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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(684 reviews)
78

Reviews of STEVE ENRIQUEZ

BA
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Barbara A.
Murrieta, CA
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Waiting area is nice and comfortable
Service advisor Was excellent
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/18/2019 09:05 AM

I am sorry that the service you came in for took too long to get completed. We always make sure to get the complete multi point inspection performed and also a car wash and vacuum. Please let us know in the future if you would like us to skip the inspection or car was and it will definitely shorten your visit. I once again apologize for the time it took to complete your service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
NR
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Neda R.
Escondido, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Red carpet customer service
I leave in Escondido but I always bring my car to Temecula Hyundai because all the friendly staff and best customer service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/18/2019 08:29 AM

Thank you for the great review. We are happy to have you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
SW
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Sandra W.
Menifee, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Thank you for programming our key fob in a fast and courteous manner.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/18/2019 08:29 AM

Thank you for the great review. We appreciate your business. Thank you for coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
SS
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Stephen S.
Aguanga, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great group of people
There was an unexpected turn of events that Steve in Service handled wonderfully.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/14/2019 07:46 AM

Thank you so much for coming in to have your vehicle serviced with us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
BP
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Bradley P.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
n
n
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/14/2019 07:46 AM

Thank you so much for coming in to have your vehicle serviced with us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DL
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David L.
Murrieta, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Handled quickly and professionally!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/12/2019 08:07 AM

Thank you for a great survey, We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Took my car into Temecula Hyundai for a recall service. Was greeted and helped promptly. Very friendly and helpful staff.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/12/2019 08:04 AM

Thank you for a great survey, We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
GM
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George M.
Murrieta, CA
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
30 month maintenance
Overall, OK. I was scheduled to have a complimentary inspection - prior to my lease end, at the time of this service. I wasn't told that it was done. I also had a scheduled meeting with Antoinette to discuss post - lease options. It never happened, though I was told it would. Last time of maintenance, my vehicle was washed. Not this time, though.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/12/2019 08:04 AM

Thank you for a great survey, We appreciate your business. 
I am so sorry about the wash. Please feel free to come in on any given day and we will take care of washing the vehicle for you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
EM
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Evangeline M.
Murrieta, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Last Car Service
Got an early time appointment. Done the maintenance and recommendations service on time. Customer service was so accommodating and friendly.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/12/2019 08:02 AM

Thank you for a great survey, We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JP
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Joanne P.
Lake Elsinore, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Very efficient
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/05/2019 07:32 AM

Thank you so much for the great survey. We appreciate you and your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
BH
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Brian H.
Canyon Lake, CA
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people
A great experience, thank you very much
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/05/2019 07:32 AM

Thank you so much for the great survey. We appreciate you and your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Menifee, CA
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience!
The staff was very helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/05/2019 07:31 AM

Thank you so much for the great survey. We appreciate you and your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MH
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Michael H.
Murrieta, CA
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
A+ Service
Hyundai of Temecula has one of the friendliest atmosphere’s of any dealership I’ve ever dealt with. This is the reason I’ve purchased my last 3 cars from them.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/04/2019 10:24 AM

Thank you so much for the positive review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MS
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Maria S.
Lake Elsinore, CA
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very nice
I was not pleased with the time it took to repair my car but the staff was very kind in giving me a rental and answering all my questions and keeping me well informed about everything. Just a little disappointed that my car was not washed when I received it back after it sat outside for 11 days. But I'm very pleased with the repair to my power windows and the replacement of my transmission. My car no longer shutters like it used to. Thank you
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/04/2019 10:30 AM

I am so sorry it took so long to repair your vehicle. At times waiting for parts is out of our control. I hope the next service is much better. When you get a chance please come over and we will wash it for you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JD
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James D.
Temecula, CA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jim
As always great service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/31/2019 12:01 PM

Thank you so much for the great review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
RW
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Rita W.
Temecula, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and courteous, makes one feel very uncomfortable!
Very courteous, very friendly, and very comfortable to be around the employees make you feel very homey like, it is a pleasure to be there!!
I definitely will recommend my friends to buy your vehicle in the near future.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/29/2019 07:48 AM

Thank you so much for the positive review. We greatly appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
DB
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Daniel B.
Lake Elsinore, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
THE STAFF
THE STAFF IS INCREDIBLY FRIENDLY AND HELPFUL .
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/29/2019 07:48 AM

Thank you so much for the positive review. We greatly appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AR
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Anthony R.
Murrieta, CA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service Team
Great service manager and service team
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/29/2019 07:47 AM

Thank you so much for the positive review. We greatly appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
We took our vehicle in for service, and as usual they were thorough, prompt, and professional. Very pleased with this dealership.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/29/2019 07:47 AM

Thank you so much for the positive review. We greatly appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MS
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Maria S.
Lake Elsinore, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The Staff are very nice and helpful.
Everyone at Temecula Hyundai from Sales staff to service dept to General Manager are very down to earth yet professional no matter what our issue is. I highly recommend this dealership. They are the best!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/28/2019 10:03 AM

Thank you so much for the return on the survey. We appreciate you and your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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