been coming here for many years and the service never disappoints. They work with you and try to accommodate your needs to the best of their ability which makes all of the difference in choosing to come to the dealership vs an outside independent shop. I cannot be happier with their service, integrity, professionalism, and quality of work. Thanks guys!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/09/2014 11:02 AM


Hi Michael
thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy customer
All of the employees at Puente Hills Hyundai concern themselves with the happiness of the customers
Recommended

JM
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JASON M.
Yorba Linda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thanks for everything
I took my car to Puente Hills Hyundai for a couple of items. They took the time to properly diagnose my concerns and make the repairs.
The car works Great !
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/14/2014 04:25 PM


Hi Jason
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

RK
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RICHARD K.
Yorba Linda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
We are very satisfied with your service. Mr.Kyle Cho is very understanding, knowledgeable and kind.This is my second leased Sonata from P.H.Hyundai
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/19/2014 11:05 AM

Hi Richard
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

AG
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ANTHONY G.
Rowland Heights, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Matt and his father in-law from the service department are the only honest/genuine people on the floor.
After purchasing/leasing a brand new 2013 Genesis, it turned out to be a lemon under the California lemon law. While going through the purchase process, I was treated like a "friend". As soon as the vehicle was brought in because of the issue that made it a lemon, I began getting treated like a mishap. If it wasn't for Matt in service, I probably would have consulted a lawyer to find out my rights as a consumer. I was sold a lemon, and was treated as though it was my fault.
Not Recommended
Employees worked with

JR
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JESUS R.
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Thank you for providing the high level of service that you do!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/13/2014 08:38 AM

Hi Jesus
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

PR
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PHILIP R.
Chino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Puente Hills Hyundai service rep
Service rep. Larry Rusk is outstanding. He is why I will continue to do my service there!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/02/2014 03:27 PM

Hi Philip
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

RV
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RICARDO V.
Walnut, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Representative
I was very satisfied and pleased with the Service I received. The cost was high but Javier- Customer Service did everything he could with discounts and coupons to bring my cost down. He went a little beyond and that was much appreciated. I also have had excellent service and assistance with Javier (different person) in the Parts Department/Cashier, he is very helpful and goes out of his way to assist you. Great Employees...
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 04/29/2014 09:15 AM

Hi Ricardo
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

CA
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CARL A.
Brea, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Clear communication, excellent service.
They explained everything clearly, performed all the work discussed, kept me informed, delivered on time, and the improvement in the ride and performance of my car was better than I had expected. Larry described the work extremely well. And the mechanics really did a great job.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 04/08/2014 02:25 PM

Hi Carl
thank you for taking the time to write your review.
We appreciate your bussines and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

JU
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JAMILA U.
Fullerton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Courtesy and Professional
Every time I take my vehicle into PH Hyundai, Matt takes excellent care of my car.
Recommended
Employees worked with

CF
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people
All around great place to have service done.
Great service dept personal
Great body shop.
Recommended
Employees worked with

EH
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ERIN H.
Long Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Customer service
Best car customer service I have recieved on any car I have owned. They complete service as promised or faster and always call me to give me an update (if needed) or when the car is complete. REally appreciate their promise to do it right the first time.
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 10:09 AM

Thank you for your feedback Erin H. Our #1 priority is to make every customer comfortable while they purchase or wait for their vehicle being serviced. Also we offer FREE Car Washes every Saturday from 9-2p to all Puente Hills Hyundai customers. We look forward to serving your automotive needs. ~ Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106

DS
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DANIEL S.
Rowland Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Services
The guys do there best to help you out.
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 11/19/2013 09:58 AM

Thank you Daniel. We appreciate your feedback and look forward to making your experience with us a great one everytime you visit. ~Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with

JL
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JOSEPH L.
Hacienda Heights, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/27/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
All talk
The Service Techs are all talk. They act all nice and sweet talk everyone. However , they really don't do all they promise. I don't care for all that. I just want good service and promptness.
Not Recommended
Brian B., Service Director from Puente Hills Hyundai responded on 09/03/2013 02:05 PM

Not sure why this customer is unhappy. Simply came in for a recall. We performed the recall and customer retrieved his vehicle. Would like to understand why he is not happy.

Employees worked with

TF
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TERRY F.
Yorba Linda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Javier my Service writer is great and friendly!
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 10:52 AM

Hello Terry, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106

CA
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CAROLYN A.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service
Very Helpful
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 11:11 AM

Hello Carolyn, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with

FB
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FRANK B.
Chino Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best Service
Excellent Service
Recommended
Employees worked with

JC
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JANICE C.
Sierra Madre, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
everyones attention to details, curtious, knowledgeable and efficient
a great expierience
Recommended
Employees worked with
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