Business Solutions
SureCritic / Hyundai Dealer / Dennis Hyundai of Easton / TODD KISTLER
TK

TODD KISTLER

Dennis Hyundai of Easton
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(375 reviews)
82

Reviews of TODD KISTLER

DS
gravatar
Deidre S.
Columbus, OH
2012 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good communication, timely
They were quick to respond and completed work in a timely manner. The overall cost of repairs was very high. I could’ve had it done cheaper with my local mechanic.
Not Recommended
Employees worked with
TK
TODD KISTLER
PW
gravatar
Patricia W.
Columbus, OH
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Top-rate customer service
Stopped in unannounced when my low air in tire light came on for second time in a week. They worked me in, found a nail, replaced the tire and had me back on the road again quickly. They consistently offer such service.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 09/06/2019 11:07 AM

Thank you for the 5 stars!! So great to hear we could get you back on the road quickly!

Employees worked with
TK
TODD KISTLER
EK
gravatar
Elizabeth K.
Columbus, OH
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Parts and Service
Na
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 09/06/2019 11:06 AM

Thank you for the 5 stars!!

Employees worked with
TK
TODD KISTLER
MR
gravatar
Michael R.
Sunbury, OH
2016 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Convenience
Todd ,who wrote me up, was great! Service fairly fast.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 08/29/2019 12:50 PM

Hi Michael,

Thank you for your feedback, but we want 5 stars!! What do we need to do next time? Please let me know.

Thank you,

Casey Root
Service Manager 
Dennis Hyundai
614-358-2672

Employees worked with
TK
TODD KISTLER
Verified Customer
Westerville, OH
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer-centric dealership
Dennis Hyundai is a very customer-centric automobile dealership servicing their customers and a concierge fashion. Keeping in mind guys like Todd, my vehicle maintenance advisor. Makes this organization what it is..without guys like him it would be just another dealership all companies need to keep that front and center. As a manager myself in Private industry I want to extend a warm thank you to Todd and the Dennis Hyundai group.

RLM
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 09/06/2019 11:04 AM

Thank you for taking the time to share your kind words with us!! It's always appreciated to hear positive feedback from our customers.

Employees worked with
TK
TODD KISTLER
MB
gravatar
Michael B.
Mansfield, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A+++++
A++++
Recommended
Employees worked with
TK
TODD KISTLER
JN
gravatar
Jim N.
Westerville, OH
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No Title
You have all my reviews. If anything ever happens that is not up to your very good standards.I will let you know.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 09/06/2019 11:00 AM

Thank you for the 5 stars!!

Employees worked with
TK
TODD KISTLER
SR
gravatar
Steve R.
Gahanna, OH
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast, Friendly, & Thorough
I received speedy service for a software upgrade and oil change. Friendliness and kindness were the attitudes of all the personnel I encountered. I received a report of all the additional options for caring for my vehicle with no pressure to fix them all. What I chose to have
repaired was handled immediately and at a great price! Thank you! AND BONUS My car was washed when brought to me:)
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 08/23/2019 06:21 AM

Thank you for the 5 stars!! We appreciate you taking the time to share your great experience with us! We hope to see you for your next service needs!!

Employees worked with
TK
TODD KISTLER
MR
gravatar
Michael R.
Delaware, OH
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Advisor that took good care of me!!!
I was greeted by a fantastic advisor as soon as I pulled. I had just moved to Columbus from Florida and he made me feel at home ?
Recommended
TODD K. from Dennis Hyundai of Easton responded on 08/20/2019 12:21 PM

Thank you for the great review. I hope all is well with you guys.

Employees worked with
TK
TODD KISTLER
SK
gravatar
Sharon K.
Columbus, OH
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Amount of time to service my car was more than reasonable
Management of the service crew it top notch. They work with the customer.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 08/23/2019 06:18 AM

Thank you for the 5 stars!! Thank you for taking the time to share your feedback with us.

Employees worked with
TK
TODD KISTLER
Verified Customer
Gahanna, OH
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Concisent
Good service.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 08/23/2019 06:17 AM

Thank you for the 5 stars!!

Employees worked with
TK
TODD KISTLER
KH
gravatar
Karen H.
Westerville, OH
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Timely, Professional service
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 08/15/2019 06:51 AM

Thank you for the 5 stars!!

Employees worked with
TK
TODD KISTLER
HT
gravatar
Harry T.
Columbus, OH
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
great service
I am very impressed with your service department and serviceman. Have been and will continue to be a long time customer. Also, glad to hear that you will be a dealer for the G 90.

Harry
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 08/05/2019 06:29 AM

Thank you for the 5 stars!! We appreciate you taking the time to share your kind words!

Employees worked with
TK
TODD KISTLER
JN
gravatar
Jim N.
Westerville, OH
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
17 years of Hyundai service.
Since I bought my first Hyundai in Florida in 2002, none of my 3 cars since then have never been serviced anywhere but Hyundai .I think that speaks for my loyalty.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 08/05/2019 06:23 AM

Thank you for the 5 stars!! Your kind words are much appreciated.

Employees worked with
TK
TODD KISTLER
JH
gravatar
John H.
Columbus, OH
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Casey Root Hyundai at Dennis Hyundai
There is no otter Hyundai I would rather go to only because of Casey he is the best of the best that you have there and I only deal with Casey because of his knowledge and dedication w his craft of dealing with the public I would highly reccomend Casey for a higher position Ever since I was introduced to Dennis Hyundai back in 2015 I knew that I was going to get the best service and only from you. This is my 3 rd Sonatafrom Hyundai And I will continue to keep buying fro you until I can’t drive anymore. So thank you very much for having Casey at your dealership and will see you in October for my next service for the fall thank you very much for taking good care of my car and as intrust you only
SSgt John W Harris
United States ??Marine
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 07/17/2019 05:47 AM

Thank you so much for the great review!! Your kind words are much appreciated, we look forward to seeing you for your next service.

Employees worked with
TK
TODD KISTLER
MB
gravatar
Michael B.
Mansfield, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A++++++++++++++++++++++++++
Great service and staff!
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 07/10/2019 09:58 AM

It's easy with great customers!

Employees worked with
TK
TODD KISTLER
LT
gravatar
Lowell T.
Pataskala, OH
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Rep.
Todd Kistler is worth more than he’s being paid, I’m sure. He didn’t stop until he solved my problem. I’m a 4 time Sonata owner- I know Hyundai service.
Recommended
TODD K. from Dennis Hyundai of Easton responded on 07/05/2019 05:28 AM

Thank you very much for the great review. I appreciate it!

Employees worked with
TK
TODD KISTLER
Verified Customer
Reynoldsburg, OH
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
great service ..
... good follow up and a nice waiting area.
Recommended
TODD K. from Dennis Hyundai of Easton responded on 06/22/2019 04:47 AM

Thank you very much for the great review. We appreciate it!

Employees worked with
TK
TODD KISTLER
KW
gravatar
Keena W.
Columbus, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Another Day in the neighborhood
It never fails. Todd Kistler is the best service advisor everrrrrrr. Always take my car to Dennis and they always get her done the right way!!!!
Recommended
TODD K. from Dennis Hyundai of Easton responded on 06/17/2019 05:26 AM

Thank you very much! Always a pleasure!

Employees worked with
TK
TODD KISTLER
DR
gravatar
David R.
Blacklick, OH
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
See Facebook
See your Facebook page for my review comments.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 05/29/2019 06:21 AM

Thank you for the 5 stars!!

Employees worked with
TK
TODD KISTLER
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.