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SureCritic / Makes / Hyundai / Sonata / 2023

2023 Hyundai Sonata

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(555 Reviews)
46%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(555 Reviews)
Write a Review

Reviews

WC
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WILLIAM C.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/04/2023
Verified Review

2023 Sonata

I only have 400 miles on the vehicle. It is much too soon to have developed a comprehensive opinion of this vehicle. Based on passed experience with earlier models of the same manufacturer, I am waiting to share my review.
Recommended
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KF
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KASSANDRA F.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/22/2023
Verified Review

Average

Car gets me from A to B but was not technically what I wanted or was looking for. My ex-husband more or less forced me into this purchase against my wishes which is of no fault of the vehicle itself and my review does not reflect that. I think for a new vehicle it is average but nothing really pops out to me as over the top or substantially better than other new vehicles on the market except the dealership staff was great and the purchase experience was exceptional.
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AF
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ALYSSA F.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/16/2023
Verified Review

2023 Hyundai Sonata

I bought this car exactly a year ago, and I was so excited and truthfully really enjoyed it. Maybe only 4/6 months in my car broke down. It was not driveable and it took almost a week for them to get around to fixing my car. That’s okay, expect I was not allowed a rental car because I’m only 19. I have to get to work, you sold me a brand new car, but cannot give me a rental car when my NEW car broke down? Not only did it break down, but in the last month I noticed that occasionally my control panel on the driver side window will quit working. The lights will turn off and you cannot roll any windows down or up, and you cannot lock or unlock the car from that door. Frankly, it’s really disappointing and I wish I got a different car.
Recommended
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Hyundai Motor America NCC responded on 11/16/2023 12:27 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
NJ
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NEWBILL J.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/16/2023
Verified Review

Not sure what to say

Basic transportation. If you just need a vehicle to drive for a few years till warranty is about up that is affordable, buy this car. If you have a few more dollars there are others with better quality.
Recommended
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CH
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CHRISTOPHER H.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/23/2023
Verified Review

Rattles is the only things that prevents a five star rating.

This car has been absolutely perfect. Comfortable. Great power. Great gas mileage. Huge trunk. Plenty of interior room. Excellent sound system. Everything. But the rattles. Oh my god the rattles. This thing rattles just looking at it funny. This thing rattles just idling sometimes. This thing rattles in my dreams. If I could lemon law a car for rattles it would have been gone a long time ago.
Recommended
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Hyundai Motor America NCC responded on 11/27/2023 03:24 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
JG
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JANINE G.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/24/2023
Verified Review

Disappointed with the issue I had within the first year.

Overall performance is good; however, I had a terrible experience when the car broke down within the first year if my lease. It was a frightening experience with my grandchildren in the car. The car was fixed since then and had been working fine.
Recommended
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Hyundai Motor America NCC responded on 11/27/2023 12:34 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
SE
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SEAN E.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/01/2022
Verified Review

My car is no longer reliable. I on vehicle for two weeks before it shut down on me on my way to work. I had to call out of work lose money and my car. I haven’t been helped correctly and would like my car replaced.

My car is no longer reliable. I only had the vehicle for two weeks before it shut down on me on my way to work. I had to call out of work lose money and my car. I haven’t been helped correctly and would like my car replaced.
Recommended
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Hyundai Motor America NCC responded on 11/01/2022 11:42 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
MM
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MICHAEL M.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/16/2022
Verified Review

The headrest is killing me

Everything else about the car is overshadowed by this one problem. The headrest pushes your head about 3" too far forward, and I literally arrive in pain if I drive more than 20 minutes. The headrest is not adjustable. Until I find a third party solution, I will be in regret mode for not realizing this during the test drive.
Recommended
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BB
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BRANDON B.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/27/2022
Verified Review

Broke down before 1st oil change

Car exceeded expectations until around mile 2700 when without warning it didn’t start one morning. Dealer says fuel pipe/pump broke, and needed to order parts to replace. My brand new car has been there for two weeks now, still awaiting repair.
Recommended
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SC
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SILVESTRE C.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/23/2023
Verified Review

