CA

Cheyanna Angevine

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

AK
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Andrea K.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service
I brought my car in for window tinting and maintenance after a 1600 mile trip. The service team was quick and courteous.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/08/2019 10:13 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

PS
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Peter S.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Friendly, expert advice and service.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/08/2019 06:34 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

Verified Customer
Sun City, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Good service as always
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/07/2019 10:54 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

AE
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Alicia E.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
The employees were helpful and didn't make me wait long for the oil change to be done.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/04/2019 10:24 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

DA
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Daisy A.
Wittmann, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!!
I recently had my Elantra serviced and Cheyanna took excellent care with me. She also helped me connect my phone to the car again and it worked perfectly!! Her ability to address my issues and handle them in such a supportive way made me want to tell everyone that she was very special and made my day stressfree!!!
Daisy Anderson
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/04/2019 10:24 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Update
They were extremely helpful.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/02/2019 03:35 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

YC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
Cheyanna Angeline was very courteous and helpful.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 08/01/2019 03:18 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Exemplary service department
I've had a few minor issues with my used Hyundai but as it's Certified, I've never had a problem getting my vehicle fixed. I have never waited an inordinate amount of time for my car to be repaired, on the contrary they get me back on the road quickly and the Service staff are great about communicating with you throughout the process. Special shout out to Cheyanna who was very dilligent and pleasant to interact with. Excellent customer service from her. She, along with every other staff member I encountered treated me extremely courteously and are genuine and professional.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 08/01/2019 03:14 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree! Thank you also for your feedback, I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
' fast and efficient
Fast and efficient service
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 08/01/2019 03:13 PM

Thank you for taking the time to complete the survey and a great review of our service department! Our dealership aims to deliver  the highest quality vehicle care. We love to hear about these positive experiences I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Ioniq in the future!


Verified Customer
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to go!
Great place to go for a service. They have waters, popcorn , donuts and other things while you wait. Great staff!
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 08/01/2019 03:10 PM

Thank you for taking the time to complete the survey and a great review of our service department!  We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

BS
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Brittni S.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a great experience
Always a great experience!!
Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/29/2019 10:17 AM

Thank you Brittni for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!


Verified Customer
Glendale, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The people are very nice but attention to detail suffers
The attention to detail suffers in the condition that the car is returned. People are very nice and the facility is great.
Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/29/2019 10:25 AM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Accent in the future!

Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/29/2019 10:27 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Accent in the future and earn a 5 star rating!


DH
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David H.
Sun City West, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service writer was excellant.
Customer service was the best part, she was friendly, straight forward, informative, and actually listened to me.
Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/24/2019 10:59 AM

Thank you David for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Genesis in the future!


DA
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David A.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous and quality service.
The staff is very caring, knowledgeable and friendly. The service on the vehicle is thorough and dependable.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 07/20/2019 09:19 AM

 

I wanted to reach out to you and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree!  Thank you also for your feedback, I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future

Hannah Moncada
Business Development Coordinator
623-214-4100 Ext 4154

Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Great service ?
Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/18/2019 05:22 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Elantra in the future!


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very pleased
So far I have been extremely pleased with this dealership and will return their first for all service and warranty work as well as picking out my next vehicle when the time comes.
Not Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/17/2019 04:00 PM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree!  We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!


JD
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Judith D.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellence
This dealership has been a joy to work with. Bought my beautiful wheels 2 yrs ago and I'm still in love with it. Service is always great. Very customer friendly.
Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/17/2019 04:20 PM

Thank you Judith for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!


Verified Customer
Sun City, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very personal !!
They were so friendly, personal, efficient, honest, timely, & even vacuumed my car before returning. Lobby was great, donuts, coffee, all excellent. Loved it !!
Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/17/2019 04:21 PM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!


MP
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Marsine P.
Buckeye, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
40k Mile Inspection
The price was a little high but I expect that at a dealership. Other than that the service was excellent and my service host was great
Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/16/2019 04:58 PM

Thank you Marsine for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!


JD
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Jeffrey D.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership
All the staff are very helpful and communicative. I love taking my car here for services like oil changes. It's like a mini vacation hanging out in their nice waiting area.
Recommended
Hannah M., BDC from Ken Garff Hyundai Surprise responded on 07/16/2019 02:14 PM

Thank you Jeffrey for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Santa Fe in the future!

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