TK

TODD KISTLER

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(375 reviews)
82

Verified Customer
Hilliard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional
I had no issues with the service I received. Everyone was professional and respectful. The work was done well and I was on my way in a reasonable amount of time.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/26/2017 03:22 PM

Timely, professional, and courteous service are all standards we hold ourselves to and we're glad you felt we met them. We appreciate the feedback and are happy that you had a great experience with our service deparment here at Dennis Hyundai of Easton! We hope you'll think of us in the future for any of your service needs. Take care, and drive safe.

Employees worked with

CB
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Camellia B.
Columbus, OH
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, Dependable Service
Recommend this dealership for your car's service needs.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/26/2017 02:09 PM

Camellia, we really appreciate your recommendation and your praise! Fast, dependable service is something we aim to achieve every day and we're happy to hear we were able to provide that for you. We hope you'll think of us for any future service needs you may have. Take care!

Employees worked with

Verified Customer
Westerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service delivered as described
completely satisfied
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/18/2017 02:14 PM

It's wonderful to hear that you had a 5 star experience with us here at Dennis Hyundai of Easton! We do our best to make sure you leave with a smile, every time. We hope you'll come back for your future needs!

Employees worked with

VW
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Valarie W.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
It was my first visit as a new Sonata owner. I was thoroughly impressed with the customer service that I received. Each representative was polite, professional, personable and on time.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/16/2017 12:27 PM

Hi Valerie! Thanks so much for the great review. Our team here at Dennis Hyundai of Easton are all fantastic, dedicated people who work hard to provide our guests with the highest standard of customer service. We're so glad to hear that you had exactly that experience. We hope to serve you again in the future. Take care!

Employees worked with

JT
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Jaci T.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient
I was a new to the area and was coming into this location for the first time for an oil change. I have had plenty of bad experiences with the Hyundai I used to live by, so I was pleasantly surprised at my experience here. I was in and out in less than an hour, and everyone I spoke was very nice and helpful.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/16/2017 12:26 PM

Jaci, thanks so much for taking the time to write us a review! We're so glad your first experience with us was such a positive one. We work hard to achieve best in the industry standards of service and are so glad to hear that's exactly what you received with us here at Dennis Hyundai of Easton. We hope to serve you again in the future. Drive safe and take care!

Employees worked with

KA
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Kimberly A.
Westerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The enviroment and customer service
The environment and customer service
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/11/2017 11:29 AM

Kimberley, we're so glad to hear you enjoyed our customer service and the environment here at Dublin Hyundai of Easton. We work hard to make our space a welcoming one for our customers and take pride in the level of service we provide to them. We hope to see you again in the future! Take care, and drive safe.

Employees worked with

MC
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Mary C.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Customer Service is excellent
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/11/2017 11:23 AM

Hi Mary, we're glad to hear it! Thanks for taking the time to review us. We take a lot of pride in our high level of customer service and hope that we can continue giving you that same excellent service for many years to come. Thanks, and take care.

Employees worked with

Verified Customer
Columbus, OH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
verified customerVerified Customer
Category: Service
Thank you!
You all continue to be my only service stop for my 2009 Veracruz!
Recommended
Employees worked with

Verified Customer
Columbus, OH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
verified customerVerified Customer
Category: Service
Thank you!
You all continue to be my only service stop for my 2009 Veracruz!
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/08/2017
Service Type: Maintenance
Category: Service
Service made right despite a non-working headlight replacement
Service guys take good care of you ... and are friendly and helpful.
Recommended
RYAN R. from Dennis Hyundai of Easton responded on 01/10/2017 04:00 AM

My name is Ryan Riedmaier and I am the service manager at Dennis Hyundai of Easton. I would like to apologize for your recent service experience. I know not all parts are perfect but I do understand how much of an inconvenience it is to have to return. I would like to offer you a no cost oil change to compensate you for your time. If this is acceptable just let me know. Thanks again for choosing Dennis.

Ryan Riedmaier
Service Manager
Dennis Hyundai of Easton
(614)471-2900 ext 7301

Employees worked with

Verified Customer
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Just really satisfied!
Great customer service!, being acknowledged when walking in with a smile! & the fact that the employee's are people persons really matter!...
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/09/2017 03:05 PM

Service with a smile is our passion! Thanks for your review of Dennis Hyundai of Easton. Our team members are all hard working and dedicated to providing our guests with the best customer service around. We're glad you had such a great experience and hope to see you again in the future. Take care.

