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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

RW
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Robert W.
Flower Mound, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Respectful
Respectful, upfront no attempting to cross-sell. Informed representative what I needed and he complied.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/06/2016 05:09 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MM
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Micheal M.
Little Elm, TX
2013 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job. Now stop forgetting to wash my car, especially since you had it for 6 days.
Use Eckert and not Huffines. You will thank yourself later.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/05/2016 04:33 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Denton, TX
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Very professional and courteous. Technicians take the time to sit down and talk to you explaining very thoroughly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/05/2016 05:25 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SE
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Stephanie E.
Aubrey, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Great place and great customer service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/01/2016 06:39 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
CM
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Corinne M.
Carrollton, TX
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Stan Becker is the VERY Best!!!
YES, I always will
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/01/2016 06:39 AM

Ms. Minor

This will be addressed today, i apologize.  That is not our intent at all. The service advisor are graded by Hyundai on a 5 star rating and anything less than that is a failing grade, is there anything that we could do to get this corrected? Our goal is to provide you with honest and ethical work on your vehicle. Again i do apologize for the delay upon arrival. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
Verified Customer
Lewisville, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Family Owned
Always excellent service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/29/2016 05:36 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
RB
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Ronald B.
Sanger, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic Service Department
These guys are always good. Never trying to up sell crap you don't need. Very fast and very consistent. They got a new couch in the waiting room too, very nice upgrade over the old one :-)
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/29/2016 05:38 AM

Thank you.


Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Shady Shores, TX
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
efficient & friendly
efficient & friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/28/2016 05:17 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
SM
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Stacy M.
Flower Mound, TX
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I highly recommend Eckert Hyundai for their friendly, prompt, and helpful service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/27/2016 05:25 AM

Thank you so much Ms. Marks

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SI
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Samuel I.
Lewisville, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Considerate and proactive
Delivered on time and took care of warranty issues without being asked. Answered all my questions and got me out when they said they would.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/27/2016 05:23 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
DM
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Dexter M.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great staff and on time with work done
Eckert has a great staff, completed work quickly and was out the door sooner than I thought I would be.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/24/2016 11:58 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
GG
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Gloria G.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Seem to care about what I need to feel good in my car.
I feel like when I leave, I can feel they haven't tried just to get my money, but want me to be comfortable and safe.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/23/2016 03:27 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CJ
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Clifford J.
Denton, TX
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Review
I received excellent service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/21/2016 12:57 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SS
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Susan S.
Flower Mound, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly & efficient
My brother & his wife have bought 2 cars from Joe Becker
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/20/2016 07:25 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KM
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Kay M.
Denton, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely
They were done even faster than what they told me. Easy and friendly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/18/2016 07:01 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/19/2016 10:29 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MA
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Marcos A.
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great!
Hyundai parts are extremely expensive!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/17/2016 03:14 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
PR
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Paul R.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Excellent Service
Yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/16/2016 05:42 AM

Thank You Paul

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
LR
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Lois R.
Dallas, TX
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The quality of the service, what more could I ask for?
We expect to be customers until we no longer buy cars.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/16/2016 05:43 AM

Ms. Rossi,

Thank You for being so kind, you are great customers.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
IV
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Irma V.
Aubrey, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy to make appointment
I called and was able to easily to schedule an appointment! Very convenient!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/14/2016 04:01 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
TF
gravatar
Tina F.
Prosper, TX
2014 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
promised 45 min took 1 hour 15 min
oil change and tire rotation, not rocket science.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/13/2016 08:23 AM

Ms. Fedor,
First of let me say on behalf of Eckert Hyundai we apologize for the time constraint.
I can assure you that is not our intentions, our job is to look out for your car, so you don't have too. The advisor should have keep you informed if additional time was required. Please see me on your next visit and i will comp your oil change.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
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