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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

TW
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Thomas W.
Corinth, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliness
Yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/29/2016 06:50 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Sanger, TX
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Fast service, done right, courteous staff.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/26/2016 12:13 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CD
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Carol D.
Krum, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They make the customer feel important.
They quickly serviced the vehicle and were very polite.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/26/2016 06:59 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
CJ
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Carol J.
Lewisville, TX
2009 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Title???
also nice, trustworthy
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/26/2016 06:56 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
TL
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Thomas L.
Denton, TX
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service as always
Always happy with service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/22/2016 05:55 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
MC
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Michael C.
Denton, TX
2008 Hyundai Veracruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Normally outstanding service.
Based off previous experience yes. A repeat of this visit will turn that to no.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/20/2016 08:01 AM

I apoligize sir, i also agree, we need to be more attentive to the customers needs. again i apoligize. we will get it corrected.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RV
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Richard V.
Coppell, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service addresses my concerns. Short wait times.
Every time I use this dealer to service my Sonata, my wait time is short and setting up appointments is easy by phone or internet. My concerns are always addressed and fixed as necessary. The dealership does not try to sell additional services unless they are truly needed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/18/2016 09:03 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
HW
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Herbert W.
Denton, TX
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good but not great.
Generally efficient service throughout but wish they'd pump up their waiting room a bit with better, less cushy, furniture and a steadier coffee supply.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/18/2016 09:03 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
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Dorothy H.
Gainesville, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall on steering
Improve steering a lot.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/17/2016 06:32 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MR
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Maria R.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thorough service and inspection every time.
Ever since I bought my car back in 2012, I have highly recommended the brand to 5 other people and each of them bought a Hyundai. I frequently ask them how they love their car and each have told me they absolutely love it!! :) I am always recommending Hyundai to people who are looking to buy or considering to buy a car.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/16/2016 01:21 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fine service
routine service handled promptly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2016 06:41 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JD
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Jarrett D.
Lewisville, TX
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable service
Service reps are knowledgeable and friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2016 06:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
PP
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PATRICK P.
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Recalls
Appointments scheduling is easy
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/12/2016 06:35 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
PP
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Pedro P.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
They get the job done very quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/10/2016 09:00 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
PH
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Patricia H.
Lubbock, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Cusstomer Service
Customer service separates one car dealership/service department from another. Friendly attitude. As a seasoned citizen/customer, patience from employees is appreciated.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/09/2016 12:24 PM

Thank You Ms. Howard, very kind of you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
CB
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Connally B.
Flower Mound, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Diagnosed problem with no issues
Great service department
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/09/2016 12:11 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Texas City, TX
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thumbs up
Excellent service by friendly people
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/06/2016 07:22 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CH
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Clarence H.
Lake Dallas, TX
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient
Great job.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/05/2016 05:27 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
EB
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Elizabeth B.
Denton, TX
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yearly Inspection
Went to get my inspection with no appt. and got right in and it was done rather quickly even thought people were ahead of me. Loved the 10 off coupon for the inspection. Very helpful people and I will go back when I need to.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/05/2016 05:23 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RA
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Rick A.
Plano, TX
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The Service Manager Don W. was outstanding.
Yes Also I will be buying my next car from Eckert Hyundai . Thank You.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2016 06:23 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
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