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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

JW
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Janice W.
Jefferson City, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service and friendly
They do the service that we ask for, if they find another problem, we are told what it is and the cost. We have faith in everyone that work there.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/25/2021 06:52 AM

Thank you for taking the time to give us feed back! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
BW
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Beverly W.
Columbia, MO
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Andrew in service dept
was geat
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/22/2021 06:56 AM

Thank you for taking the time to give us some feedback!

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
Verified Customer
Springfield, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service
Very quick service. In and out in less than 20 minutes for an oil change and tire rotation. Wow!
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/16/2021 11:40 AM

Thank you for taking the time out of your day to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
RH
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Ronald H.
Columbia, MO
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/11/2021
Service Type: Repair
Category: Service
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 03/22/2021 06:32 AM

Thank you for your feedback sir.  Our general manager is currently pursuing a variety of options in hopes to alleviate your concerns.

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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ANDREW A MOELLER
JJ
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Justin J.
La Plata, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Thank You
Great Work
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/11/2021 06:19 AM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
DP
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Douglas P.
Montgomery City, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Scheduled maintenance
I have been taking my vehicles here since 2015. I feel like they take as good care of my vehicles as they do their own. They thoroughly evaluate the condition of my vehicles and make appropriate recommendations based on their evaluations. I continue to get exceptional service and will definitely return.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/10/2021 05:46 AM

Thank you for taking the time to give us some feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
Verified Customer
Eureka, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
The service is great but I live a hundred miles away so it's likely that my next service will be a local Hyunai dealer.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/11/2021 06:20 AM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
CE
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Christy E.
Columbia, MO
2016 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
verified customer Verified Customer
Category: Service
Customer service
Attending to the needs of the customer are evident and appreciated !
Recommended
Employees worked with
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ANDREW A MOELLER
CE
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Christy E.
Columbia, MO
2016 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
verified customer Verified Customer
Category: Service
Customer service
Attending to the needs of the customer are evident and appreciated !
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2021
Service Type: Repair
Category: Service
Great customer service
My main Kudos goes to Danny Hammack and his proactive behavior in getting my car in and serviced via Hyundai ......I purchased my Tucson through he and his team (Trent) and within a week it was in need of service ....he arranged the tow from my house and also provided a loaner vehicle ....delivered to me at home...while the car was being serviced. My car was then returned to me upon completion of repairs ....to my home as well as washed . Now that’s what I call customer service! I am really appreciative of the Hyundai team that was responsible for the quick and efficient repairs !!??
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/05/2021 12:38 PM

Thank you for taking the time to give us feedback! I have left you a voice mail, if you wouldn't mind giving me a call back i would really applicate it! 

Meranda Dodson 
573-388-8531

Employees worked with
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ANDREW A MOELLER
RG
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Robert G.
Fulton, MO
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service department I've ever used!
The Service Staff always greet us by name even if we aren't scheduled for service. They are so thorough in the maintenance of my two Hyundai Santa Fe SUV's, it's like I've got the luxury of a maintenance free vehicle!
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/05/2021 12:41 PM

Thank you for taking the time to give us some feedback! 

Meranda Dodson
573-388-8531

 

Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great customer service! All staff very friendly. Service Department always greets you with a friendly welcome!
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/01/2021 06:43 AM

Thank you for taking the time to give us some feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
DB
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David B.
Warsaw, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service
I highly recommend Joe Machens Hyundai if you are looking for a new vehicle or just need your vehicle serviced. Their staff on both sides (sales, service) are outstanding. Both sides work together impeccably to make sure their customers experience is pleasant. The shop is clean the mechanics take care not to get grease or dirt on your vehicle. Our Sales person Daniel O'Brian always makes a point of saying hello when we take the car in for service. He is he best of the best when it comes to professionalism. He knows his product inside and out. We just bought our second Tucson from this young man and would highly recommend him if you are looking for a new or used car. We love our Hyundai. I will never go to another dealership other than Joe Machens Hyundai.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 02/24/2021 07:56 AM

Thank you for taking the time to give us feedback!

Meranda Dodson 
573-388-8531

Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2008 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great place
Great place to take my car. They’re usually quick and explain what needs to be fixed and what work has been done.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 02/18/2021 05:58 AM

Thank you for the feedback! I'm sorry you had that experience at our store. If you would like to speak over the phone about your experience, then i would be more than happy to talk with you! Our number one priority is making sure our customers leave our service department happy, and understanding of the work done on their vehicle.

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
BW
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Barbara W.
Columbia, MO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Trustworthy Care
Sales and service are great. Not pushy and provide necessary service but will decline service options if not necessary. Very trustworthy staff.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 02/17/2021 05:54 AM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Columbia, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Timely, courteous service
Never had any problems
Recommended
MERANDA D. from Joe Machens Hyundai responded on 02/10/2021 02:03 PM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
SS
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Solieman S.
Columbia, MO
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
4
4
Recommended
MERANDA D. from Joe Machens Hyundai responded on 02/10/2021 09:15 AM

I really enjoyed speaking with you! Thank you for taking the next to speak with me and give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
DM
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Darren M.
Columbia, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Seemed very organized and didn’t have to wait long for my service to be done. Been coming here for over 8 years.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 02/04/2021 02:31 PM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Columbia, MO
2020 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A nice place
Workers very extremely nice. 2 sections to sit in for the waiting area. Everyone super friendly and welcoming.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 01/26/2021 01:05 PM

Thank you for taking the time to give us some feed back! 

Meranda Dodson
573-388-8531

Employees worked with
avatar
ANDREW A MOELLER
JM
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James M.
Columbia, MO
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Usual good service
I had a typical experience with the service department. It is professional and thorough.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 01/25/2021 06:08 AM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
JP
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Jon P.
Kirksville, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people
Easy to work with and professional
Recommended
MERANDA D. from Joe Machens Hyundai responded on 01/20/2021 09:33 AM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
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