Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3379 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3379 Reviews)

Reviews


MM
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Michael M.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2018
Verified Review

Electrical nightmare!!!! Otherwise a decent car!

The CD Radio Blue Tooth had a short early in our ownership which Hyundai refused to replace. Fortunately we bought a bumper to bumper warranty. The engine burst into flames when taken to a service car. The car looks great, rides nice and gets great gas mileage. HOWEVER, DO NOT BUY HYUNDAI!!!!
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JP
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JOSEPH P.
2013 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2018

Hard ride & noisy

I bought this car new, and since day one I called about. the tire noise , and was told it will go away. Now 5 years later & only 17,000 miles I still have the problem. Also the hardest riding car I ever owned . Please Hyundai help me?
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AT
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Annie T.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2018
Verified Review

Quality has gone down

We bought two Sonata Limited in 2008. I loved both cars. Bought another in 2013 and it's nothing like the first two. The car is so loud you can hardly talk or hear the radio. The seats are so small, cheap and very uncomfortable. Everyone that rides in the car complains of back aches. The other cars had comfort and quality. This one does not. I would never buy another Hyundai. Also, it lets all outside odors in really bad.as
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Hyundai Motor America NCC responded on 08/09/2018 02:36 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

GG
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Gregory G.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/16/2018
Verified Review

Hyundai Sonata Issues

several recall maintenance has had to be completed-do not trust the reliability of the Hyundai. Without my extended warranty I would have to expense unreasonable amount of service repairs-the service team is great when you are there but do not timely return messages and the website for service is not user friendly-hard to get ho,d of a service advisor over the phone
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Hyundai Motor America NCC responded on 08/16/2018 12:17 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

LC
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Larry And C.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/27/2018
Verified Review

To many recalls

We bought the car as a certified pre-owned and about two weeks later we got a notice that the car has an engine recall that will not be fixed unless it failed. We even went back to the dealership about 6 months later and wanted to trade for a new car and we were offered 8000.00 dollars less than we paid for it. They said it wasn't worth much because it had an engine recall.
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Hyundai Motor America NCC responded on 08/28/2018 08:35 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

LL
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Lynn L.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/04/2018
Verified Review

CHEAP CAR

I will never buy a Hyundai again after the experience I just went threw after blowing my motor at 59,000 miles. 4 weeks to get my car back & all the BS I had to deal with to TRY to get a rental etc. How do I know this is a NEW MOTOR?
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Hyundai Motor America NCC responded on 09/04/2018 10:05 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

SW
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Shirlise W.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/05/2018
Verified Review

Hyundai Sonata

Was the best vehicle until my engine blew has me skeptical about keeping all three of my vehicles that I purchased from you all the service is poor. You would expect that they would have done a mass recall.
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AL
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Ali L.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/08/2018
Verified Review

Don't buy a Sonata

I don't like my Sonata the seat don't go back enough if you have long legs and to many recalls and the brakes system is terrible make a lot of noise even when you have new brakes and sorry sound system
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Hyundai Motor America NCC responded on 09/10/2018 10:38 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

KM
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Keevin M.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/18/2018
Verified Review

Hyundai Sonata

This is the worst car I’ve ever owned! I’ve owned everything from American to Foreign cars and this has been the worst!! So many quirky things have happened from lights not working to engine failure, all in less than five years. I have no plans to EVER purchase another Hyundai.
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MR
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Marie R.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/03/2018
Verified Review

Detailing service

Brought my car in for detailing was not happy with the service they broke my turn signal they did not clean my trunk will not recommend anybody to go the app for that type of service and I will not be bringing my car there ever again.
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DS
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Deborah S.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/27/2018
Verified Review

Falling apart after 4 years

My car is falling apart after 4 years. Crack down dashboard, steering wheel material falling off, clanking noises, wheel well very noisy. I have tried to get it fixed but they say nothing is wrong with it.
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MM
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Michael M.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/04/2018
Verified Review

Terrible

If you like recalls, constant problems and frequent trips the dealership this is the car is for you. You should see my maintenance folder with all my recalls, maintenance receipts. Always some sort of problem. If i did not buy the easy care warranty I wouldve had been close to spending just as much on maintenance as i did to buy the car
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KB
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Karen B.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/05/2018
Verified Review

Sonato

I purchased my car brand new with intent of not having to deal with repairs and have it for 10+ years. Well I’ve had this car in more than any used car or new car I’ve ever owned. All covered but not the point I’ve been towed 3 times. I’ve had something wrong after 3 years to do with engine then alternator died then battery died then car seized this year thank god I wasn’t driving on freeway or moving when happened I would be dead happened at stop light. So new engine then my car had been making weird noise in front, axel problem and washer in steering area. I don’t feel safe in my car, oh and not to mention all the recalls!!!
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EL
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Eugene L.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2019
Verified Review

Avoid purchasing at Sansone at all cost.

