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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Reviews of TRAVIS KUHN

CH
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Connie H.
Murrieta, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficent
Temecula Hyundai was a very pleasant experience. My son even committed about how easy it was.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/13/2018 04:08 PM

Thank you for taking care of our survey and for coming on to service your vehicle. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
Verified Customer
Santee, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
I drive here from San Diego because everyone here is so friendly.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/13/2018 03:52 PM

Thank you so very much for the great survey and for having your vehicle serviced here at Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
EC
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Eric C.
Winchester, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service like always
They have always provided the best service!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/11/2018 08:09 AM

Thank you for the kind words. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
PL
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Pamela L.
Canyon Lake, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service!
Travis was my serviceman and he was excellent! Very helpful. Also was the girl who rented me a car. Car was new and clean! I know there is a new owner and maybe that has made the difference in my service! Thanks!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/09/2018 02:11 PM

Thank you for the great survey, We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MD
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Mary D.
Temecula, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They keep my 2012 Elantra running great
All the people at Temecula Hyundai are friendly and willing to help me. They always get me answers to all my questions. All my service appointments have been a pleasant experience and reasonable priced. They keep my Elantra running great.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/09/2018 11:52 AM

Thank you so very much for the great response. We are great-full to have you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Excellent customer service in all aspects.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/07/2018 08:18 PM

Thank you very much for the 5 star review. We appreciate your business.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Employees worked with
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TRAVIS KUHN
Verified Customer
San Marcos, CA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Excellent and professional service. Will definitely go back for the next, and future vehicle services.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/03/2018 06:17 PM

Thank you so very much for the great response. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MM
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Marc M.
Wildomar, CA
2018 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I've had better service in the past
If you are going to offer the ability to make appointments then you need the staff to complete the service in the time customers appointments are made.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/01/2018 07:41 AM

I would like to apologize for the time taken on your last service. We will definitely try and be more attentive to your time in the future and get your vehicle in as soon as possible. At times we do get a delay in the vehicle that was being serviced prior to yours and it does take a bit longer to pull your vehicle in. Please let me know what I can do to help in the future. The survey is a direct reflection on Travis and his performance, I hope that we can resolve your concern and that we can have Travis earn a good 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
KN
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Kari N.
Corona, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent experience.
Your service department is well organized, well staffed and the online appointment scheduler is really nice.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/31/2018 11:37 AM

Thank you for taking the time to fill out the survey and for coming in to service your vehicle. Hope to see you again soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JD
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James D.
Temecula, CA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellant Service
As always a great job.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/30/2018 05:01 PM

Thanks for the great raving review. We appreciate you coming by to get your vehicle serviced. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MD
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Michelle D.
Menifee, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Job well done!
Took my Elantra for service. The service crew is always friendly and helpful. They took my car right away and it was finished by the time I was provided. No stress or hassle. I’ve been a loyal client for over 10 years.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/27/2018 04:00 PM

Thank you for being part of the Temecula Hyundai family. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SM
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Syd M.
Winchester, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Service
Good service. Not a long wait time.
Always friendly and accommodating.
Take you home and pick you up to retrieve your car. All very good.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/20/2018 06:53 AM

Thank you for the awesome review and the great compliments. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Menifee, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast oil change
I brought in my vehicle in for an oil change and recall inspection. I was expecting to leave it for 4 hours but it was done in less than 2! Great service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/18/2018 10:31 AM

Thank you for coming in to visit us and getting your vehicle serviced. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SA
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Shane A.
Wildomar, CA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick anid Friendly Service
Minimal wait time to check in vehicle, and my vehicle was completed witin the estimated period. My vehicle was delivered clean inside and out, which is rare at other dealerships. All staff is courteous and work as a team!!

Thank you...
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/18/2018 09:44 AM

Thank you for filling out the survey. We appreciate your business and the time taken to come visit us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
LD
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Louis D.
Temecula, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Over delivered
Promised and delivered excellent service in less than expected wait time
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/17/2018 07:14 AM

Thank you for taking the time to fill out the survey. We appreciate you coming by. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TR
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Travis R.
Winchester, CA
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Travis and the rest of the service crew do an outstanding job. I stopped in later in the day and they were able to get my oil change done and look at a warranty issue in a timely manner. And the service is always done with a smile! Thank you for the excellent service and support.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/12/2018 09:52 AM

Thank you for taking the time to fill out the survey.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Winchester, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Very helpful
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/10/2018 10:04 AM

Thank you very much for taking the survey and scoring us a great 5 star review. We appreciate your time. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
EL
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Eric L.
Temecula, CA
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
convienance and quality.
Thanks for the quick oil change and update on my sonata keep up the quality work.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/10/2018 08:08 AM

Thank you for the survey, I hope that my team would be able to earn a 5 star review on your next service. We thank you for being part of our family here at Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
SS
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Stacey S.
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2017 Hyundai Tuscon
Thank you for the great, and quick service. The vehicle is running great!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/10/2018 08:07 AM

Thank you for taking the time to fill out the survey and for scoring us an awesome 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata Servicing
Service Dept did an oil change and multi point check in 45 minutes. Excellent job!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/09/2018 05:10 PM

Thanks for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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