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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1663 Reviews)
45%
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1663 Reviews)
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Reviews

EJ
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Eric J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2025
Verified Review

Great driving experience!

Dives and handles like a car but works as a truck. Very stylish and comfortable. Negative points are no dials for climate control or audio so can be a distraction at times. Issue with the audio cutting out be can be fixed by a quick disconnect from battery and a slow response from the turbo engine af times.
Recommended
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CM
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Christopher M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
Verified Review

Not sure of the question

Disappointing in the leather seating material it stretches too much disappointing in the dealerships trying to fix the radio the radio has gone out three times on trips very annoying the paint chips and peels extremely easy
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MR
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Mari R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2025
Verified Review

Santa Cruz 2023

It’s a fun vehicle for me . Definitely do your research on it for me No ac in back, no phone plugs in back . The noise that it makes when you crack 1 window , I guess that’s the air balance . There’s no shield to keep sunroof noise , down . Can’t pull out in front of anyone or
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Hyundai Motor America responded on 04/19/2025 10:15 AM

Hello Mari, thank you for sharing your impressions of your new Hyundai. We continuously collect feedback from our valued owners as we develop new models and trims to best match our consumer's preferences. ^cc
NC
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Nathan C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
Verified Review

Great car. Issues,,, are the seats are very uncomfortable. Very stiff.

Seats are very uncomfortable. Hard bottoms. Long driving is uncomfortable. AWD is lacking which i thing has to do with the double clutch transmission. Not a good choice transmission for and kind off road adventure. Afraid to take it off more then a dirt road. Which defeats the point of having it. It is great in the snow though.
Recommended
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MQ
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Michael Q.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
Verified Review

Great vehicle... I loved it.

I didn't want or need a big truck. The Santa Cruz fit the bill. I loved this truck. Great technology features. It was an eye catching ride. It was rugged for little dirt roads here in Central Florida, but also quick and nimble enough for highways and interstates. Was very comfortable for around town driving, and long trips. I really loved this truck, with its sparkling black paint. But after 2 years, I sold it. If I ever need a small body truck again, I just might splurge and get the Premium version (I owned the Activity model)
Recommended
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CC
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Charles C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2025
Verified Review

Love the everything about the Santa Cruz, except engine is not good.

I have had my truck for two years now and though I love it, it has been in the shop 3 times since buying. The first time was a boot on the axel took three days to fix, second time the engine had a catastrophic failure and it was in the shop for almost 6 months. The last time it was a gas cap issue and that caused an error code, it was in an out in a day. The engine still has some drag.
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Hyundai Motor America responded on 04/18/2025 01:36 PM

Hello Charles, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
NS
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Neal S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/18/2025
Verified Review

Bad transmissions, and demon possessed electroincs.

Well designed and useful vehicle. I love everything about it except for the bad transmission, and the electronics. I can not unlock the doors unless the truck is in the mood to open, then it will not recognize the key and will not allow me to start it again, until it is in the mood to go. My dealer replaced my 1st bad transmission with another re-built bad one, and it does not work either. They say it is normal......
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Hyundai Motor America responded on 04/18/2025 11:25 AM

Hello Neal, allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
AI
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Alexander I.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
Verified Review

the utility of a truck but the comfort of a car

my wife and i wanted both a truck to haul stuff but didn't want to sacrifice the ride of a car. The Santa Cruz gives us both. We are very outdoors people, so we haul bikes, kayaks, skis with ease, yet the truck drives and feels like a car.
Recommended
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DH
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DEAN H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
Verified Review

Fun to drive, handles well; receive . of compliments on the vehicle.