Sansone auto mall is a master at endlessly redirecting callers (I believe the proper term is being pushed from pillar to post) to avoid accepting responsibility for proper auto maintenance. When I spoke with a Hyundai service manager, Mr. Rob Gaudio, he responded to me arrogantly and flippantly, and left me completely dissatisfied with the solution he suggested. Apparently Sansone doe not want to take responsibility for the Hyundai vehicles they sell. And the repair/service department is considerably less than satisfactory in dealing with electronic issues that seem to be intractable. I would strongly advise anyone who is considering purchasing any type of vehicle from Sansone Auto Mall to reconsider. I certainly will never purchase another vehicle from Sansone. Caveat emptor!
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EB
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Ebony B.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2019
Verified Review

Poor car

I will never buy another Hyundai again. The car is okay. It constantly have recalls and It always smell like it’s burning. The car runs really funny. It’s veru loud and now the speed of the car never accelerates. I complained to the company and they said it was nothing wrong with the car but I can definitely tell the difference. The car is just cheap. I’m going back to Dodge.
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BR
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Barbara R.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/17/2019
Verified Review

I would never buy this style of car again

Never will buy this type of car again too low to the ground the gears get stuck not good on gas hear the wind while driving not enough of other features for the price can't download music while in the car not enough sternwheeler room too low
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SC
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Stephen C.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/28/2019
Verified Review

Absurdly bad engine issues go on and on and on.

I love the vehicle, it's the best one I've ever owned, nice looking, comfortable, fun to drive, etc. etc. Unfortunately all this is ruined by the constant specter of an engine slash crankshaft issue that just gets worse and worse as more information gets out. In a nutshell there are multiple year, multiple model, issues including my 2013 Sonata, that put driving them at risk of having the engine seize on the freeway or on the streets. Apparently the exact same issue went of for years without being fixed at the factory. Inexcusable! The last recall did install some new software that is designed to give the driver at least a bit of warning before it seizes; a step in the right direction, but a new engine/crankcase would be the correct and ultimate fix.
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KM
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Keevin M.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/01/2019
Verified Review

Worst vehicle I’ve ever owned

I have owned almost every brand of car made and this car has been the worst I’ve ever experienced from engine failure to vinegar smell coming through vents that causes me to keep the filters changed regularly. I don’t plan on ever purchasing a Hyundai ever again!
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NR
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Neacoel R.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/10/2019
Verified Review

Recalls

The amount of safety recalls keeps my insurance to high and really not feasible. The car is a great car and will last forever but unfortunately I had to get the year of all safety recalls ir has been my engine air bags seatbelts brakes steering wheel and eletrical ..
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JW
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Jessica W.
2013 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/10/2019
Verified Review

Poor quality

First and foremost, the quality and degradation of my 2013 model Hyundai Sonata GLS are of concern ---- as this car has had multiple recalls and is demonstrating wear and tear that seems premature for its lifetime. The following parts started to fail in as early as 2014. To name a few of the issues: the brakes and rotors had to be replaced, the seat belt buckles have had jams caused by cold weather, the button to open the trunk has permanently jammed (is unable to be opened using the button located within the car), the remote to unlock the car stopped functioning (I replaced it 3-4 times within 2014 alone until I finally resorted to manually unlocking/locking my car doors), the antenna most recently fell off, the steering has problems, the door locks fell of under warranty, the drive belt is worn out and has a noise, the wheel has required alignment multiple times and cannot be completely aligned, the drive belt tensioner is worn out, the top engine/throttle has been diagnosed with needing a cleaning, both of the turn signals went out and had to be replaced, the brake lights went out and had to be replaced, and the headlights have gone out twice. These issues are separately documented issues I have kept record of aside from the multiple safety recalls that have been issued (six to-date) including: seat belt: front anchor, seat belt: pretension, engine and engine cooling, airbags, power train: automatic transmission, and engine bearing wear (“Excess metal debris may have been generated from factory machining operations. The debris can be forced into the connecting rod oiling passages, restricting oil flow to the connecting rod bearings and increasing the potential of premature bearing wear. The condition would cause the vehicle to stall while in motion, increasing the risk of a crash.”)
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Displaying reviews 21 - 40 of 3379 in total

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