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SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

Verified Customer
Waldorf, MD
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service Manager Sean.
Yes
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/21/2016 11:55 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
CP
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Catrina P.
Waldorf, MD
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Always attentive and friendly.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/14/2016 04:10 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. I apologize that there was a issue after delivery. We will contact once we find out what happened.

Thank you



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
Verified Customer
Washington, DC
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Honda elantra
The worker are great at front desk
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/25/2016 06:02 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DL
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Denise L.
Temple Hills, MD
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
The service was very convenient, and accommodating.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/09/2016 03:27 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Upper Marlboro, MD
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
The staff was friendly! Service was prompt. Would visit here again! Clean and comfortable waiting area!!!
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/31/2016 05:21 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
AS
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Andrea S.
Woodbridge, VA
2016 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Pohanka Hyundai service
Service was very good, check engine line came on and car was not getting fuel, took it to them on Friday afternoon, they gave me a loaner and my car was ready for pick up on Monday. I was very pleased with the service.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/30/2016 05:03 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
AL
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Annette L.
Upper Marlboro, MD
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to home
Good service
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/06/2016 04:41 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DS
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Daneisha S.
Fort Washington, MD
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Good but mechanic needs to be there when service center opens up at 6am.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 09/28/2016 05:57 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. I have spoken to the staff and explained how important it is to be on time, Thank you for the input.

sincerely



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
District Heights, MD
2004 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Battery Replacement
Had my battery replaced. The representative was very nice and called me to let me know what the diagnosis was for the repair as well as the cost. Picked car up with no problems.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 09/23/2016 04:44 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
Verified Customer
Odenton, MD
2011 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N/A
N/A
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 08/04/2016 02:29 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
District Heights, MD
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful !!
I think this dealership was GREAAAT!!
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 08/01/2016 05:49 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Temple Hills, MD
2010 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and efficent
Quick, efficient, and friendly. Didn't try and find random things to charge for too which is nice.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 07/31/2016 05:16 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.
We are always looking for ways to improve. I will discuss with my staff about notifying customers.

thank you


Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Suitland, MD
2015 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The wait was long, but the customer service was great!
Great customer service from Sean Alston!
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 05/13/2016 06:16 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
JB
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JOANN B.
Temple Hills, MD
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
stopped in without appointment and they took care of my car anyway
good customer service
Recommended
Gaetana B. from Pohanka Hyundai responded on 10/27/2015 11:10 AM

Thank you for the positive feedback! We appreciate your business and hope to see you again in the future!

Employees worked with
ST
Sean Tolton
ASM
IF
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INGRID F.
Capitol Heights, MD
2014 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My fav spot
Everything was done very well-as usual.
Recommended
Amanda M., Service Administrator from Pohanka Hyundai responded on 08/13/2015 11:44 AM

Ms. Scott, Thank you for taking the time to post such a sweet review and such a wonderful customer! We love to hear that you continue to choose our dealership for your vehicle's services! Can't wait to see you next time!

Employees worked with
ST
Sean Tolton
ASM
HD
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HARRY D.
Suitland, MD
2013 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
schedule maint
I can only say the tech was very kind and
helpful
Recommended
Employees worked with
ST
Sean Tolton
ASM
DH
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DELLANORA H.
Capitol Heights, MD
2014 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
owner
your service did not stand out.
Recommended
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Oxon Hill, MD
2008 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service personnel
Personnel was very professional and helpful. courteous
Recommended
Employees worked with
ST
Sean Tolton
ASM
DP
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DENORSE P.
2012 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Sean T. in service.
You can purchase anything but maintenance is the key and Sean T. makes owning my Genesis a breeze!! A Diamond Level performer Sean is!
Recommended
Employees worked with
ST
Sean Tolton
ASM
PC
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PHYLLIS C.
Washington, DC
2004 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good Service
I have been bringing my SUV for service to Pohanka Hyundai for nearly 10 years now. I have always received good service both for the maintenance and service personnel at your Company.
Recommended
Employees worked with
ST
Sean Tolton
ASM
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