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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / JUSTIN SPURLOCK
JS

JUSTIN SPURLOCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

Reviews of JUSTIN SPURLOCK

Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Will return.
Timely service. Facilities are fine. Services we’ll done.
Little disappointed in the car wash, which is free so maybe should not be disappointed but usually it is good. This time outside side view mirrors were so water spotted we had to get out and wipe them to make them useful. Passenger side window was still dirty (lots of road mess still showing. Otherwise service was fine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/06/2020 01:10 PM

 Thank you for sharing your service experience with us. Please let us know how we may earn a 5 star rating on your next visit. We are committed to exceeding your expectations. 
 
 Happy New year.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
TW
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Terrance W.
St. Augustine, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Y
Y
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/06/2020 05:57 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy new year from all of us at Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
RG
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Roger G.
Saint Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/23/2019 06:11 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
GM
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Gerard M.
Daytona Beach, FL
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Job!
The people who work at this dealership are the most knowledgeable and HONEST that I’ve met in a long time, I am so glad I took the time to come up here from Daytona; met a salesman named Paul Smathers who has taken care of all my car needs for the last 9 3/4 years. Just fantastic service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/12/2019 08:03 AM

 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JT
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Jose T.
St. Augustine, FL
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Brought car in for recall they fixed it right no charge definitely will use them again
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/10/2019 12:07 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
JS
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James S.
Athens, GA
2015 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellene Dealership
This dealership has been very helpful to us and we visit them when we are in the St. Augustine area. Their service department is the best we have ever had experience. I had the 60,000 mile work done in St Augustine because their service drop is so much better than where I live.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/03/2019 01:43 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Work will done
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/02/2019 01:10 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
FM
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Francisco M.
Lutz, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
No problems. Friendly reliable service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/29/2019 08:06 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MM
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Marion M.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department
I wish it was as easy to buy a car as it is to have it serviced. Appointments easy to make & service personnel friendly & informative . This department knows how to give good customer
Service .
I only wish That waiting room would be more attractive . It is seedy & even stains on one wall in
Middle next to a table .
If I went there more often , I might rethink my choice of dealerships . Marion M.


Also not comfortable . Really needs a remodeling.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/27/2019 01:51 PM

 We thank you for taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.
 
Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people!
Everyone at this dealership is fantastic! Great people and excellent service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/27/2019 06:37 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. 
 
Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New Tires and aligment
Fast and efficient. Thank you
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/22/2019 04:30 AM

We thank you for sharing your service experience with us and the 5 star rating.  We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the 
#1 Hyundai Customer Satisfaction Service Center. 
Employees worked with
JS
JUSTIN SPURLOCK
DL
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Don L.
Saint Augustine, FL
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service Dept. at Hyundai of St. Augustine
From start to finish, the crew at Hyundai of St. Augustine took great care of my car. I am grateful for their efforts to get it right and keep it clean! Thanks!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2019 05:49 AM


 We greatly appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JV
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Joseph V.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai oil change vist
Every time I come in for my car the Service Dept
Is always on top of everything. All personnel are
always pleasant and professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2019 05:47 AM


 We greatly appreciate you taking the time to share your service experience with us and the kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
BW
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Boyd W.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
We have been coming here for the past 4 years. Bought our car here. Everyone is so helpful and the service is good every time we come.
Thank you!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2019 05:30 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Palm Coast, FL
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
verified customer Verified Customer
Category: Service
Service Appointment
I was appreciative of the attention from the service agent provided and follow through subsequently
Recommended
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Palm Coast, FL
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
verified customer Verified Customer
Category: Service
Service Appointment
I was appreciative of the attention from the service agent provided and follow through subsequently
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/25/2019
Service Type: Maintenance
Category: Service
Scheduled Appointments
I would schedule for first thing in the morning or be prepared for a long wait
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/25/2019 09:14 AM

 Thank you for sharing your service experience with us and our sincere apologies for extra length of time needed to get you back on the road. We appreciate you speaking with Justin today and we are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
St. Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
routine oil change
good job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/16/2019 09:37 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
CC
gravatar
Carol C.
Jacksonville, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Kona oil change
My second oil change, was done in time of my appointment. Waiting area is comfortable. My car received a complimentary wash. Everyone of the workers were polite, and helpful. Very professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2019 12:15 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MD
gravatar
Mary D.
St. Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good experience
Good experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/24/2019 01:00 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JP
gravatar
Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/13/2019 05:41 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
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