Business Solutions
SureCritic / Hyundai Dealer / St. Charles Hyundai / DON MCELREA
DM

DON MCELREA

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(188 reviews)
58

Reviews of DON MCELREA

Verified Customer
Saint Charles, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great, friendly, professional Service Advisor
Our 2013 Santa Fe needed a new engine and the service advisor that we were working with did an excellent job communicating the issue with Hyundai to get the replacement done. Very courteous and professional.
Recommended
Bob R. from St. Charles Hyundai responded on 02/19/2019 05:04 AM

Thank you for the great review ! we appreciate your business ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Verified Customer
Old Monroe, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
.
.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/19/2019 05:07 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
JM
gravatar
Judith M.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Knowledgeable and Helpful Service Advisors
I had my vehicle in recently for some scheduled maintenance that needed to be done. It was completed fairly quickly in the time I had been told it would take. The service advisor (Tyler) was really great in working with me so I could use a competitor's discount coupon that I had brought in with me. I really appreciated him doing that.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/08/2019 05:16 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DM
DON MCELREA
CS
gravatar
Carole S.
O Fallon, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Everyone is always so helpful and knowledgeable
Recommended
Brad D. from St. Charles Hyundai responded on 02/06/2019 12:33 PM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
JJ
gravatar
Joyce J.
Saint Peters, MO
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
I was pleasantly surprised that Hyundai offered to pick up my car and bring me a rental to use until my car was finished.
It didn't take very long but I had errands to do and had to use the car.
I have already recommended my Hyundai to other people for service as well as sales.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/29/2019 02:32 PM

Thank you for the positive review. We hope to make your next visit a 5 star visit.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
WK
gravatar
Willard K.
O Fallon, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best Auto Dealer
I have been a satisfied customer since 2004 and have nothing less than superior service from sales through service. Would not consider going to another car dealer in this area. Have purchased 5 Hyundais and will purchase my next one here when the time arises.
Recommended
Brad D. from St. Charles Hyundai responded on 01/29/2019 02:21 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
LK
gravatar
Linda K.
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Your service dept as all taken care of my needs I have a 2003 and a 2009. So for 16 years your service dept has taken care of all my needs Tom Kriegermeier
Bye the way the 2003 has never had to have anything done to it other than regular maintenance
Recommended
Bob R. from St. Charles Hyundai responded on 01/28/2019 04:56 AM

Thank you for the great review ! we appreciate your continued business with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
GF
gravatar
George F.
O Fallon, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
Excellent
Recommended
Brad D. from St. Charles Hyundai responded on 01/28/2019 12:34 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
SS
gravatar
Shari S.
Saint Louis, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great job!
Always friendly, courteous and helpful!
Recommended
Bob R. from St. Charles Hyundai responded on 01/22/2019 02:48 PM

Thank you for the great review ! your business is greatly appreciated  !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
DM
gravatar
Donald M.
Dardenne Prairie, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
They meet their estimated completion time.
Recommended
Brad D. from St. Charles Hyundai responded on 01/23/2019 01:05 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Verified Customer
O Fallon, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Very friendly and fast!
Had a fluid change out and they fixed a recall. Offered me a service car but gave them a time to be ready by and they were 30 minutes ahead of that.
Recommended
Brad D. from St. Charles Hyundai responded on 01/14/2019 11:26 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
WH
gravatar
William H.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Perfect!
Absolutely perfect service, on-time, and well under the quote!!
Exactly as I would have wanted it!!
Recommended
Bob R. from St. Charles Hyundai responded on 01/14/2019 04:59 AM

Thanks for the great review ! its always a pleasure taking care of you and your Sonata !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
WG
gravatar
Wayne G.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service and knowledgeable sales people.
Great service and sales people that know what there doing like Ben Macormic.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/10/2019 10:34 AM

Thank you for the positive feedback! We appreciate your business and look forward to see you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
DC
gravatar
Dale C.
Foley, AL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Great
Recommended
Brad D. from St. Charles Hyundai responded on 01/07/2019 02:54 PM

Thank you for the great five star survey. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
SW
gravatar
Steven W.
Saint Charles, MO
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/24/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
friendly people
I am satisfied with almost everything, except an issue brought to my attention about my front tires. The service man said they are in need or replacement already. These tire havve less than 18,000 miles on them. I felt like this should be covered under some kind of warranty, but was told not so. These tires must of been of inferiorr quality from the factory or they are just cheap tires. On my other vehicles i always use Plaza Tire, I had an the same issue with some tires I bought there and they replaced them for me, they could not believe they went bad so fast. We put very little miles on our auto's and take very good care of them. I might have to rely on Plaza. Thank you. Steven Williams. (e-mail:williamssteve3249@sbcglobal.net)
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 12/26/2018 12:12 PM

Thank you for the survey. We appreciate your business here at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DM
DON MCELREA
RD
gravatar
Raymond D.
Saint Peters, MO
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance
I have oil changed every 3000+ miles. No one else has ever changed the oil. I do get brakes, front alignments, tires & some other maintenance elsewhere for pricing. I am passed my warranty miles for problems.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 12/26/2018 04:55 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DM
DON MCELREA
JE
gravatar
Jack E.
Lake Saint Louis, MO
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Auto!
Our car is a great auto! The very few problems that we have had during the 5+ years since we bought it have been dealt with promptly, courteously, and to our complete satisfaction!
Recommended
Bob R. from St. Charles Hyundai responded on 12/19/2018 04:53 AM

Thank you for the great review ! we appreciate your business .we are always here to keep your HYundai running great ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
KL
gravatar
Kenneth L.
Saint Louis, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
honesty and timely response
I've always found the dealership to be courteous and informant about my vehicle.
Recommended
Bob R. from St. Charles Hyundai responded on 12/19/2018 04:53 AM

Thank you for the great review ! we appreciate your business and look forward to your next service with us ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
MM
gravatar
Mark M.
Saint Peters, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Everything was Great
I had the service dept. take care of an issue with a steering wheel rattle that is common for the car I have. They said it could be up to two and a half hours for the appt. They were done in less than an hour and took care of a handful of minor recalls the car had while it was there. It was perfect and well handled and exceeded my expectations. Thank you.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 11/14/2018 05:03 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
KF
gravatar
Katherine F.
Saint Louis, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I was having major car issues and they were able to get me in right away. The service was fantastic. The entire staff was great!
Recommended
Bob R. from St. Charles Hyundai responded on 11/05/2018 04:54 AM

Thanks for the great review,we are always here to get your car repaired in a timely manner.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.