JP

JAMES POWERS

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

AB
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Ashleigh B.
Land O' Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great experience
Took my palisade in for an oil change. I was in and out in an hour. James was the one who helped me and he was professional and super nice!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/21/2021 09:22 AM

Thank you so much for the 5 Star Review Ashleigh! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you Hyundai Wesley Chapel
I have been driving a Hyundai and taking it for service to this location for 6 years. The customer service is great, time for car maintenance is reasonable, and communication with the needs of my car is outstanding. Thank you Hyundai!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/20/2021 06:55 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Meh
It's expensive and slow but the employees aren't rude.
Not Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/20/2021 06:43 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with

SB
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Susan B.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Very nice people!
The best!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/16/2021 07:19 AM

Thank you so much for the 5 Star Review Susan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SS
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Sandra S.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Sandra Smith
They were professional
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/09/2021 06:01 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
San Antonio, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Check everything
After the oil change there was a list of other things you wanted to do but I declined. On a previous service visit it was the same or similar list. After the previous visit I went down the road and my indicator for low tire pressure came on. It is evident no one check the tires during the service. You seem to be concentrating on sell your list of unwanted services and not paying attention to the basics, like tire pressure. NO PLEASED
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/09/2021 05:32 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with

Verified Customer
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service Department
As always, the service department is excellent. Courteous and friendly
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/07/2021 01:33 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

AB
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Amber B.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Customet Service
The service techs are always very polite and helpful everytime I go in
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/07/2021 01:32 PM

Thank you so much for the 5 Star Review Amber! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

CD
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Carol D.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
The staff are all so friendly from start to finish at this dealership. I recently moved to this area and am so much more satisfied with the service. They work fast, and keep you updated via text, which I love!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/06/2021 06:59 AM

Thank you so much for the 5 Star Review Carol! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

KH
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Kenneth H.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Hyundai of Wesley Chapel has provided me with excellent service all around. From purchasing my new Elantra and than purchasing a second Venue from them, these guys take the best care of the customer. I've had multiple times blow out (due to my line of work) and each time the service team is happy to help. Most trusted dealership I have ever done business with. I plan to continue my business strictly through Hyundai of Wesley Chapel; not only because for the high value/affordably priced vehicle line, but merely for the customer service I constantly receive from this dealer.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/06/2021 06:55 AM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

MD
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Maria D.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Trunk
The staffs quality of work is good and they communicate well with what is found and don’t push if something is recommended and and you choose not to repair it at this visit.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/03/2021 05:34 AM

Thank you so much for the 5 Star Review Maria! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

EF
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Ernest F.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Maintenance Visit
Very good experience!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/02/2021 05:48 AM

Thank you so much for the 5 Star Review Ernest! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

DF
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Denise F.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service on a great car
This is my second Hyundai and I have always received excellent service. The people are great and I have always been treated fairly.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/02/2021 05:47 AM

Thank you so much for the 5 Star Review Denise! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Everything was excellent, except that my car didn’t get washed :/
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/02/2021 05:51 AM

Thank you so much for the 5 Star Review! I apologize that your vehicle was not washed as you requested. Please feel free to come by at your convenience and we will be happy to have it washed for you. We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

CB
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Chelsea B.
Webster, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
In and Out
Arriving for my appointment, I arrived an hour early and was scheduled for a recall and oil change. I was told they were short staffed and it may take a little longer. I went across the street to get lunch and my car was ready by the time I got back. Had a great first visit, will be returning for future service appointments.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/02/2021 05:44 AM

Thank you so much for the 5 Star Review Chelsea! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

PS
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Paulette S.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service!
Friendly personnel. Knowledge, time spent to answer all the questions. Great job James!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/30/2021 06:09 AM

Thank you so much for the 5 Star Review Paulette! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

FL
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Frederick L.
San Antonio, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
they do what is needed and get you out
hyundai has been one my choice of cars
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/30/2021 06:10 AM

Thank you so much for the 5 Star Review Frederick! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick, courteous efficient auto service
Hyundai Wesley chapel to an excellent job of hiring service personal as the work is done quickly, efficiently and in a uniformly friendly and courteous manner.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/25/2021 05:57 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
New Port Richey, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Dealership
Fast and Friendly Service!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/23/2021 05:59 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

DT
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David T.
Inverness, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and fast
We had an appointment with one particular service man but it was his day off. James jumped right in and got us in and out within an hour and with our maintenance plan it didn’t cost a penny. All of our experiences at this dealership has been excellent as everyone seems genuine as they want to help you have a good experience.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/15/2021 06:04 AM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
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