KH

KEVIN J HEERSPINK

Service Advisor
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

ML
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Mike L.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Friendly Service
Service Manager was very courteous, and all work was performed in a timely manner.
Recommended

TA
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Teresa A.
Snohomish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Your service staff is always very polite and punctual!
I Get a free car wash.
No question I have is too silly! Still getting to know the little details of my Wonderful Hyundai!
Please praise Kevin Heerspink. He's been wonderful Since I purchased my Hyundai! Makes time for all my questions w a smile. Very patient, too!
Recommended

LA
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Loxie A.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Last two vehicles bought and totally serviced at Rairdons. Always professional, on time, thorough written results and things to watch for in the near future.
Recommended

MJ
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Michael J.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The VERY BEST Hyundai dealership in the Pacific-Northwest!
Okay...So, where do I start? Well, after purchasing three vehicles from Rairdon Hyundai over the last few years, I just have to say that the sales team; Kuen, Chad, Corey and (Kevin in the service department) are the absolute best in the business! I have dealt with other dealerships in the local Bellingham, WA, area for the last 17 years; and have found them profoundly lacking in the customer service arena.

Keun, Chad and their sales team are amazing!...Approximately 3 weeks ago, my 2012 Hyundai Sonata was destroyed in a vehicle accident. I made a phone call to Chad and explained the circumstances and picked out a vehicle from their website. Chad and Kuen reserved my 2019 Hyundai Sonata Sport, no questions asked...They even started the paper work the day before I picked up the vehicle. The end result, I picked up my vehicle, spent only one hour at the dealership and drove off the lot in my beautiful, brand new Hyundai Sonata Sport.

And, I would like to add...Hyundai vehicles are the most beautiful, efficient and trouble free vehicles we have ever owned! These gentlemen are top notch professionals, no high pressure sales and no stress. They make you feel like FAMILY! We will NEVER do business with anyone but Rairdon Hyundai of Bellingham! I highly recommend them; You will not be disappointed!!!
Recommended

RB
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Richard B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfying Results
I am again a satisfied service customer.
Recommended

TM
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Thomas M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service @ Rairdons
they always check the car carefully
Recommended

GP
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Gilbert P.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Check up
The customer service makes this place great . Especially Kevin. He has great people skills and is very attendant.
Recommended

JM
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Joyce M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Service
I will again say that you give the best service I have had yet. It is the best car I have had..
Kevin is a great service manager...
Recommended

SK
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Shanda K.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service on the check in and check out.
Recommended

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
No
No
Recommended

BK
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Barbara K.
Lynden, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Not So Much Rairdon's But Rather Hyundai
I've had transmission/clutch problems since day one. Each time I'd tell Rairdon's about it, the response was always the same--We'll look at it but there's nothing we can do. I asked Rairdon's to please record my concerns and was assured they would. They did--once. Finally, I was told Hyundai would make it right, that I needed to leave the car overnight (the problem exists when engine is cold). When I went there the next morning and a transmission tech and I took it for a drive, lo and behold, for the first time ever, no hesitation and no jerking. They told me they did not drive it but I wonder if they let it idle for a while.
Afterwards, Hyundai contacted me to say there was nothing wrong found and the case was closed. I think it sucks because hyundai knows they have a ton of trouble with their double clutch and they will do everything they can to keep their money.
Not Recommended

SH
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Susan H.
Sedro Woolley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Very helpful and friendly service manager.
Recommended

XS
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Xaria S.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, quick and to the point!
I went in for an oil change and a checkup on one of my tires, and it was great! They were quick, and straight to the point about everything.
Recommended

MN
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Merrick N.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Kevin
Kevin is the nicest person I have ever experienced while servicing a car!
Recommended

PM
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Patricia M.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and on time
Staff are always friendly and perform work in a timely manner
Recommended

MK
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Maria K.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Consistent great service every time!
Recommended

HA
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Harry A.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service
Great place to wait as your car is being serviced
Friendly people
Recommended

AD
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Alexis D.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks a bunch!
Thank you thank you. You guys are always so great. There was a little grease mark on my passenger seat and conceal. But I know that not all the time you can control what happens.
Recommended

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always helpful!
I wasn't sure what needed to be done with my brake light, ended up just being a bulb replacement. I am always treated respectfully and with kindness!
Recommended

AB
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Allison B.
Concrete, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owner
Friendly
Recommended
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