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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
84

Reviews of James Woll

Verified Customer
Everett, WA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
James always provide great customer service. It is a reflection that the Company cares about its customers.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/21/2021 12:48 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
PS
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Paul S.
Bonney Lake, WA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
I have always had a great experience with this dealership's service department. It has been my experience that they are helpful, honest and knowledgeable. I will continue doing business with them.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/12/2021 07:28 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
OD
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Olga D.
Seattle, WA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Olga dyckman
Awesome
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/25/2021 12:55 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
KK
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Kitty K.
Marysville, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
They were great
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/22/2021 07:22 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Employees worked with
avatar
James Woll
Service Advisor
KM
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Karen M.
Sultan, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trust
The Service Department truly cares about the customer and their vechile. I never have to worry!
Thank You
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/01/2021 03:22 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
AH
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Aaron H.
Marysville, WA
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Every person is friendly
When I go there I’m always greeted fast.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/03/2021 07:24 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
AH
gravatar
Albir H.
Lake Stevens, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Albir Hanna
Thank you
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/02/2021 08:02 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
TB
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Thomas B.
Snohomish, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Honest, quality, courtesy.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 01/28/2021 12:25 PM

Claim #
Product
RO #
Benefit
First Name
Last Name
VIN
Claim Date
Reimb.
Dealer
Status
Amount Paid

08992516
GECM
485591
GPP COMPLIMENTARY MAINTENANCE - TURBO - CLASS 3 - 2018 G80
JOHN
WEISS
U233622
01/04/2021
N
CLOSED
$    106.00
08992517
GECM
485591
GPP COMPLIMENTARY MAINTENANCE - TURBO - CLASS 3 - 2018 G80
JOHN
WEISS
U233622
01/04/2021
N
CLOSED
$    100.00
09026940
GECM
478028
GPP COMPLIMENTARY MAINTENANCE - NON TURBO - CLASS 3 - 2018 G80
GEORGE
CAUDILL
U229969
01/14/2021
N
CLOSED
$     45.00
09029047
GECM
486127
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
BRANDON
VAN TASSELL
U025653
01/14/2021
N
CLOSED
$     45.00
09029048
GECM
486127
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
BRANDON
VAN TASSELL
U025653
01/14/2021
N
CLOSED
$    100.00
09033207
GECM
486132
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
MICHAEL
BRUSOSKI
U022164
01/15/2021
N
CLOSED
$    110.00
09033208
GECM
486132
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
MICHAEL
BRUSOSKI
U022164
01/15/2021
N
CLOSED
$    100.00
09045715
GECM
486228
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
RANDY
DUNCAN
U015038
01/19/2021
N
CLOSED
$     45.00
09045716
GECM
486228
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
RANDY
DUNCAN
U015038
01/19/2021
N
CLOSED
$     33.00
09045717
GECM
486228
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
RANDY
DUNCAN
U015038
01/19/2021
N
CLOSED
$    100.00
09063711
GECM
486563
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
IN
HYUN
U055469
01/25/2021
N
CLOSED
$    110.00
09063712
GECM
486563
GPP COMPLIMENTARY MAINTENANCE - TURBO - G70 - 2019 AND LATER
IN
HYUN
U055469
01/25/2021
N
CLOSED
$    100.00
Showing 1 to 12 of 12 entries (filtered from 25 total entries)
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Employees worked with
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James Woll
Service Advisor
SB
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Susan B.
Lake Stevens, WA
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Execelent service
Thank you
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 12/18/2020 07:47 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
AK
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Angela K.
Everett, WA
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Angela
Great services
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 11/20/2020 06:04 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
JS
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Judy S.
Snohomish, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I have brought my vehicle to the dealership ever since I purchased it in 2013. I have always had friendly great service.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/29/2020 09:06 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
SA
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Shelly A.
Langley, WA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SO QUICK!
These guys never disappoint. This time my oil change was the speediest ever - under 30 min.! So easy for just $35 and a note that two of my tires probably need to be replaced in the next few months. Such courtesy and service. Clean facility and spaced seating for safety. I love these guys! Thank you!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/11/2020 01:30 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
BC
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Brian C.
Kenmore, WA
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Good job
Easy appointment
Quick service
And nice people
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/01/2020 04:01 PM

Thank you for your feedback. We will see on your next service. Have a great day.

Cliffod R Hutton 
Service Manager

Employees worked with
avatar
James Woll
Service Advisor
EC
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Eugene C.
Everett, WA
2019 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Very friendly got the job done in a timely manner.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/17/2020 07:14 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Marysville, WA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
sometimes things change
Even when you plan ahead things can change. When the dealer expected a 1 day turnaround on the service visit, an unexpected issue happened. They made arrangements to allow me to keep the rental for an additional day.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/14/2020 09:23 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
SD
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Sue D.
Lake Stevens, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
you treat everyone like they are important
I won't take my car anywhere else you have been serving me since 2007
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/07/2020 12:11 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
RS
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Richard S.
Everett, WA
2013 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Traditional work for surw
I asked for tire rotation and it wasn't in the write up. Also asked for a Check on the plug in for iPod/media...and nothing. I guess I will go to car toys? Don't want to though
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/21/2020 10:05 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience. 

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory. I will be contacting you shortly to find out what was needed for your IPOD/media.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
JP
gravatar
John P.
Everett, WA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service during COVID
Just when you think that five star service couldn’t get better, my last service experience did. Even during strict COVID conditions. Very pleasant and prompt service!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/20/2020 07:13 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
SS
gravatar
Scott S.
Everett, WA
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service
James always makes sure everything goes smoothly for the service appointment...he did it again. Timely service at a reasonable.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/17/2020 01:38 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
AE
gravatar
Arlene E.
Arlington, WA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
3rd time I have bought here....never disappointed!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/07/2020 07:00 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
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