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RYAN LAMB

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(40 reviews)
80

FR
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Frank R.
Granbury, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always a great experience
Cody does great work, staff is friendly

CY
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Carol Y.
Joshua, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service Experience
Courteous, efficient and pleasant.

Verified Customer
Granbury, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
great service
service department is staffed with quality dependable professionals
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/23/2022 12:06 PM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

 

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

JC
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Joan C.
Cresson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Vehicle repair
Good communication, efficient, friendly, courteous, considerate. The service manager was able to give me a discount on repair costs because he noticed I may be in an age group that qualified me for the discount.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/17/2022 08:01 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

DS
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Deborah S.
Granbury, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service on a great product
Everyone at this location is very friendly and helpful. This is our 3rd Hyundai and probably will not be our last.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/15/2022 09:02 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

MC
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Michael C.
Granbury, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
HAPPY CUSTOMER
my experience with shottenkirk hyundai has been exceptional service people are top notch. I'm happy customer for life.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/11/2022 02:14 PM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

 

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

RK
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Richard K.
Granbury, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Outstanding service
The staff went out of their way to be friendly and helpful. From setting up the appointment to doing the service work in a timely way, to helping me retrieve a person so thing from my previous truck, they really looked out for my needs.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/08/2022 08:38 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

 

Simone Madtes
Service Manager
817 279 5830 

WA
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Wendy A.
North Richland Hills, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
10
Category: Service
A+++++ customer service
Ryan was on top of everything when it came to repairing my car. His communication was impeccable and made me feel valued as a customer.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/05/2022 11:03 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

SA
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Sarah A.
North Richland Hills, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Hidden Gem
I had the best experience with the service dept. Ryan was too notch. A+ on communication, attention to detail and customer service!!
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/05/2022 10:58 AM

Simone Madtes
Service Manager
817 279 5830 
smadtes@mikebrownauto.com
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/05/2022 11:03 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830

TY
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Tandi Y.
Sheffield, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Great and pleasant service
Ryan is great super friendly and professional. Always has asked what you need to know and explained well to me. Works to meet deadlines and stays on top of the issues you have.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 06:55 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

 

Simone Madtes
Service Manager
817 279 5830 


RG
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Richard G.
Granbury, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
6000 mile maintenance
Overall good experience despite minor issue.

NV
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Niza V.
Granbury, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Khristian v
I really appreciate Ryan lamb
He always gives amazing Service and thank you to the mechanic too
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:06 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

LB
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Loren B.
Cleburne, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Satisfied Service
Ryan lamb service advisor listened and wrote down all my concerns. He went over our conversation making sure everything was covered about my concerns. Once my Tuson was finished he explained each item addressed. Getting rare seeing someone going the extra mile. Each Hyundai I purchased from a dealership was due to the service Department. Salespeople come and go but the service department is always there. Well done
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:11 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

TC
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Teresa C.
Gorman, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Maintenance appointment
Friendly professional thorough
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:12 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 

JB
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Jakeb B.
Midlothian, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
N/a
N/a

AW
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Arthur W.
Cleburne, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Service advisor
Very plesant experience with the service advisor.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:19 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

MC
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Margaret C.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service was good
I was very concerned about going back to the dealer for service since the change of ownership but I was pleasantly surprised with all the service personnel. Friendly, efficient, and helpful.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:21 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 

DH
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Deborah H.
Granbury, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Routine service
Quickly serviced my vehicle. I was in and out in less than 45 min with oil change and tire rotation
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:22 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 

AB
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Amy B.
Stephenville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Motor replacement
Ryan was who I dealt with during my visit. He was so kind and helpful. He answered all of my questions.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 12:00 PM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with

Verified Customer
Dublin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Amazing and wonderful energy
Great service very polite and attentive
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 12:01 PM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
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