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TREVINE KEITH FERNANDO

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(139 reviews)
74

KM
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Kenisha M.
Joint Base Lewis Mc Chord, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Would go back! Appreciate the friendly staff!
I worked with Keith directly and he always takes care of me with any car trouble I might have! He’s attentive and keeps in contact about details with the vehicle! I always work with him directly whenever I have any questions or concerns with my vehicle!
-Kenisha
Employees worked with

MW
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Melody W.
Lakebay, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great job Me Keith Fernando on taking care of my Hyundai..
Thank you Mr Keith Fernando for taking great care of my vehicle in a timely manner.. and thank technician Brandon for doing a great job and discovering the problem..
Employees worked with

Verified Customer
Burley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
..
.
Employees worked with

KM
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Kristina M.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
testing for engine replacement
Keith is my customer service specialist who always provides outstanding customer service.
Employees worked with

VK
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Vivian K.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Wonderful
Best service ever!
Employees worked with

MV
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Maria V.
Steilacoom, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Los mejores
Muy amables y precisos
Employees worked with

JT
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Janice T.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very caring person
Keith gave great customer service he told me things about my car he told me what needs to be done and what can wait he was very friendly very good customer service it was awesome
Employees worked with

DH
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David H.
University Place, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
We give 5 Stars to Keith Fernando!!
We had an excellent service on my wife Terri's 2007 Hyundai Accent last Thursday, Agust 12. Keith was informative and stuck to our request for that day's service and listened to our request to let us know what we should do in the months and years ahead to keep this car running. We couldn't be happier with his attention to detail and his courtesy in letting us know just as soon as we could pick the car up...which beat the estimate of how long that day's work would take! A great young man!
Employees worked with

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Everything was easy. check in was great.He answered all my questions and concerns.I appreciate no pressure for anything I have had done at this dealership
Employees worked with

Verified Customer
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Rebuild
Larson rebuilt the engine in my Elantra. They did an excellent job and my car is running strong again.
Employees worked with

SJ
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Scott J.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Keith Fernando is the best!!!
Keith Fernando is the best!!!
Employees worked with

VS
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Victoria S.
Waynesburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
The 100% Happy Couple
In the beginning of 2021 my husband and I weren't only dealing with moving clear across the country, but my Veloster started to have unexpected trouble! Larson and Keith Fernando got my vehicle in the shop as soon as possible, ordered parts, and had my car with a brand new engine back to me in no time! While I waited, due to Covid slowing down the process, they set me up with a rental free of charge for all the inconveniences they couldn't control! I was even allowed to wait on some repairs to be finished until I had the money to complete them! Being from a small down in Pennsylvania, it means so much to find a business that treats their costumers like human beings rather than just another pay check. My husband and I cannot thank you enough for your kindness and services!
Employees worked with

LM
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Lynn M.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Shop power went out and was still taken care of
Work is professional done. Shop labor rates are getting way too high for someone on a fixed income.
Employees worked with

SS
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Sylvia S.
Spanaway, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Team
The team is always helpful when I come in. I don’t take my vehicle anywhere else for services. They are always ready to answer questions and help me understand what is needed for my Palisade.
Recommended
Employees worked with

TR
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Terri R.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car servicing
Thank you for the great service. Everything was exceptional from the moment I brought my Elantra in for servicing until the moment I left. Very courteous, informative and professional service.
Recommended
Employees worked with

EW
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Elizabeth W.
Lakebay, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great dealership
I love this place. The staff are personable and handle things very well.
Recommended
Employees worked with

Verified Customer
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The staff
They did a great job. Going back.
Recommended
Employees worked with

DH
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Donald H.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
the service is exceptional. My wife attended the last service with me. She had a broken foot,the staff went over backwards to take care of her
The staff all helped my wife during the wait for servicing our Sonata
Recommended
Employees worked with

Verified Customer
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people
Great people
Recommended
Employees worked with

DM
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Diante M.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
There fast
I go here all the time and i leave happy
Recommended
Employees worked with
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