Dear customer,
Thank you for your input. Your feedback is very valuable to our dealership. Customer satisfaction is our #1 priority but as you experienced, it is not always successful. Please accept my sincere apology for the inconvenience we caused...I will ask George to follow up. Thank you again for taking your own time to fill out the survey
We understand your time is valuable. We appreciate your feedback. Thank you for filling out the survey.
Not sure why this customer is unhappy. Simply came in for a recall. We performed the recall and customer retrieved his vehicle. Would like to understand why he is not happy.
It’s unfortunate the service did not meet your expectations. Please call me directly if I can help you in the future.
We also appreciate your feedback and look forward to making your experience with us to be much better, improved one next time.
Thank you for filling out the survey. We will try harder next time to get 5 stars from you.
Thank you for filling out the survey. We will try harder next time to get 5 stars from you.
Sean KimThank you for filling out the survey. We will try harder next time to get 5 stars from you.
Please stop by when you have a chance. We will wash your car again. Of course no dripping this time.^^
Sean KimHello Carolyn, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.
Kristen LigginsThank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments(especially, Jae Lee).^^
We are looking forward to seeing you again soon.
Thank you for filling out the survey. Your feedback is very valuable to our dealership.
We are so glad to hear that your experience here was a positive one.
We also appreciate 5 stars. We are looking forward to seeing you again soon.