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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

DL
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Donna L.
Carefree, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly staff, clean premises.
Great staff, friendly, kind. Lobby always clean, bathrooms clean. Garage staff very efficient and knowledgeable.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/10/2021 01:33 PM

Thank you Donna for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CL
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Constance L.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Service Advisor really makes the difference!
Ricardo Garcia is a very professional and knowledgeable as well as honest Service Advisor. He is the reason I have such confidence in the Service Department at Earnhardt Hyundai North Scottsdale.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/10/2021 03:36 PM

Thank you Constance for the wonderful review and recommendation for Ricardo Garcia your advisor.

It has been our absolute pleasure to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BB
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Barbara B.
Scottsdale, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service for Santa Fe was done very professional
Ricardo is the best and honest, dedicated Advisor I have had so far for any of my cars
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/03/2021 11:42 AM

Thank you Barbara for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are so fortunate to have him on our team and we're please you enjoy working with him like we do.  Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GW
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Gerald W.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
excellent service
excellent sevice
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/03/2021 11:40 AM

Thank you Gerald for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RM
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Roger M.
Scottsdale, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Outstanding Service
Earnhardt Hyundai in Scottsdale is the premier sales and service organization in this area. From buying a vehicle to having it maintained there's no doubt in our minds all the folks at Earnhardt are professional and knowledgeable as well as extremely customer oriented. This is a FIRST CLASS OPERATION!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/29/2021 06:44 AM

Thank you Roger - what a wonderful review and recommendation.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BW
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Betty W.
Laughlin, NV
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Dealership
All employees have always been friendly and attentive to all our needs
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/25/2021 08:11 AM

Thank you Betty for the wonderful review and recommendation.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good job!
I was very pleased with the service at Earnhardt and especially working with Rickcardo.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/05/2021 03:24 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CR
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Carlos R.
Scottsdale, AZ
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
New to dealership. Service was excellent but it took 3 appointments to finally get it right
Will see how everything goes from now. Too early to give it two thumbs up
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/02/2021 08:16 AM

Thank you for the great review.

We are happy to be your Equus dealer and we look forward to serving you again - it is difficult to keep every part we on hand for the Equus, but we certainly hope for less than 3 trips next time.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AH
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Ashley H.
Peoria, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great First Impression
This was my first time to this dealer and the staff were very friendly and accommodating! My service advisor spent time explaining how the oil changes work under warranty, which was very helpful!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/02/2021 08:15 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CG
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Constance G.
Scottsdale, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always a pleasure, never a hassle!
They people here treat you
Ike the valued customers we are. They are kind, efficient and knowledgeable and try to make everything easy. I appreciate it!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/28/2020 10:05 AM

Thank you for the wonderful review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CB
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Claire B.
Phoenix, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2020 Sonata
Great cars - Great staff - Great service - wouldn’t go anywhere else
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/28/2020 10:04 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KG
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Kathleen G.
Peoria, AZ
2019 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Awesome service and representatives
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/24/2020 07:35 AM

Thank you for the wonderful review and recommendation - when you're here, you're family.

It has been our pleasure to be your dealer these many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great Service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:29 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
VM
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Vladik M.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Have been taking my 2015 Sonata to Earnhardt NS for the last five years and they've never given me a reason not to return. Great staff and exceptional customer service. Ricardo in service, in particular, is excellent!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:29 PM

Thank you Vladik for your loyalty over the years.

It has been our pleasure to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TF
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Timothy F.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Prompt and Courteous
We have purchased and serviced two vehicles from Earnhardt Hyundai and have had top notch, professional service the entire way. They are extremely fast at servicing your vehicle and getting you back on the road.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:28 PM

Thank you for the wonderful review and for purchasing both your Hyundais from us.

We are happy to be your dealer and we look forward being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AW
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April W.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service !
Great service !
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/10/2020 10:38 AM

Thank you April for the great review!

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LF
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Laura F.
Scottsdale, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Ricardo Garcia Rocks
Ricardo is efficient, professional, and goes above and beyond to make you feel like you are the only customer in the building. A quality of an expert.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/10/2020 08:20 AM

Ricardo does rock!

We're glad you know it too.  Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DF
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Daniel F.
Phoenix, AZ
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Customer Service & Staff
It’s so easy to book an appointment on line and select your Service Advisor. Social distancing is more than sufficient with a comfortable waiting area. My Service Advisor for many yearshas been Ricardo Garcia,. He is A+ and I would consider him the face of quality service at Hyundai. He is ready when you arrive, assists with any concerns and make me feel like a valued customer.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/17/2020 09:18 AM

Thank you Daniel for the wonderful review and recommendation for Ricardo Garica your advisor.

We are happy to be your dealer and we look forward to service you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
NK
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Nan K.
Cave Creek, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Glad for the free car wash
Thanks to Ricardo Garcia for getting me for service quickly.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2020 08:59 AM

Thank you Nan for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ricardo is great
I love working with Ricardo. He is on top of it as a service advisor. He knows what he’s talking about and when he explains, its very clear what he’s talking about. He doesn’t use a lot of automotive “lingo”.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2020 08:58 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
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