VV

Victor Vasquez

PARTS & SERVICE DIRECTOR
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 reviews)
69

KK
gravatar
Kaelynn K.
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I always receive the best service from Rodeo Hyundai. So happy that Victor found his way over here!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/18/2018 10:52 AM

Hello KK,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ

PARTS & SERVICE DIRECTOR
623-214-4121

MM
gravatar
Mario M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Manager
Helpful service dept
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/18/2018 10:00 AM

Hello Mr. Martinez,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ

PARTS & SERVICE DIRECTOR
623-214-4121

JM
gravatar
Janis M.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
TRUST AND CONFIDENCE
That is why we return when we need service. Victor helps get us the best coupons for our needs. We trust that He and the service department do what they say they are going to do.
Thanks again
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/18/2018 09:59 AM

Hello Janis,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

VICTOR VASQUEZ

PARTS & SERVICE DIRECTOR
623-214-4121

RR
gravatar
Randy R.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great to work with
They are great to work with will be back
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 11/01/2018 02:07 PM

Hello Randy,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Tucson in the future.

Thank you

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

KM
gravatar
Kris M.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil and fluids changed,
As always, extremely professional and quick to finish the job!!! I always appreciate how friendly the service advisors are and how they dont pressure you into things you don’t need based on written requirements but really more based on your personal driving methods!
Thanks again!!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 10/19/2018 06:48 PM

Hello Kris,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Elantra in the future.

Thank you

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

PP
gravatar
Pablo P.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer service.
Amazing staff always friend and get things done.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 10/18/2018 07:13 AM

Hello Pablo,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Genesis in the future.

Thank you


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

EJ
gravatar
Edward J.
Sun City West, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Service Department Is Awesome
Everyone goes above and beyond to make sure everything is ok with our Santa Fe!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 09/23/2018 08:34 PM

Hello Ed,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

DA
gravatar
Derric A.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Derric A
Great service!!!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 09/08/2018 06:58 AM

Hello Derric,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Tucson in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

RR
gravatar
Rodney R.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!
Everything was handled in a friendly and professional manner. Always impressed by the knowledge, service, and help from the maintenance team! Victor and the staff are friendly and always doing their best to make the experience top-notch!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 09/05/2018 11:44 AM

Hello Rod,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Elantra in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

AA
gravatar
Anthony A.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best place, with absolutely the best people anywhere.
I brougjt my new Elantra sport here, and my expireance by far exceeded my highest expectation. The only expireance that has out done that was the service department and the outstanding friendly, honest, and professional service members working to make my time efficient, and enjoyable. I would recommend Rodeo Hyundai to everone I know.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/31/2018 01:57 PM

Hello Anthony,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Elantra in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

DC
gravatar
Daniel C.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service and time management.
As easy as it was, came in for a oil change with no appointment. Was in and out in a timely fashion. Great customer service all round, thank you!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/31/2018 11:09 AM

Hello Daniel,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Elantra in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

NS
gravatar
Nicole S.
El Mirage, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
First time customer
Drove my Tucson up from Alaska a year and a half ago. I finally needed service beyond just an oil change. They were quick and efficient
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/30/2018 04:41 PM

Hello Nicole,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Tucson in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

Verified Customer
Surprise, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car service
Location is great. Service great.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/13/2018 05:03 PM

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

TW
gravatar
Trevor W.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Thanks Rodeo
Great service department! Knowledgible staff! Work finished on or before promised time! I will
be back! Thanks Rodeo Hyundai
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/08/2018 03:08 PM

Hello Trevor,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

EW
gravatar
Eric W.
Wickenburg, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
thank you
I really appreciate the free car wash after the service, thanks
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/07/2018 09:29 AM

Hello Eric,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

GT
gravatar
Giang T.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Victor Vasquez = Great Service
Victor has always taken great care of my car. Very professional and knowledgeable! I would highly recommend Victor and his team at Rodeo Hyundai!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/06/2018 07:31 AM

Hello Giang,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

GG
gravatar
Gary G.
Surprise, AZ
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/03/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service and location
Hyundai Rodeo performed their work as expected
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/06/2018 07:28 AM

Hello Gary,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Rodeo Hyundai
Love my new car, the dealership provides great service and has a nice waiting area, friendly and helpful staff.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/02/2018 07:37 AM

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Kona in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

KH
gravatar
Kisha H.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Mechanic shop
Excellent service
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/01/2018 08:45 AM

Hello Kisha,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Genesis in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

JL
gravatar
John L.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Everything was so clean and ever one was very nice.
Victor Vasquez is the reason why we are going there used to go to the one at the turn of river through us it's always been so helpful so respectful so we decide to follow him, everybody there that's great and they said hello ask us if you need any help everybody's doing great job.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/31/2018 02:26 PM

Hello John,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Elantra in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.