Rides well, smooth and quiet. I enjoy riding in the vehicle . it handles well and is fun. The vehicle has a good amount of pick up on the highway and enjoy the driver assistance features offered. Great vehicle.
Recommended
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JF
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John F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/14/2025
Verified Review

Life-threatening danger

My 2023 Santa Cruz has gone into limp mode twice while I was driving it, once on the highway, losing power and enabling me to go no faster than 25 mph. The dealer hasn't been able to find the problem and corporate engineers have been consulted. Instead of providing me a replacement, Hyundai wants to put a data tracker in it so that when it happens again, they'll have data that might show what's wrong. Of course, there's also a decent chance they'll have data of the crash I get into when it happens again.
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Hyundai Motor America responded on 04/14/2025 08:48 AM

Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc
SB
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Sean B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
Verified Review

Cruz

Excellent truck but dealership was not that great. Had to take in three times for a leak in the sunroof. The service in it was subpar and the sunroof should have been fixed on the same day. I had to take back on a day that was rainy and the floor board and glove box had water in them.
Recommended
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HH
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Henry H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
Verified Review

Transmission problem, it delay to engage into gear

My Santa Cruz has a terrible delay when is shift into drive or reverse. It takes few secundas to lounge . I accererate and it feels like it doesn't rngage any gears. Sevetal times I almos hiy the cor behind ot infront ofe depending if Ok am up hill ot down hill. I took my car to rhe dealer and they said it needed a transmission Update but it didn't fix it. These issue may cause a accident so please I would like these issue to get fixed please. I like my Santa Ctuz so please please help me fix it
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Hyundai Motor America responded on 04/14/2025 03:22 PM

Hello Henry, thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
RR
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Randal R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2025
Verified Review

Worst piece of crap

It’s broke most of the time in the shop. Hyundia finally bought it back after 2 years. Oil pan had come loose every oil change, turbo went out, took 70 days in the shop, loaner cars were crap, a sanatorium I blew one engine which was a loaner with only 6000 miles on it, none of the drive straight down the road.
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Hyundai Motor America responded on 04/14/2025 10:15 AM

Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151 if you have any further concerns. ^cc
MJ
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Mike J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
Verified Review

Best vehicle we have ever bought.

Practically a luxury vehicle with a truck bed attached. Comfortable even after 12 hours of driving. Able to tow 5000 lbs so towing a sub-4000 camper is very doable. Really responsive for driving and has the punch to get-up-and-go if needed.
Recommended
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TH
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Tonya H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/03/2025
Verified Review

Many issues noted with this vehicle.

I experienced issues with the gas tank, the racks on the roof of the car, the truck bed cover and antifreeze all within a year in of purchase and purchase the vehicle new with only 9 Miles. Would not purchase this vehicle again or recommend.
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Hyundai Motor America responded on 04/04/2025 08:18 AM

Hello Tonya, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
MP
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Michael P.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
Verified Review

Very practical .... Does a lot of things extremely well

35000 miles and very few problems. What problems we did encounter were quickly resolved by the dealer. If you are a DIY kind of person this is a perfect vehicle to own. Servicing is straight forward and easy to preform.
Recommended
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WH
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William H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
Verified Review

TOTAL USE VEHICLE

IS A GOOD SMALL PICKUP AND A GREAT VEHICLE TO RUN AROUND TOWN AND GROCERY SHOP IN CROUDED PARKING LOTS. JUST AN ALL AROUND GREAT VEHICKE FOR OUR NEEDS. EVERY HOMEOWNER NEEDS A PUCKUP OF SOME SIZE. I LIKE THE SIZE , MANURAVABILITY, ECONOMY AND DRIVEABILITY OF MY CRUZ
Recommended
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SV
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Sandy V.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
Verified Review

Love, love, love this truck!

Great vehicle! Perfect for me. Drives smoothly and I can keep it clean inside because the small truck bed handles anything oversized or messy. People frequently stop me to tell me that they love the stone blue color too. Attractive and functional.
Recommended
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KN
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KRISTEN N.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
Verified Review

BEST CAR EVER

This vehicle is spectacular. It meets all the needs of an SUV and combines it with the truck bed for utility. Smoothest drive of any car I've owned. All equipment is easily accessible while driving.
Recommended
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SL
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Stephen L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
Verified Review

Quality, performance, economical

Best small vehicle i have owned. I drive a lot, and I need comfort and economical transportation this fits those items very well. Would have liked a few of the options not on this one but overall, very pleased.
Recommended
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