Employees worked with

AR
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Alicia R.
Columbus, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Not dissatisfied.
Overall its a very friendly place and fast service. Comfortable atmosphere.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/09/2017 02:55 PM

Alicia, we're glad to hear that you had a positive experience with us. Our staff work hard and are all knowledgeable, talented individuals that we are proud to have as part of our team. We hope that when you return for your repairs in February that we can show you we deserve that fifth star. Thanks for the review, and have a great day!

Employees worked with

GF
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Gennadiy F.
New Albany, OH
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I have always been satisfied with the quality of service provided at the facility. The staff is friendly and very attentive. I never felt pressured into getting extra services.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/05/2017 04:58 PM

Gennadiy, thanks for the thoughtful and detailed review! We're so lucky to have the staff that we do and they deserve the praise we get. We work hard to make sure our customers leave satisfied and happy and are glad you experienced just that. We hope to continue serving you in the future! Take care, and drive safe.

Employees worked with

Verified Customer
Reynoldsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
For me feeling like I can trust the service advisor. Todd Kiestler always takes the time to explain the problem and the recommended repair. He's definitely an asset to the Dennis Hyundai team.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/04/2017 02:10 PM

Thanks so much for taking the time to leave us a review! Todd is a great member of our team and we're glad to hear he was able to help you with your concerns about your Santa Fe.  We want to make sure each one of our customers leaves satisfied with their service and feeling safe and informed about their vehicle. We hope to serve you again in the future! Take care.

Employees worked with

Verified Customer
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
I like Dennis Hyundai of Easton. Nice people and quick service
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/03/2017 02:31 PM

Thanks so much for taking the time to review Dennis Hyundai of Easton! We pride ourselves on the quality of our service and our amazing staff. We hope you'll be back to see us again for any routine maintenance you might need. Drive safe, and take care.

Employees worked with

KS
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Kevin S.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty repair
I had to drop my car off over the Christmas weekend they got me a rental car and had it fixed by Monday the day after Christmas
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 01/02/2017 12:09 PM

Glad to hear you weren't left without a vehicle before Christmas, Kevin! We work hard to get our customers back on the road as soon as we can while still providing the highest quality service. Thanks for taking the time to leave us a review. Have a great 2017!

Employees worked with

TW
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Teresa W.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff and quality work.
Staff are kind and courteous. They recommend only what actually needs done and do not try to upsell and convince me to get services I don't need at the time. They are respectful and do not show the "attitude" that is so common with young people. Quality of work is good.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 12/28/2016 07:54 AM

Teresa, thanks so much for the awesome review. We pride ourselves on providing the best customer service to our guests that meets their individual needs and are thrilled to hear such kind words. Thank you for trusting us to work on your Sonata! Have a fantastic day.

Employees worked with

GD
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Gail D.
Blacklick, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Excellent as always...
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 12/26/2016 05:06 AM

Thank you for your continued business, Gail. We are proud to consistently give our customers exemplary service! You can continue to count on the Dennis Hyundai of Easton Service Department.

Employees worked with

JG
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Jaime G.
Gahanna, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The associates
Always great service by everyone. Specially Todd K.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 12/23/2016 01:03 PM

Hello Jaime, thank you for your compliments. Dennis Hyundai of Easton aspires to surpass the expectations of our customers at every visit. We will be sure to pass along your kind words to the Service Department team.

Employees worked with

RJ
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Robin J.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Friendly
My experience with Dennis Hyundai has been nothing but exceptional. Everyone is friendly and always willing to help you or answer any questions.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 12/23/2016 05:50 AM

Hi Robin, we value your comments. Thank you for recognizing our efforts to make sure our customers are well taken care of. The Dennis Hyundai of Easton team will always welcome your questions and assist you with a smile. Take care.

Employees worked with

MD
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very timely service
Performed diagnostic work and made repair in a very timely fashion. waiting area was very well provisioned.
Recommended
Christopher S. from Dennis Hyundai of Easton responded on 12/23/2016 05:45 AM

Michael, thank you for sharing your experience with us. Here at Dennis Hyundai of Easton, we know how much our customers appreciate our timely services. You can continue to expect this at each visit!

Employees worked with
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