Business Solutions
SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

LJ
gravatar
Lawrence J.
Carrollton, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Eckert never disappoints
Totally awesome dealership
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2016 06:24 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KT
gravatar
Kyle T.
Denton, TX
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
They did fine
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2016 06:25 AM

Thank you Kyle

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Flower Mound, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly
Always fast. In out and on my way
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/02/2016 06:30 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DA
gravatar
Diego A.
Little Elm, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and easy
Prompt service and easy process
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/02/2016 06:30 AM

Thank you Diego

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JN
gravatar
Jeff N.
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
jdn
jdn
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/01/2016 06:47 AM

Thank You Mr. Newlin

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Lewisville, TX
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Dealership
My only complaint is not about the dealership itself, but the commute to the dealership. The construction is so horrible that it's scary just coming up there from where I live, plus almost all the exits were closed off on the day I had service and I had to drive way past the dealership and circle around just to get to them. The construction is the only reason I'll probably go somewhere else to get my next scheduled maintenance.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/01/2016 06:46 AM

I do understand your frustration, not very much i can do about the traffic. It is almost half way done so hopefully it will be completed by your next needed service.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DC
gravatar
Douglas C.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
They replaced my motor in less time than estimated.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/31/2016 11:57 AM

Thank you Mr. Cook

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
IV
gravatar
Irma V.
Aubrey, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Inspection
They did a great job when inspecting my car!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/29/2016 02:14 PM

Thanks Irma

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
LM
gravatar
Lisa M.
Ruidoso, NM
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff. My family has bought several cars from this dealership.
Because they take care of business.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/25/2016 08:18 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Keller, TX
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
We love the staff.
We would absolutely recommend this business to a friend.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/25/2016 05:49 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JB
gravatar
Jared B.
Flower Mound, TX
2012 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
RUDE EMPLOYEES
Everyone that I spoke to was RUDE- I Will NEVER buy another car from you or come there for Recall work which is what I was there for.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/22/2016 03:14 PM

Jared i am sorry we have let you down sir. My staff should have done a better job. I would love to speak to you about it, feel free to call at anytime.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
KD
gravatar
Kenneth D.
Sanger, TX
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car was repaired under warranty
Great job.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/18/2016 05:37 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MB
gravatar
Michael B.
Flower Mound, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent all the time
Service has been great for ten years on all my Hyundais
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/16/2016 06:20 AM

Thank You Mr. Beaty

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Lantana, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly and courteous and provided excellent service
very fast service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/16/2016 06:19 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Krum, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile
I am always greeted in a friendly welcoming way. They do their best to get you in and out quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/16/2016 06:18 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JB
gravatar
Jacquelin B.
Denton, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
Great friendly srrvice
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/15/2016 07:28 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
AS
gravatar
Amber S.
Pilot Point, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful customer service!
This dealership has all around excellent customer service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/13/2016 08:49 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
SC
gravatar
Sharon C.
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Very thorough. Polite. Comfortable waiting area.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/13/2016 05:20 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
LC
gravatar
LUCIA C.
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great with no problems ?
Very good
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/09/2016 08:51 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
RN
gravatar
Rosemary N.
Corinth, TX
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
satisfied customer
Went in thinking I needed more maintenance work than I did. The service rep helped me work out what I really needed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/09/2016 05:53 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.