JR

JOSHUA D RIDPATH

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recalled Issue
Woodhouse Hyundai of Omaha fixed the recalled issue quickly and efficiently. When I took the car to Sid Dillon Hyundai in Lincoln, they never fixed recalled issue properly so I appreciate Woodhouse Hyundai of Omaha to actually fixing the issue. Thank you again!!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/29/2019 06:18 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

SR
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Sheryl R.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
well treated 5 star
I was well treated and given a good review of the car purched
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/27/2019 01:44 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

JM
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Jennifer M.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always excellent service
Easy to set up a service appointment online, was helped promptly when arriving for my scheduled service. The service was completed within the given timeframe and Josh was extremely helpful answering my questions.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/27/2019 01:45 PM

Thank you for being part of our Woodhouse Family. Happy Holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

BM
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Barb M.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleasant and Honest Service
I have always received the best service at Woodhouse Hyundai's service center. I trust and appreciate the honesty of their recommendations.
Thank you for taking such great care of my Accent!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/27/2019 01:54 PM

Thank you for the 5 star survey. Happy Holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RS
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Rodger S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile
Everyone is eager to make your trip in for service enjoyable. That attitude is much appreciated!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/26/2019 11:56 AM

Thank you for the 5 star rating

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was provided as expected.
Great service for unexpected tire repair.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/26/2019 05:38 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

JG
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John G.
Asbury, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Services
Service was Great. Took time to explain the services. Got me back on the road!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/22/2019 03:38 PM

Thank you for the great 5 star rating and for being part of Woodhouse Family!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/25/2019 07:45 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DG
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David G.
Papillion, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/22/2019 06:16 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RD
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Richard D.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Incredible service and helpful personnel
As always, the service personnel at Wood house Hyundai are on their toes to assist any and all clients. Suggestive selling/helpful comments in keeping the Hyundai running at top performance is always appreciated by this writer. Friendly staff make the experience an enjoyable one, and.....their word is their BOND! They do what they promise to do....this keeps this customer coming back...they are trustworthy...!

Josh Ridpath is the greatest.... This service rep is .always helpful, friendly and knowledgeable! This makes for a great team at Woodhouse Hyundai!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/20/2019 05:15 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

CH
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Cliff H.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Check up
Everyone is helpful and pleasant.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/01/2019 10:27 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Listen to your customer issues
You need to rethink your customer service
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/01/2019 05:36 AM

Sorry to that your service experience was not to your liking. The advisor did everything he could to meet your expectations. 

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service work
They provided excellent and professional service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/01/2019 05:43 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and friendly service
First time here and the customer care was nice.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/29/2019 01:13 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people
Friendly Service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/28/2019 06:52 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DW
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Daniel W.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick response appreciated
I had recognized some play in the steering column of my 2011 Hyundai Sonata over a weekend. It was concerned as we'd planned a long road trip departing Wednesday the following week. I took the car into the dealership at 7:00am on Monday morning and they had it repaired (under warranty) by 2:00pm the same day! WOW! What a relief for me and my wife to know the car would be safe during the trip. Great car and great dealership.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/25/2019 06:45 AM

Thank you for the great comment and 5 star survey. We appreicate your business and for being part of our Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

MD
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Mary D.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Elantra
Everyone was friendly, helpful. From the time I dropped off my car and returned the service and people was incredible. They opened the front doors for you to walk in and walk out, which you don't get that kind of service anywhere else. Fast friendly service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/24/2019 05:21 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DB
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Debbie B.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woodhouse
Reliable service, clean waiting area, freindly, explain issues that they find or have done.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/22/2019 05:58 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RL
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Richard L.
Bellevue, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Express oil change service was fast & easy.
It was late in the day and they were able to get us in and out in a half hour.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/21/2019 07:23 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

BB
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Brad B.
Omaha, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Better than the other Hyundai dealerships in the area.
I still prefer Stew Hansen’s in Des Moines, but when I have to get service, Woodhouse will suffice. Luckily I don’t need much service. Woodhouse though is light years ahead of the other 2 Hyundai dealers in Omaha.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/18/2019 05:51 AM

Very sorry for the inconveinece the incorrect part caused. Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

BB
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Bruce B.
La Vista, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
fast service and frendly
fast service and frendly
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/18/2019 05:53 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
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