TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

BW
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Bobby W.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department
Our service advisor was very knowledgeable and caring.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/19/2020 06:08 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DK
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David K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great personnel, and great service.
Outstanding.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2020 07:43 AM

  We greatly appreciate you taking the time to share your service experience and kind words with us . We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JM
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Jerrold M.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Excellent Service
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/06/2020 04:54 AM

We greatly appreciate you taking the time to share your experiences with us and your kind words. We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

SS
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Sharon S.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car wash not great.
Everything is great except the complimentary car wash. Other dealerships that I have been to it came out exceptional. This is the second time that I came home and had to go over several spots they missed. And they were noticeable spots. I guess you get what you pay for........
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/04/2020 05:32 AM

We greatly appreciate you taking the time to share your experiences with us and your kind words.  I will be talking to the Detail Manager to let them know about your experience with the complementary  wash  and vacumm. 
 We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

KH
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Kelly H.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always exceptional service
From the moment you pull in with your car for service you are greeted by friendly & helpful staff. My mechanic always seems to find the issue that I am hearing or dealing with so I don't leave feeling like it's been unresolved. Dave the courtesy driver is just wonderful! And then you get to end experience with get another friendly encounter with the cashier. Tundy is my service advisor but every one of them are outstanding and and they're ready to help.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/26/2020 06:03 AM

 Thank you for taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MP
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Michael P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
In and Out
The best employee Tundee!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/14/2020 05:13 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Tunde and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SH
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Scott H.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Service Crew
Roger Young is consistently the best service advisor I've ever dealt with
Appointment after appointment after appointment.; he just gets it as far as taking care of the customer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/07/2020 01:57 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We agree, Roger always goes the extra mile to make sure to exceed your expectations while keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EB
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Ellen B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always a great experience
Outstanding from scheduling to driving away
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/05/2020 05:29 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service people are caring
Very good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/05/2020 05:28 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JS
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James S.
Athens, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Athens GA owner
Always get my Hyundai serviced in St Augustine when we are in North Florida. I find they are very dependable.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 09/25/2020 06:45 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RE
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Ralph E.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tunde is awesome. Always smiling and upbeat, and extremely informative on upcoming service to be performed.
A pleasure doing business with you guys
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/21/2020 05:54 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customer Verified Customer
Category: Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recommended

DM
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Diane M.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy
I am pleased with the service I received at this dealership
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/08/2020 05:35 AM

 We appreciate you taking the time to share your service experience and kind words with us. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JP
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Jeffrey P.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
professional and curtious
Thanks again!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 05:36 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
All In
No pressure service. As a customer I'm there for vehicle servicing not to get a sales pitch. That's why I come back.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2020 07:56 AM

 We thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DF
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Deborah F.
Green Cove Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service team
My family has bought 3 cars from Hyundai of St Augustine and we’ve been very happy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2020 02:25 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Tunde and our Service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AG
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Alan G.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
quality product and service
great quality product and personnel that I deal with. Very happy with service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2020 02:23 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MR
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Michael R.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A Small Dealership In Size But Delivers Ginormous Service!
My experience with Hyundai of St Augustine has always been extremely gratifying. From my initial 3 year lease and subsequent purchase of my Hyundai Ioniq where I was most fortunate to deal with vehicle consultant extraordinaire, George Aflleje (warm, informed, and dedicated to his clients' satisfaction) to my vehicle maintenance and service, I have always been treated like royalty. All of the Service advisors have been wonderful, but I would like to specially mention Tunde, who is more than efficient. She is knowledgeable, caring and understanding. I always feel that I am getting the best service at the best prices.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2020 02:21 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KM
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Kay M.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service!
I was very happy with the service I received when I took my car in. Everyone was helpful and friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2020 04:02 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

TG
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Thomas G.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service As Always
I have been taking my Hyundai cars to the Hyundai of St. Augustine Service Department for over 8 years and have never had a bad experience. From my experience, they have never recommended anything I didn't need and the work was always performed in a timely fashion and at a fair price.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2020 05:49 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our Service team is committed to keeping you safe and exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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