DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

PM
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Phillip M.
Satsuma, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
great job
Everyone was professional and nice and got the service done in a timely fashion.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/15/2018 08:21 AM


 Thank you for taking the time to share your service experience with us. Our service team enjoys reading our guest's replies.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JG
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James G.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
exellent service
friendly, efficient and timely service. well done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2018 08:53 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DH
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Dorothy H.
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Overall good customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/12/2018 10:30 AM


 Thank you for sharing your service experience with us. Please let us know how we can earn that 5th star on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Satsuma, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
routine service and estimate of performance problem
routine service is good; a second opinion is recommended for expensive and extensive repairs
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/12/2018 01:47 PM


 Thank you for sharing your service experience with us. Danny, your service advisor will be reaching out to you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JD
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Joan D.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cell phone
The could not sync-up my cell phone with my 2018 Sonata !!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2018 11:43 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. Our apologies for your cell phone not being 100% compatible with the vehicle.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MD
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Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly & personalized service
Good customer relations is always important. Very friendly customer service staff in that regard.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/07/2018 12:46 PM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RA
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Robert A.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Joe King
Joe King is the best!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/06/2018 01:05 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Longwood, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Nond
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/07/2018 08:26 AM

Thank you for sharing your service experience with us. While we strive to provide an excellent service experience to all of our wonderful guests, it looks like we missed the mark. Our sincere apologies and Danny, your service consultant will be following up with you.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AB
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Anthony B.
Satsuma, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
outstanding service
service was taken care of ahead of time with speed and efficency
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/02/2018 06:47 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thorough service
Quick service and everyone is very nice. Cookies to eat, and cokes, water, and tea and coffee.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/02/2018 06:44 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EY
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Edward Y.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
MEYANSICK
Excellent customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/02/2018 06:42 AM


 Thank you for sharing your experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MS
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Matthew S.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service place in town
The people who work in service are very friendly and helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2018 01:45 PM

Thank you for sharing your service experiences with us and your kind words. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MS
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Michael S.
Clintwood, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service and even better people
Another great visit to this car dealership. Superior service, great people and professional work. One never has to worry about your vehicle here and today that is very rare.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2018 04:25 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

EL
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Eugene L.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service
service ' speed, efficiency,helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2018 05:30 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JC
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John C.
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Done on time.
I arrived for my appointment and added a rotation. Out within an hour. Thank you!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 11:59 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Service performed quickly and competently
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 05:56 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JB
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John B.
Palm Coast, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
A simple oil change go bad
Their ineptness almost got me in an accident.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 05:53 AM

Thank you for taking the time to share your experience with us. Our sincere apologies for the level of uncharacteristic service you received. We will be following up with you and again appreciate you bringing this our attention.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MC
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Marie C.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine Wows Again
Can't say enough about this dealership. Everyone is friendly and professional, and service is completed right the first time. I've always had my 2013 Elantra serviced there, and always will. My next car? Another Hyundai. My dealership? Hyundai of St. Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 11:58 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car
my car was serviced here
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/22/2018 06:00 AM

Thank you for the 4 star rating and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star rating on your next visit.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


DR
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David R.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and clean
Better than other dealers I have been too
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/21/2018 08:09 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

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