Vehicle feels like it needs a tune up and it’s new

Vehicle rattles when it comes to a stop and at take off at first I thought I wasn’t driving it properly and then I thought It only rattled when I would put it on stop mode but it does it any way and it’s automatic
Recommended
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Dakota H. responded on 02/24/2023 07:24 AM
We're very sorry to learn of your experience, Silvestre. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
JR
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JOSEPH R.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/23/2023
Verified Review

Comes with excessive rattling

It has excessive rattling and chemical odor smell. I'm not happy with the build quality at all. I want the issue fully resolved with the interior rattling noises. Dealer said I can sell my car to carmax to get highest price and they'll match it. I'm extremely sad with quality of my vehicle. I put down 24k for my new vehicle and I feel like I lost it with a bad quality vehicle.
Recommended
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Hyundai Motor America NCC responded on 04/24/2023 10:58 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
JS
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JEAN S.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/27/2023
Verified Review

I bought this car bran new. After driving 3 weeks it broke down. Bad fuel injector. I bought extended 10 year warranty. Roadside assistance was awful. I sat along side of the road 5 hours

I bought this car brand new. Within 1,400 miles the fuel injector went out on it. I was broke down along the highway. Roadside assistance took 5 hours to pick me up. Than it was 7 days to get my car repaired.
Recommended
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JS
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Jean S.
2023 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/27/2023

Not happy with Hyundai

I bought this vehicle brand new. After 1,400 miles, the fuel injector went out on it. Now the vehicle doesn’t shift like it used to. It hesitates multiple times. When my car broke down and I called for Hyundai roadside assistance, they quickly responded to get help but no one showed up for 5 hours !!!
Recommended
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SC
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SPENCER C.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/06/2023
Verified Review

I’ve had more issues with this vehicle

To many issues with this vehicle it has spent more time in the dealer shop that it should have being a new vehicle. It needs new tires already at 18K miles. Needed new brakes. I’ve had so many issues with it.
Recommended
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Hyundai Motor America NCC responded on 10/06/2023 02:28 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
SR
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SHELLEY R.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2022
Verified Review

Broke down in brand new Hyundai Santa, only had a few weeks.

Broke down yesterday evening after having a few weeks.Car place closed until tomorrow Monday morning,I will contact car place per email today and by phone tomorrow Monday morning as soon as they open tomorrow.
Recommended
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Hyundai Motor America NCC responded on 10/18/2022 07:45 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
KK
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Kelly K.
2023 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2022

Broke down yesterday evening after having a few weeks.Car place closed until tomorrow Monday morning,I will contact car place per email today and by phone tomorrow Monday morning as soon as they open tomorrow.

Broke down yesterday evening after having a few weeks.Car place closed until tomorrow Monday morning,I will contact car place per email today and by phone tomorrow Monday morning as soon as they open tomorrow.
Recommended
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YL
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YOUNG L.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2022
Verified Review

Lee's

Dealership didn't informed honestly information at the beginning and I didn't know they have 3 days like or dislike program even I went to Dealership for the break issues on next day. I wished I was informed with honesty information
Recommended
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Hyundai Motor America NCC responded on 10/31/2022 09:37 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
LC
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LEANETTE C.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/01/2022
Verified Review

Terrible dealership unsafe car.

I am very unhappy with this car. It does not feel like a safe family vehicle. Car was being towed back to the dealership before the first payment was made.The offered roadside assistance does not do all that they say.
Recommended
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Hyundai Motor America NCC responded on 11/02/2022 07:02 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
JG
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JOSE G.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/08/2022
Verified Review

Car broke down not even a month after taking it home. In the shop and don't know whats wrong yet

Car broke down not even a month after taking it home. In the shop and don't know whats wrong yet. Been to the dealer where i purchased my car but they seem to not have a concern for my dissatisfaction
Recommended
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Hyundai Motor America NCC responded on 11/08/2022 07:35 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
BM
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BRENT M.
2023 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2022
Verified Review

Engine and suspension issues

Engine and suspension issues. Suspension is weak especially in the rear. Engine is very loud makes different sounds. I don’t I would never purchase another Hyundai have much else I to say about this the car is poorly made.
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